Didn't actually go to the shop but ordered a new mattress online, choose a silent night, as I've heard a lot about them,it took about a week to deliver from ordered, happy with my purchase
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We visited the Guildford branch in October and Raiyan was friendly and gave good advice. After visiting numerous other furniture stores including other branches of DFS, based on the product on offer a... Vis mer
Nice relaxed atmosphere, made choosing easier. Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner. We chose a lovely sofa to suit ou... Vis mer
Selskapet har svart
I called in to Guildford store to look at a sofa I had seen online. I was met by Joshua, who was extremely knowledgeable and helpful. Nothing was too much trouble, he explained everything really well,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
8 North Street, GU1 4AF, Guildford, Storbritannia
- 0333 999 9527
4,9
Enestående
411 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Guildford
Hello Karen,
Thank you for leaving us a review. We are really happy that David was able to help you in store and you had a lovely experience when placing your order!
Kind Regards,
Megan D
DFS Central Customer Support
Excellent Service
Sales guy, very helpful and informative, so when we left we felt we had made the right choice.
22. april 2023
Svar fra DFS Furniture - Guildford
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Central Customer Support
Svar fra DFS Furniture - Guildford
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Central Customer Support
Everything was so easy
14. april 2023
Svar fra DFS Furniture - Guildford
Hello John,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Megan D
DFS Central Customer Support
Joshua Barton was really helpful with…
Joshua Barton was really helpful with guiding me through my choice of sofa. He was polite, knowledgeable but was not overly pushy (as some sales staff can be).
21. april 2023
Svar fra DFS Furniture - Guildford
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
Svar fra DFS Furniture - Guildford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Simon T
DFS Central Customer Support
The staff were friendly and polite and…
The staff were friendly and polite and not overbearing.
9. april 2023
Svar fra DFS Furniture - Guildford
Hello Sean,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Simon T
DFS Central Customer Support
Great service and products
1. april 2023
Svar fra DFS Furniture - Guildford
Hello Aisha,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Simon T
DFS Central Customer Support
Had to wait for 35 minutes for someone…
Had to wait for 35 minutes for someone to see me, but once I finally got seen to was absolutely fine and got my order placed.
1. april 2023
Svar fra DFS Furniture - Guildford
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if it did take some time to be seen.
We do hope you enjoy the rest of your experience with us and love your furniture.
Kind Regards,
Simon T
DFS Central Customer Support
great service
27. mars 2023
Svar fra DFS Furniture - Guildford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Simon T
DFS Central Customer Support
Easy and Helpful staff
The staff are really helpful. My wife and I enjoyed the experience of choosing our sofa. Thank you DFS
24. mars 2023
David was very knowledgeable and very…
David was very knowledgeable and very helpful with what we were after to match our current sofa also from DFS
25. mars 2023
Met by R in the Guildford store who…
Met by R in the Guildford store who talked us through all the important bits when we placed our order for one sofa. Very helpful and swift with the service. Not many minutes later we were done and our order was placed. Will go there again in the future to place order for remaining bits that we need, no hesitation.
4. mars 2023
David was excellent
David was excellent. I have just purchased my first ever sofa and very happy to have done so!
4. mars 2023
David was very helpful
David was very helpful, patient and informative. I would highly recommend him. A credit to your company.
27. februar 2023
Joshua at Guildford was very helpful
25. februar 2023
Josh was very friendly and welcoming…
Josh was very friendly and welcoming when we arrived.
He was extremely knowledgeable about all of the products in store and the configurations that could be done.
He wasn't pushy at all and allowed us to have a think, even it is took us 2 hours!
We definitely think Josh is a credit to this show room.
26. februar 2023
Hi my wife and I popped in to your…
Hi my wife and I popped in to your Guildford branch and your service Was 100 percent with out a doubt, many thanks
Matt Hunt
25. februar 2023
Great table and great customer service…
Great table and great customer service at the Guildford branch
12. februar 2023
Good customer service
Good customer service. Very polite and very friendly.
Delivery waiting time is very long
12. februar 2023
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