Went to the Northampton dfs . We bought 2x 4 seater Dolcie sofas .. the member of staff was very knowledgeable, very polite and very helpful finding us the best deal. He gave us space to look around a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Vis mer
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We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... Vis mer
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This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
18-20 Towcester Road, NN1 1EE, Northampton, Storbritannia
- 0333 999 9744
4,8
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly and welcoming
Very friendly and welcoming, explained everything in detail, a good experience and the store was well set put with plenty of space and not overcrowded.
9. juni 2026
Svar fra DFS Furniture - Northampton
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
My experience with the staff members…
My experience with the staff members were very pleasant
No pushy sales tactic
Overall very good 👍
8. juni 2026
Svar fra DFS Furniture - Northampton
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
The salesperson who assists us was Reece, he was polite, helpful and knowledgeable, everything was explained to us clearly and all areas covered. Also the store manager (my apologies I don't remember her name) has given us a great deal on our purchase.
4. juni 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great staff
Really helpful staff. Explained everything to us. Best thing for me is that the sales team didn’t pounce on you as soon as you got in the store.
6. juni 2026
Svar fra DFS Furniture - Northampton
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
No high pressure sales
No high pressure sales, we were approached and asked if we knew what i was looking for then left to look around, once i had chosen the sales person was very informative and took me through all my options so i could make my final decision.
Very happy
5. juni 2026
Svar fra DFS Furniture - Northampton
Hello Martin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful service from the outset
Very helpful service from the outset. Staff informative and polite. Good attention to detail.
4. juni 2026
Svar fra DFS Furniture - Northampton
Hello Rob,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was at my request left to browse the…
I was at my request left to browse the furniture, I know what I want and I don’t need a pushy salesperson trying to sell me something that I don’t want.
When I had found the item I wanted to buy I was quickly helped with all the information I needed to finalise the purchase, Elisha was very knowledgeable and efficient.
5. juni 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The perfect salesman
I was served by a gentleman with what I would describe as an "old school manner" who explained every step of my purchase thoroughly and expertly. I was delighted with the whole process which left me convinced that I had made the correct decision to buy my sofa from this company. I now look forward to receiving my goods.
4. juni 2026
Svar fra DFS Furniture - Northampton
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Northampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful lady
Very helpful lady, took her time to explain everything to me. Can’t wait to get my new sofa. Thank you
2. juni 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Northampton
Hello Laura,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful andgave me…
Salesperson was very helpful andgave me good advice. Everything was made very clear about the purchase
2. juni 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The service offered by Eleisha/ Alisha…
The service offered by Eleisha/ Alisha was exceptional in every way. A wonderful credit to DFS.
2. juni 2026
Svar fra DFS Furniture - Northampton
Hello Geoff,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We found what we wanted quite easily…
We found what we wanted quite easily and the assistant was very helpful.
1. juni 2026
Svar fra DFS Furniture - Northampton
Hello Kevin,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Northampton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Nice and clean store
Nice and clean store, staff extremely kindly and knowledgeably.
Would like to mention Anthony which was very calm and respectful, helpfully person.
31. mai 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
The staff we spoke to were friendly and…
The staff we spoke to were friendly and helpful without being pushy. The purchasing process was straightforward.
30. mai 2026
Svar fra DFS Furniture - Northampton
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The salesman was Harry,and he was…
The salesman was Harry,and he was polite, helpful and knowledgeable, everything was explained clearly and all areas covered. No problem at all.happy to shop there.
28. mai 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Northampton
Hello Dean,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Would of been 5 stars however the store…
Would of been 5 stars however the store didn't open on time and my time was limited . It was a sunday and store should of opened at 11am ...however I stood waiting for 10mins while I watched workers Inside drinking and chatting in a circle
Once I came back at 11.30 I was seen by a lovely lady however my time was rushed as I was on a time limit
If they had opened at 11am which was stated on the door my experience would of been more relaxed and enjoyable
24. mai 2026
Svar fra DFS Furniture - Northampton
Hello,
Thank you for sharing your review with us. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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