Buying experience was great. Salesman (Rich or Reg sorry not 100% sure) was excellent, informative and not pushy. Nothing was too much trouble and we thoroughly enjoyed our time in store particularly... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great choice of sofas to pick from. Very friendly, helpful and knowledgeable staff and we felt under no pressure. The sales lady we dealt with,Tina at the Ipswich branch, definitely deserves credit... Vis mer
Selskapet har svart
Excellent service, Tina was extremely kind and helpful and found us the perfect corner sofa and snuggle chair. Highly recommend.
Selskapet har svart
Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for an... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Storbritannia
- 0333 999 9847
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
great service staff that know what they…
great service staff that know what they are doing 5 star
30. mai 2026
Good service
22. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Excellent service
Excellent service, Tina was extremely kind and helpful and found us the perfect corner sofa and snuggle chair. Highly recommend.
29. mai 2026
Svar fra DFS Furniture - Ipswich
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tina.
Kind Regards,
Jordan
DFS Customer Support
Lisa was a great help today and made…
Lisa was a great help today and made our experience very pleasant. So helpful and knowledgeable
Thank you!
28. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Lexie was excellent
Lexie was excellent overall. The sales patter was a little long winded with all of the care products, extra warranty, competitions etc but that’s not her fault, just a company imposed patter I’m sure.
27. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture. Apologies if the optional extras were hard sold, this would never be our intention and we will aim to feed this back.
Kind regards,
Lia
DFS Customer Support
Had a great experience with Dfs today.
Had a great experience with Dfs today.
Marc helped us throughout the booking process.
25. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Very patient with us all the way!
Very helpful from when we came in, supported us through all of the decisions thay needed to be made whilst being very kind.
24. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Helpful staff
Comfortable experience in the store, no pressure applied just proper explanation.
22. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything is great and easy process…
Everything is great and easy process and staff service is brilliant
23. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ross offered a great level of support…
Ross offered a great level of support without being overpowering. The concept of using a second staff member to carry out a check was reassuring
23. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Amazing service and very helpful lady.
22. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Outstanding but not intrusive customer…
Outstanding but not intrusive customer service and we found just what we were looking for even though we didn't know what we were looking for
22. mai 2026
Svar fra DFS Furniture - Ipswich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
My experience st DFS was pleasant and…
My experience st DFS was pleasant and nice. The staff welcomed me warmly, and patiently explained available sofa options. They were helpful, respectful and knowledgeable making me feel comfortable and well attended to throughout my visit.
22. mai 2026
Svar fra DFS Furniture - Ipswich
Hello Grace,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tina was really helpful and knowledgeable
Tina was really helpful and knowledgeable with all questions answeredstraight away
20. mai 2026
Svar fra DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
When l visited the store the layout of…
When l visited the store the layout of the furniture looked good, all l really can say is the staff were very helpful and knowledgeable.
13. mai 2026
Svar fra DFS Furniture - Ipswich
Good afternoon Christine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff!!
The staff are so lovely at Ipswich really helpful and explain everything and answered all my questions
18. mai 2026
Svar fra DFS Furniture - Ipswich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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