John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Vis mer
Selskapet har svart
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Vis mer
Selskapet har svart
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Solartron Road, Unit 1, GU14 7QJ, Farnborough, Storbritannia
- 0333 999 9815
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We had a great experience thanks to…
We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed advice, he was there to help, and his recommendations were brilliant. He made some great points that really helped us think about what would work best for us. Friendly, knowledgeable, and genuinely helpful throughout. Excellent customer service – thanks, Billy!
25. juli 2026
Svar fra DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Billy met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The guy who sold us what we wanted…happy customer
The guy who sold us what we wanted without being pushy…..he was helpful and had lots of knowledge about what we chose…..very happy customer!
25. juli 2026
Svar fra DFS Furniture - Farnborough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
We brought a sofa from Billy he was…
We brought a sofa from Billy he was very professional very knowledgeable about product found him very helpful.
1. august 2026
Svar fra DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar fra DFS Furniture - Farnborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine A
DFS Central Customer Support
Absolutely amazing
Absolutely amazing, answered everything in full detail and reassuring all the way through the sales process. couldnt have thanked silvia enough.
27. juli 2026
Svar fra DFS Furniture - Farnborough
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Farnborough
Hello Mark,
Thanks for taking the time to share your feedback. We're sorry to hear the customer service was anthing but helpful, we will aim to feed this back. If there is anything you wish to discuss with us directly, the team are available via social media also.
Kind regards,
Lia
DFS Customer Support
Mattress delivery
The mattresses were delivered on time and the correct address, which a lot of people get wrong.
Good quality and value for money
19. juli 2026
Svar fra DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Thank you Billy
Billy in the Farnborough store was incredibly attentive and helpful. He was very informative and made things easy to understand. For anyone going to the Farnborough store I would recommend finding billy.
26. juli 2026
Svar fra DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service from all…
Amazing customer service from all staff.
Very supportive and helpful to make a decision over the sofas.
19. juli 2026
Svar fra DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant
Friendly, honest and reliable!
The staff were excellent, providing great customer service and offering realistic advice!
25. juli 2026
Svar fra DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff
Very helpful staff. David Venison went out of his way to make my experience delightful.
26. juli 2026
Svar fra DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Amazing experience! Ask for Billy!
Billy was amazing! Made choosing our sofa such an easy experience and we were able to customise it exactly how we wanted! 10/10 customer service!
26. juli 2026
Svar fra DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Billy met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and knowledgeable visit
We spoke to Mike on our visit and was very knowledgeable about the products in the store and our needs to make sure we walked away making the purchase for our new home
19. juli 2026
Svar fra DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Farnborough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our experience with DFS was amazing
Our experience with DFS was amazing. From the start everyone was super helpful and professional with picking on our sofa. Special thank you to Silvia who answered all our questions and was there was us all the time. Delivery team was also great and professional
23. juni 2026
Svar fra DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Silvia.
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly and informative…
Excellent friendly and informative service. Let’s hope the product lives up to expectations lol.
25. juli 2026
Svar fra DFS Furniture - Farnborough
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Ben greeted us with a smile and a…
Ben greeted us with a smile and a cheerful attitude from the moment we arrived. He took the time to find out exactly what we were looking for and had great knowledge of the sofas that suited our style. He was incredibly helpful throughout the whole process and made our experience enjoyable and stress-free.
Thank you, Ben, for all your help!
24. juli 2026
Svar fra DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ben met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
i had an amazing experience with…
i had an amazing experience with ordering my sofa the lady who helped me was polite kind and helpful i would highly recommend again i think her name was Tahlia? but everyone was very lovely and kind thank you so much
22. juli 2026
Svar fra DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.