Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Vis mer
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Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Vis mer
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Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Storbritannia
- 0333 999 9847
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful and friendly store
Very helpful and friendly store. Found what I needed and it was fairly straightforward to purchase. Would use again in future.
24. juli 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Staff helpful & polite
14. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Very helpful friendly service…
Very helpful friendly service disappointed about how much the delivery costs
22. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Helpful and easy to deal with
Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delivery etc. via e-mails. Very easy system to use to pay and track deliveries.
It would have been nice to see the beds and bedroom furniture in the showroom.
19. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Speedy and friendly service
21. juli 2026
Svar fra DFS Furniture - Ipswich
Hello Richard,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Sofa
A big thankyou to Julia for all her help and advice whilst considering and purchasing my new sofa. A really lovely lady
21. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had a great time choosing sofa and…
We had a great time choosing sofa and Marc was amazing with helping us to choose.
20. juli 2026
Svar fra DFS Furniture - Ipswich
Hello Monika,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Meeting Mark from Ipswich was such a…
Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days.
Marks customer service was impeccable.
Mark was incredibly professional throughout.
With in 2-5 minutes of entering the Ipswich branch I was approached by Mark.
From meeting mark to completion with my order Mark was clear in his explanation throughout.
Mark was very attentive with his approach throughout my visit.
There was no pressure involved.
Mark simply was there to help and advice me in my purchase.
Mark was extremely knowledgeable with the product.
Mark also made myself and my daughter feel extremely welcome along with his friendly manner.
Thank you Mark.
I would recommend Mark and DFS to friends and family.
This is my second purchase in 6 years and I have been highly impressed with my experience and purchases.
Jane.
19. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great staff
Great staff. Attentive, helpful, efficient, polite. Even made us a cup of tea!
18. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lisa was extremely helpful
Not pushy , gave us all the information we needed and very helpful
18. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Ipswich
Hello Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mark is a true professional
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between being with us and leaving us alone. Mark is an expert in his field and I would look forward to doing business with him again.
15. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
It was a very easy and pleasant…
It was a very easy and pleasant purchase the salesman was very helpful and happy with everything he explained to us about delivery and sofa care
14. juli 2026
Svar fra DFS Furniture - Ipswich
Hello Janet,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing experience will definitely come…
Amazing experience will definitely come back in the future , mark was outstanding with supporting and guiding us though all processes , friendly smiles all round , wouldn’t be writing this without his help
14. juli 2026
Svar fra DFS Furniture - Ipswich
Hello Jamie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Richard was great
Richard was very pleasant, patient and helpful upon our multiple visits to the store. Nothing was too much for him and he was honest. I couldn't wish for a better service.
1. juni 2026
Svar fra DFS Furniture - Ipswich
Hello Beverly,
Thanks for your lovely feedback, we’re glad to hear Richard met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Lisa was very friendly and informative
Lisa was very friendly and informative, and after asking a few question, she found us exactly what we liked.
14. juli 2026
Svar fra DFS Furniture - Ipswich
Hello Chris,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great and knowledgeable service
13. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
I was very well taken care of the…
I was very well taken care of the salesman was excellent.
12. juli 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.