We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Vis mer
Selskapet har svart
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Vis mer
Selskapet har svart
Staff very helpful and friendly, but not annoyingly pushy which I liked. Didn’t feel like I was forced into buying something like I have felt in other shops. Happy with my purchase from start to finis... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Storbritannia
- 0333 999 9805
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The staff is this store are lovely
The staff is this store are lovely. I was served by Ellie who was approachable, patient and helpful.
8. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Painless shopping
Polite, helpful staff. Did not pester us and were really helpful when we asked questions. Ordering process was quick and easy. A pleasant shopping experience.
7. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful and great customer…
Very helpful and great customer service. Felt very welcome and not pressured to purchase or to add on to the order.
7. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent in-store help.
We visited the shop about an hour before closing time on 5th August. The you man who helped us was excellent. Lots of friendly, honest, caring advice which helped us choose the right sofa for us.
5⭐⭐⭐⭐⭐
5. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Our experience with the Stevenage…
Our experience with the Stevenage branch of DFS was amazing. The lady that sat with us and was very patient going thro sizes and swatches was so very helpful. I believe we wouldn’t have made the purchase without her knowledge of her stock.
29. juli 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service in store and on the phone…
Great service in store and on the phone placing my order
5. august 2026
Svar fra DFS Furniture - Stevenage
Hello Miss Jacobs,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great assistance.
After initial interaction with Carol who was very helpful we were given some time to peruse at our leisure in selecting the best sofa for our needs.
Carol was most helpful with the whole experience and made a time consuming job very pleasurable.
If only all furniture buying was this easy and painless.
Thank you Carol.
4. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very friendly and helpful staff.
She answered all my questions and explained everything clearly instilling me with the confidence to proceed with my order. The coffee was great too!
2. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly staff
Friendly staff, carol couldn’t have been better. She went above and beyond to help me and answered all my questions
31. juli 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff and service was great
2. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Caroline was very attentive and helped…
Caroline was very attentive and helped us to decide what type of sofa would look best in our room.
2. august 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful sales assistant
1. august 2026
Svar fra DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely lady nothing was to much…
Lovely lady nothing was to much trouble,very friendly Could you tell her thank you .
30. juli 2026
Svar fra DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service, knowledge staff who were not pushy with sales
30. juli 2026
Svar fra DFS Furniture - Stevenage
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Stevenage
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Michelle was great
Michelle was great, she had a calm and personable approach and the purchasing process was very smooth
28. juli 2026
Svar fra DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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