DFS Furniture - Farnborough Anmeldelser 

5 172
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Møbelbutikk
  2. Møbeltilbehør
  3. Husholdningsbutikk
  4. Butikk med stuemøbler
  5. Sofabutikk
  6. Møbeltapetserer

Skrevet av virksomheten

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet av virksomheten


Kontaktopplysninger

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Storbritannia

  • 0333 999 9815

4,9

Enestående

TrustScore 5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(5 172)

99 510 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner
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Svar fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Vurdert til 5 av 5 stjerner

Helpful

Quick, easy and helpful from the moment we walked in

14. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Vurdert til 5 av 5 stjerner

Great experience today

Great experience today, really helpful advice and someone always at hand to help. Found what we wanted and the very lovely Ben helped us through the purchase process quick and easy. Really happy with the service and help we received. All staff were friendly and knowledgeable

13. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Vurdert til 5 av 5 stjerner

Staff member Ben was exceptional

Staff member Ben was exceptional

13. juni 2026
Logoen til DFS Furniture - Farnborough

Svar fra DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Vurdert til 5 av 5 stjerner

Outstanding service

Given time to decide, excellent knowledge of product, all explained clearly.

12. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Knowledgeable

Knowledgeable, friendly and most of all helpful

12. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello Ian,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Excellent experience buying our first…

Excellent experience buying our first couch. Having never bought a house John who helped us at the DFS in Farnborough took the time to explain our options and really made us feel comfortable choosing DFS. Overall very happy with our choice

11. juni 2026
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Svar fra DFS Furniture - Farnborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Competent

Competent, professional and very pleasant.

11. juni 2026
Logoen til DFS Furniture - Farnborough

Svar fra DFS Furniture - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Very helpful and pleasant sales…

Very helpful and pleasant sales women,everything explained and doubled checked.

11. juni 2026
Logoen til DFS Furniture - Farnborough

Svar fra DFS Furniture - Farnborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

DFS - Farnborough

Sonia, at DFS Farnborough, was very welcoming. She was polite and allowed us to view sofas in our own time. She checked in a few times and was on hand to answer questions. She was very polite and helped us with the purchase. Overall a nice and relaxed visit and purchase. I would definitely recommend both this store and Sonia if you are looking to buy a sofa.

11. juni 2026
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Svar fra DFS Furniture - Farnborough

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sonia met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

The lady who seved us was lovely and…

The lady who seved us was lovely and very helpful made the whole experiance effortless

10. juni 2026
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Svar fra DFS Furniture - Farnborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Exceptional customer service

I wanted to share the exceptional experience my partner, my dad, and I had at your store over the weekend of 6th–7th June.
We visited on Saturday to test a shortlisted sofa, and Billy greeted us with fantastic assistance, clearly explaining the features without any pressure. We returned on Sunday to purchase, and even though Billy was busy with another customer, he politely acknowledged us without interrupting his service. Shortly after, the store manager proactively approached us to let us know Billy would be right with us.
This "customer-first" approach is incredibly rare these days. Retail staff can often be pushy or intrusive, but the team here got the balance perfectly right. When Billy joined us, he guided us through the entire buying process step-by-step with immense patience, professionalism, and a calm, respectful manner.
Thank you to Billy and the management team for making this such a pleasant, stress-free buying experience. They are a credit to DFS!

7. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

Awesome service

Ben the advisor at Farnborough was absolutely brilliant 🤩 he helped us to make sure we were well informed about our recent purchase. He was extremely knowledgeable, supportive and helpful. He gets a highly recommended and professional rating really good 6 stars ✨ Thank you so much…

8. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Vurdert til 5 av 5 stjerner

Great service in Store but not so good from Head Office

Billy was incredibly helpful and despite me changing my mind constantly, never lost patience with me. The process of ordering was quick and easy.

As a follow on to this, unfortunately head office have been less than helpful. It seems they are in direct competition with the stores and are only willing to give good customer service if you order directly through them.

9. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

Very helpful and friendly everything…

Very helpful and friendly everything was explained properly excellent service.

7. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello Jeremy,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

Service was amazing!

Service was amazing!!
From the moment I stepped in, from the moment I left!
Thank you to Billy, absolute amazing member of staff.

8. juni 2026
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Svar fra DFS Furniture - Farnborough

Hello Jake,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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