We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Vis mer
Selskapet har svart
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Vis mer
Selskapet har svart
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Mariners Way, PR2 2YN, Preston, Storbritannia
- 0333 999 9753
4,9
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everyone was really helpful 😊
Everyone was really helpful 😊. Can't wait for out beautiful new sofa to arrive
25. juli 2026
Svar fra DFS Furniture - Preston
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly
Knowledgeable, and friendly staff on all 3 visits. Welcomed our dog, which made the process of choosing our sofas a lot easier. Had a complimentary coffee whilst doing paperwork. Would highly recommend DFS.
25. juli 2026
Svar fra DFS Furniture - Preston
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Salesman was very polite and didn't put…
Salesman was very polite and didn't put us under any pressure to buy. Explained things in a straightforward way
25. juli 2026
Svar fra DFS Furniture - Preston
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Kieran was very helpful and…
Kieran was very helpful and knowledgeable made the sale very easy and was professional and friendly through out
25. juli 2026
Svar fra DFS Furniture - Preston
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Preston
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Top notch service
We were greeted at the door by a lovely man called Denzel. He told us the layout of the shop and where we could find what we were looking for.
On picking our sofa Denzel was there again to take us through the sales process. What a top man! So pleasant and easy to talk to. Thank you Denzel!
24. juli 2026
Svar fra DFS Furniture - Preston
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzel.
Kind Regards,
Jordan
DFS Customer Support
Great product received early
1. mars 2026
Svar fra DFS Furniture - Preston
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
No pushy sales people. Helpful staff when you needed them.
What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing us sofas that they wanted to sell rather than what we needed. We were acknowledged and asked if we needed help and left to explore at our own pace until we wanted them.
23. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Denzel was fantastic!
Denzel was fantastic and very helpful!
If anyone was going to go to DFS at Preston Docks they should definitely speak to him, lovely guy.
19. juli 2026
Svar fra DFS Furniture - Preston
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Preston
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Fantastic service from Zayd
Fantastic service from Zayd. Great support and advice throughout the hour we spent reviewing our options on a corner suite and bed settee from which we purchased both. Also helped with different cushion options from other suite ranges.
22. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
A good shopping experience
From going into the store and coming out it was exceptional service. Not pushy at all. They explained everything clearly and made our purchase straightforward. Would not hesitate to use DFS again, very attentive.
22. juli 2026
Svar fra DFS Furniture - Preston
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
A great experience
A great experience with the salesman who helped us. He let us know that he was there and left us to browse at our own pace and was not pushy. He was very knowledgeable and extremely helpful.
17. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We where given time to stroll round the…
We where given time to stroll round the store to have a look without being pounced on. We where then approached be Mo. One of the sales advisers. He was very polite helpful and informative. He was happy to indulge us going back and forth from one to another sofas. He gave us good advise and information about both. He went to get a measure to help us with sizes. We felt comfortable and relaxed .. Great shopping experience.
21. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were welcomed and your Preston store…
We were welcomed and your Preston store by Denzel . Who actually ran over to open the doors for us . Which was a nice touch . Very pleasant employee. We didn’t feel hassled or rushed . Once we found sofa we wanted we called Denzel back who was only to thrilled to help . Order placed and delivery on 12 weeks
20. juli 2026
Svar fra DFS Furniture - Preston
Hello,
It is really appreciated that you took the time out to share your kind words. We are glad to hear helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer experience
Denzel was an absolute pleasure to deal with when helping us purchase our new sofa. He was extremely knowledgeable, helpful, and made the whole experience enjoyable and stress-free. His friendly approach and excellent customer service made a real difference, and we couldn’t be happier with the experience.
19. juli 2026
Svar fra DFS Furniture - Preston
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Sarah was the best
Sarah was really great and knowledgable. She understood what we wanted and provided excellent service
18. juli 2026
Svar fra DFS Furniture - Preston
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Preston
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Preston
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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