We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Vis mer
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I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Vis mer
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Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Mariners Way, PR2 2YN, Preston, Storbritannia
- 0333 999 9753
4,9
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great friendly relaxed service .Greg…
Great friendly relaxed service .Greg was polite extremely helpful and fully understood our requirements and the options we were dealing with .
A real asset to the store
6. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Preston
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great customer service nothing was too…
Great customer service nothing was too much trouble for the sales team they were so helpful , great experience overall
5. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great friendly staff
Great friendly staff, thanks to Sarah and Mo. They helped us quickly
5. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture Preston
Having shopped at DFS some years ago buying a lounge suite i decided to go back after being very satisfied with my purchase. I popped in to have a look for a reclining chair and found one i loved so I punched it. The staff were lovely and friendly and extremely helpful.
5. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Preston
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
I was served by Lee at your store at…
I was served by Lee at your store at Mariners Way Preston. He paid attention to me as soon as I arrived. I already had an idea of what I wanted and we went through some options and I made my choice. Lee was very friendly and pleasant and efficient and I enjoyed talking with him. He explained all the important legal stuff very clearly. He’s doing a good job for your company
4. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Relaxed time spent in store not…
Relaxed time spent in store not pressured in to anything
Pleased with how the sale went and the staff were really helpful.
Overall a good experience
Thank you
3. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
What a lovely experience I had today…
What a lovely experience I had today visiting dfs store in Preston, I was greeted by Sarah who was very welcoming when I come in, she helped direct me to the sofa I had in mind, she made me a coffee and we sat and discussed the style and type of sofa I wanted, I had a look around at a few and with her help we managed to order the sofa I wanted. Couldn’t ask for better customer service 10/10
3. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Customer Service and staff were really…
Customer Service and staff were really welcoming! Cleared all the queries
2. juli 2026
Svar fra DFS Furniture - Preston
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Jamie was really lovely and had all the…
Jamie was really lovely and had all the information we needed. He didn't push me and let me take my time choosing the recliner chair I wanted. The other staff were very friendly also. All in all it was a very friendly and service experience.
2. juli 2026
Svar fra DFS Furniture - Preston
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jamie.
Kind Regards,
Jordan
DFS Customer Support
Not pressured went in and was welcomed…
Not pressured went in and was welcomed and left to browse once we decided the service was excellent from dfs we have had all sofas from here and never been disappointed
1. juli 2026
Svar fra DFS Furniture - Preston
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
5 star customer service!
We were very impressed with how thorough and professional Greg was during our visit to DFS in Preston. He was also super friendly and provided an excellent cup of coffee :-)
Many thanks & all the best.
30. juni 2026
Svar fra DFS Furniture - Preston
Hello Brenda,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Had a great salesperson in Gregory…
Had a great salesperson in Gregory Elsom great experience and very helpful ordered paid and now its been delivered two weeks early
DFS are the best in the bussiness
18. juni 2026
Svar fra DFS Furniture - Preston
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent really happy with the service…
Excellent really happy with the service and the customer care
23. juni 2026
Svar fra DFS Furniture - Preston
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
I would like to say Denzil was…
I would like to say Denzil was absolutely great and can’t thank him enough for helping me! Great customer service I would recommend him to my friends and family
30. juni 2026
Svar fra DFS Furniture - Preston
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
The sales assistant was amazing
The sales assistant was amazing , approachable , extremely helpful and answered all my questions.
30. juni 2026
Svar fra DFS Furniture - Preston
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
We had Greg as our sales rep and he was…
We had Greg as our sales rep and he was amazing. Supportive and very patient. My daughter had the best of the shopping g experience because of Greg. And the sofa, amazing
23. juni 2026
Svar fra DFS Furniture - Preston
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Greg.
Kind Regards,
Jordan
DFS Customer Support
Denzel
The staff member that helped us was very informative and very friendly making the experience feel more comfortable all round
29. juni 2026
Svar fra DFS Furniture - Preston
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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