Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Vis mer
Selskapet har svart
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Vis mer
Selskapet har svart
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Aldermoor Way, BS30 7DA, Longwell Green, Storbritannia
- 0333 999 9843
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly and helpful staff ,
2. september 2026
Victor was very efficient and explained…
Victor was very efficient and explained everything clearly.
2. september 2026
Luck who delt with us was very helpful…
Luck who delt with us was very helpful and professional i
2. september 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Excellent service
The gentleman men that dealt with me was very helpful. Gave me time to think about what I wanted and when I made my mind up he was very helpfull
1. september 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good choice in store
Good choice in store, Victor very helpful but not pushy or overbearing. Great experience overall.
1. september 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
the care and kindness of your staff
1. september 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
We had a great experience with your…
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices.
With your helpful staff we made the right purchase for our home.
31. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Really happy with the service received…
Really happy with the service received and the sales man was very helpful many thanks
31. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Lynda was very helpful and made the…
Lynda was very helpful and made the purchase easy
22. august 2026
Svar fra DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Had to go back twice as I couldn't…
Had to go back twice as I couldn't decide, tom helped us both time and was very patient
30. august 2026
Svar fra DFS Furniture - Longwell Green
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very friendly service
Very friendly service; everything regarding quality and delivery was explained in detail. I recommend DFS Longwell Green.
28. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Customer service is excellent. The staff were very kind and helpful. Everything was explained very clearly.
29. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Victor was amazing
Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped. we couldn't be happier with our purchase and couldn't fault Victor's customer service.
29. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The gentleman who dealt with us was…
The gentleman who dealt with us was very friendly. Told us everything we needed to know about the suite we were considering buying.
He was also very helpful, answered our questions. We ordered the suite
29. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We left feedback on here for our 7-day…
We left feedback on here for our 7-day delivery which is now taking 16 days, their response was to blame their 3rd party delivery service which they have no control of - this was confirmed to be rubbish by their 3rd party delivery service as stated that DFS see exactly the same as they do with regards to stock - and the chair was out of stock and would be impossible to be delivered within 14 days nevermind 7 ! It stinks of saying anything to get the sale and admit after when you’re waiting for your suite ! Shame on you DFS, youre just salesmen making empty promises to get sales ! Youre own delivery service who you blamed agree with this as i wasnt the first and wont be the last, we asked DFS to change this claim on their website but they refused stating it was true ! We wont be returning to DFS ! Do they care - nope !
16. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Longwell Green
Good morning Mr Sawyer,
Thank you for sharing your review with us, we are sorry to learn of the delay you are experiencing with your furniture and that you feel you were misled upon purchase. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 1.
Kind Regards,
Holly M
DFS Customer Support
Our sales person Debbie was amazing
Our sales person Debbie was amazing. She took so much time with us. She doubled checked measurements, colours and styles to make sure everything was perfect for us. Really great experience.
28. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Well done DFS Longwell Green
The sales person was great, helped us choose the right suite for our needs, explained all the insurance options in detail and made us feel very comfortable
28. august 2026
Svar fra DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
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