We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Vis mer
Selskapet har svart
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Vis mer
Selskapet har svart
Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Speke Road, L24 8QB, Liverpool, Storbritannia
- 0333 999 9794
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a great experience purchasing my…
I had a great experience purchasing my new sofa. The customer service was excellent from start to finish. The staff were friendly, patient, and knowledgeable, taking the time to answer all my questions and helping me find the perfect sofa without any pressure. They made the whole process easy and enjoyable, and I really appreciated their professionalism and attention to detail. I'm very happy with my purchase and would highly recommend this store to anyone looking for quality furniture and outstanding customer service.
13. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Becky was amazing
Becky was amazing
Very professional
Very knowledgeable about fabrics
And extremely patient due to my indecision
I would recommend any one to DFS Speke
Excellent service
And extremely friendly professions customer service
Definitely a 5 star
13. juli 2026
Svar fra DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We had a fantastic experience with DFS especially Michael
We had a fantastic experience with DFS. Michael was really helpful and efficient throughout the whole process. He helped us out significantly, and we were so pleased to receive our sofa earlier than expected! We are really happy with everything.
5. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Pleasant atmosphere in the shops.
Pleasant atmosphere in the shops.
Really friendly staff that did not overwhelm you when browsing.
Michael was very professional and covered all my queries without any fuss.
He explained everything that would happen with my order and the payments.
10. juli 2026
Svar fra DFS Furniture - Speke
Hello Joan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Speke
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
I had just been into SCS where I was…
I had just been into SCS where I was followed round by staff, it was so off putting. Went into DFS had a look asked some questions and bought the couch lovely experience
17. juni 2026
Svar fra DFS Furniture - Speke
Hello Carrie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Darren is a lovely gentleman explains…
Darren is a lovely gentleman explains every single detail
6. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful staff
29. juni 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Our dfs day out
We were made to feel comfortable with the staff, and the whole team gave us the time we needed to choose our new suite. They gave us good advice on what our budget and requirements were, and service was very good. I would recommend it to anyone who is looking for a new style of suite. Very happy.
6. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Relaxed....informative....helpful
5. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Couldn’t fault the girl we dealt
Couldn’t fault the girl we dealt
Explained everything throughly and went above and beyond to help us out
A credit to your company.
5. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff weren’t pushy
Staff weren’t pushy, offered help when we needed and left us to browse. Becky brought us a coffee and left us to think things through before making our decision.
4. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Recommend DFS
The sales man we dealt with was very knowledgeable and made the process of buying very straightforward
We buy all are suites from DFS Speke Liverpool
Micheal Meehan the sales person was very presentable explained each step as we ordered are suite, then double checked all the details we had supplied so as we knew we hadn't or he hadn't missed anything off the purchase
Would recommend DFS and Micheal Meehan to friends and family
5. juli 2026
Svar fra DFS Furniture - Speke
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Speke
Hello Dylan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Sue and Darren were fantastic helping…
Sue and Darren were fantastic helping us choose the right couch with all the options available .. thank you!
28. juni 2026
Svar fra DFS Furniture - Speke
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sue and Darren.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dette er Trustpilot
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