The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Vis mer
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Beliggenhet
Bytt filialIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... Vis mer
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We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... Vis mer
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We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Storbritannia
- 0333 999 9777
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly professional service
Rachel our salesperson was brilliant. Gave us time to look and was on hand for any questions. Very easy sales process, friendly and professional. Store was well stocked and nicely laid out. Walked out with a sofa and dining suite.
4. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great friendly customer service
4. august 2026
Svar fra DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely furniture, lovely atmosphere, lovely staff.
Staff were very nice and welcoming. Helped with everything I needed and getting my new sofa ordered. Explained and went through everything I could add and change.
Had a big range of sofas to look at so that you could see different ones in different colours and I found the one I was looking for online and in person it looked even better
I spoken and went through everything with one of the girls that worked there and sorted everything out for me and she was brilliant. Would definitely recommend to others to come to this DFS.
3. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Easy to order and sort out queries
Easy to order and sort out the finance. We ordered the wrong sofa in store but when I rang Dfs they responded straight away and Matt from Giltbrook rang us back within the hour to confirm and re-sort.
3. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly, helpful DFS team!
Useful information, helped very well with the infill choices for the cushions so i could make an informed decision. Efficient! Very good overall service.
3. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Very good experience
Very good experience, the staff were very good, guided us through this purchase and explained everything step by step, very satisfied, now just a wait for our sofa to arrive
2. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Pete was excellent with all our…
Pete was excellent with all our questions we asked and shown us our to operate the cinema experience and with the music
2. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent Service
Personable experience and excellent customer service form start to finish.
2. august 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Giltbrook
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great friendly staff used company before and will use again
Great friendly staff, very knowledgeable
1. august 2026
Svar fra DFS Furniture - Giltbrook
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Diana at DFS Giltbrook was very helpful…
Diana at DFS Giltbrook was very helpful and friendly. She helped us choose the right sofa and made the whole process easy. Great customer service.
27. juli 2026
Svar fra DFS Furniture - Giltbrook
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Friendly and answer questions clearly…
Friendly and answer questions clearly and accurately. Highly recommend you team at Giltbrook
31. juli 2026
Svar fra DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great staff very helpful
Great help told us everythlng we needed to know, nothlng to much trouble
31. juli 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Dee served me she was pleasant polite…
Dee served me she was pleasant polite and not at all pushy, she answered all my questions and knew all the information we requested. She was patient whilst I made a call to my son to get my room measured and we had pleasant chat about dogs, so she was engaging and not at all pushy in any way.
28. juli 2026
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Positive experience
Good shop well laid out, great friendly sales assistant Becki pleasure to work with
28. juli 2026
Svar fra DFS Furniture - Giltbrook
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Felt at ease the moment we walked…
Felt at ease the moment we walked through the door, making our whole experience of buying the right sofa so much more enjoyable.
Staff were delightful and very accommodating in every aspect of our journey.
19. juli 2026
Svar fra DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
DFS Giltbrook.
Only went for a look,but ended up buying two,two seater sofas, staff were very good, we were looked after really well,made us welcome. Thanks to all the team.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely experience buying my sofa
Lovely experience buying my sofa. Stuff were very helpful. Great service
26. juli 2026
Svar fra DFS Furniture - Giltbrook
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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