From a member of staff opening the door for us to ordering furniture we found we found the staff very friendly. Samir, who attended us was very informative & not at all pushy. We did visit another bra... Vis mer
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Beliggenhet
Bytt filialBurlington Road, Shannon Corner Retail Park, KT3 4RP New Malden, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The manager[ in the sale items dept who dealt with us, .new malden] was brilliant ,he was extreamley helpful ,measured & explained everything , explained the cover we took out , was a fantastic experi... Vis mer
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Excellent customer service We had a disappointing start to our visit, as we did not feel welcomed or receive much assistance from the first member of staff we approached. Thankfully, a lovely... Vis mer
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Chelsea was pretty amazing no pressure made us feel welcome and in charge the whole way. Explained everything in great detail made us a team and coffee and just made it an enjoyable experience from be... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Storbritannia
- 0333 999 9769
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely place to shop. Nice to be able to shop and not have…
Nice to be able to shop and not have anyone bothering you
16. juni 2026
Svar fra DFS Furniture - New Malden
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
We had a wonderful experience in DFS
We had a wonderful experience in DFS! We can’t wait for our sofa to arrive!
9. juni 2026
Svar fra DFS Furniture - New Malden
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The young Lady Chelsea who looked after…
The young Lady Chelsea who looked after us was brilliant knew everything we asked her and did not pressure us to buy anything. We will be back again in a while to buy another settee.
16. juni 2026
Svar fra DFS Furniture - New Malden
Good Afternoon,,
Thank you for leaving us a 5* review. We are really happy that Chelsea met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The salesmen was great the whole…
The salesmen was great the whole process was fuss free sofa being delivered within 2 weeks amazing this is a 4th sofa from yoy this is why we keep coming back many thanks 😊
6. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Mr Waseem at the shop made our visit…
Mr Waseem at the shop made our visit pleasant. He was very helpful and explained everything in detail.
14. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Great help from Nina
14. juni 2026
Svar fra DFS Furniture - New Malden
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We found your DFS representative Samir…
We found your DFS representative Samir very helpful and polite.
This was the second time with him during our visit.
Greeted us with a smile as a returning customer, with give him five stars⭐️⭐️⭐️⭐️⭐️
Thank you 100% Samir and thank you DFS.
14. juni 2026
Svar fra DFS Furniture - New Malden
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Samir met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
"He knew his stuff and was a good…
"He knew his stuff and was a good salesman" was my sons comment when we talked about our experience in the store. We were given time to look around the showroom and all staff were friendly and helpful.
13. juni 2026
Svar fra DFS Furniture - New Malden
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Samir was excellent in answering all…
Samir was excellent in answering all questions and explaining in detail.
Fantastic guy!
13. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We successfully chosen the sofa we wanted
We successfully chosen the sofa we wanted. Very helpful staff assisted us in choosing the right sofa.
We were very pleased with the assistance of the sales person. He advised us well. He was very polite and courteous. Thank him for his assistance.
13. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff, smooth experience
Very helpful staff, took us through the end to end experience from order to delivery. No waiting and we git what we came fir.
13. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Samir was very help on both times we…
Samir was very help on both times we visited. He carefully explained everything and answered our questions. Thanks Samir
13. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales girl was lovely and helpful
The sales girl was new and was so lovely and helpful. She made it very easy and loved the experience. Thankyou
11. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sales associate was so lovely and…
Sales associate was so lovely and extremely helpful! Helped us find two sofas that we love.
12. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Lloyd was a great help in assisting us…
Lloyd was a great help in assisting us to find our new sofa. He was friendly and engaging with our toddler who we had with us and very knowledgeable about the range in stock.
11. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very good service and very…
Very good service and very professional.
Special thanks to Waseem.
10. juni 2026
Svar fra DFS Furniture - New Malden
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Good range of furniture
Excellent customer service
My advisor Nina was friendly & very patient.
Both Nina & her manager were very helpful & informative
2. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Samir made us welcome to purchase a DFS…
Samir made us welcome to purchase a DFS suite of furniture.
Was given a good overview of all your excellent stock of furniture and suitable to requirements.
9. juni 2026
Svar fra DFS Furniture - New Malden
Hello,
Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - New Malden
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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