We were welcomed by the staff, left alone to look around, when we asked for information it was swiftly provided in a friendly and professional manner, and once we made a choice, the process to purchas... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were greeted when arrived then left to look around by ourselves which we preferred. Not given any pressure or staff watching over us. Felt relaxed and at ease to view at our leisure. When selecting... Vis mer
Selskapet har svart
The sales rep was really polite, professional and accommodating to our needs when we decided to change our minds on the size of the sofa we were looking at.
Selskapet har svart
Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
114-116 Southampton Road, SP1 2LE, Salisbury, Storbritannia
- 0333 999 9507
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We were welcomed by the staff
We were welcomed by the staff, left alone to look around, when we asked for information it was swiftly provided in a friendly and professional manner, and once we made a choice, the process to purchase was slick, and all done whilst sat on the sofa we had set our hearts on. Easy. Thank you
9. mai 2026
Svar fra DFS Furniture - Salisbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales rep was really polite
The sales rep was really polite, professional and accommodating to our needs when we decided to change our minds on the size of the sofa we were looking at.
29. mai 2026
Svar fra DFS Furniture - Salisbury
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Salisbury
Hello Deborah,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Svar fra DFS Furniture - Salisbury
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Good selection of sofas and polite helpful salesmen
Good selection of sofas. Perfect salesmen allowed us time in a relaxed atmosphere to choose.
Very happy.
26. mai 2026
Svar fra DFS Furniture - Salisbury
Hello Lloyd,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Someone was quick to help us
Someone was quick to help us. They were able to answer all the questions we needed and then we were left to try out the sofa bed ourselves without any hard sell.
15. mai 2026
Svar fra DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A very friendly Tito
13. mai 2026
Svar fra DFS Furniture - Salisbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Staff were brilliant and helped us get…
Staff were brilliant and helped us get the sofas we were looking for.
11. mai 2026
Svar fra DFS Furniture - Salisbury
Good morning Matt,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member was absolutely fantastic…
Staff member was absolutely fantastic and made the transaction of buying a sofa so easy.
16. mai 2026
Svar fra DFS Furniture - Salisbury
Good morning Carly,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Knowledgable and good communication skills from staff
Good comunication and knowledge skills from sales staff
15. mai 2026
Svar fra DFS Furniture - Salisbury
Good morning Peter,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The rep will was very good
The rep will was very good , not to pushy but friendly and knew his business
11. mai 2026
Svar fra DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales person was very helpful and…
The sales person was very helpful and friendly and clear and not pushy
4. mai 2026
Svar fra DFS Furniture - Salisbury
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent customer service from the Salisbury store
Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy and nothing was too much trouble with everything being checked and explained in full to me.
6. mai 2026
Svar fra DFS Furniture - Salisbury
Good morning Richard,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Friendly service left us to view…
Friendly service left us to view without following us around . When we needed advice really helpful and friendly not pushy to buy extras.
4. mai 2026
Svar fra DFS Furniture - Salisbury
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great sofa, poor delivery experience
DFS itself were really good. Helpful store assistants and easy purchase process. Sofa quality is excellent and very comfy.
What let it down was the delivery experience through the sofa delivery company. Only 2/3’s of the corner sofa ware delivered due to incorrect loading of the delivery van. This was not made aware until 20 mins prior to delivery, by the delivery drivers who were told I was made aware earlier. Still awaiting the final part of the sofa and care kit.
20. mars 2026
Svar fra DFS Furniture - Salisbury
Good morning Ben,
Thank you for taking the time to share your review with us, we are really sorry to hear items were missing upon your recent delivery, we appreciate this is disappointing for you. We can confirm that delivery of the missing items is due to take place today, the drivers will be in touch when they are on route to your property to complete the delivery in full.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Salisbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful and patient!
1. mai 2026
Svar fra DFS Furniture - Salisbury
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Will
Will - the sales rep in the Salisbury Store was extremely accommodating and helpful - making the purchase of our products a pleasant experience
28. april 2026
Svar fra DFS Furniture - Salisbury
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Amazing knowledge and customer service
Amazing knowledge and customer service. No pressure. Very helpful
26. april 2026
Svar fra DFS Furniture - Salisbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Ben in Salisbury was great and…
Ben in Salisbury was great and informative all the way through, our order came through a lot quicker than we expected too, absolutely no issues at all, beautiful sofas that have made our house a home
12. april 2026
Svar fra DFS Furniture - Salisbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.