Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Vis mer
Selskapet har svart
John made the whole experience very easy. He explained all our options re a choice of sofa and went over all the finance details.Great customer service.
Selskapet har svart
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
3 Forbury Road, RG1 3JH, Reading, Storbritannia
- 0333 999 9774
4,9
Enestående
6k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We visited the Reading branch today and…
We visited the Reading branch today and brought a new sofa. We were greeted by a lovely lady called Aga, she was extremely nice, went through everything with us properly. Could not wish for a better person to deal with. 5 star
1. august 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The guy was very friendly and helpful!
31. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Great service and we managed to get…
Great service and we managed to get what we wanted
30. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, friendly staff, not pushy but there’s when we needed to ask questions in order to make our final choice.
28. juli 2026
Svar fra DFS Furniture - Reading
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Friendly and helpful service throughout
We received a warm and welcoming reception when walking through the door and were asked if there was something specific we were looking for. We were then shown which direction to follow and if we needed anything just let them know and then left us in peace to have a good look around before Steve approached us and asked if we needed any help or more information on anything. I had found what I was looking for and asked for more details and he duly obliged in a friendly and professional manner. We were offered drinks more than once while we waited for the paperwork to be sorted and made payment for my purchase. Steve was very nice and helpful throughout the process and was a pleasure to deal with and I got the items I wanted so it was a successful visit to the store.
27. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent knowledge and very attentive…
Excellent knowledge and very attentive help with all elements of our initial enquiry and subsequent order.
27. juli 2026
Svar fra DFS Furniture - Reading
Hello Andy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent Staff
Friendly, informative and patient staff. John who works at the DFS in Reading was brilliant with me and my wife.
27. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Servive and knowledge
Choose a sunday morning because thought it would be quiet .
a few people looking around a sales person approached us and asked if we needed help.
Told them our requirements and was taken to be shown a selection of sofas .
Very polite and good knowledge of sofas.very quick at getting delivery time and full price with extras .
Mr R Greetham
26. juli 2026
Svar fra DFS Furniture - Reading
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Reading
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, quick efficient and also not being pushy in selling you something you don’t want 😀
26. juli 2026
Svar fra DFS Furniture - Reading
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff, lots of options, reasonable prices. I was listened to, felt comfortable and found my ideal recliner.
25. juli 2026
Svar fra DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly
Staff were very friendly. Able to answer all my questions. Knowledgeable about the products. Patience and explained any queries I had. Very good service
25. juli 2026
Svar fra DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, wide range of products, very helpful staff especially Aga, amazing lady highly professional capable of offering advice without pressuring the client 😁👍 thank you lovely Aga for your help today
25. juli 2026
Svar fra DFS Furniture - Reading
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aga.
Kind Regards,
Jordan
DFS Customer Support
The service I had todsy was excellent…
The service I had todsy was excellent very helpful and the lady helped me by showing my options that were available,and choices and helped me with any questions I had .
25. juli 2026
Svar fra DFS Furniture - Reading
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great staff
Everything was great staff were very knowledgeable and friendly, a very enjoyable experience
24. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Reading
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Exceptional customer service
Great sofa selection and exceptional service. Aga was brilliant — knowledgeable, patient, and very polite during my first visit. Both Aga and Stephen took the time to answer every question and made ordering easy and enjoyable. A thoroughly positive experience, and I’ll definitely return.
23. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
John was helpful and very knowledgeable
John was very helpful about the different sofas, helped us with colour and textures. When we chose which one he showed us the features then told us about the care scheme. We then went through the credit over 4years.
23. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Good service from Reading DFS store
John was very helpful following our visit to the Reading store. We chose four items from the Layla range. We discussed delivery, finance, material and extended warranty and placed an order for delivery during October.
23. juli 2026
Svar fra DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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