I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Vis mer
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Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options
Selskapet har svart
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Storbritannia
- 0333 999 9818
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very happy with sunny helpful polite…
Very happy with sunny helpful polite and new her products 😀
27. juni 2026
Svar fra DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Derby
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and approachable
Very friendly and approachable . Knowledgeable and with a “can do” attitude .
27. juni 2026
Svar fra DFS Furniture - Derby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
left to browse in peace
left to browse in peace. when we were ready for some advise the assistant was very friendly and helpful. 10/10
26. juni 2026
Svar fra DFS Furniture - Derby
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly explained everything so…
Very friendly explained everything so it was easy to understand. Was very patient and answered all questions.
26. juni 2026
Svar fra DFS Furniture - Derby
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with the salesman every…
Very pleased with the salesman every thing was explained an excellent service
17. juni 2026
Svar fra DFS Furniture - Derby
Hello Vanda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Courtney from start to finish was…
Courtney from start to finish was amazing. Excellent sofa knowledge and great customer service. Relaxed and not pushy. Thank you for your service I would highly recommend.
24. juni 2026
Svar fra DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Courtney was very experienced and…
Courtney was very experienced and helped us with sizes and measurements he was very knowledgeable about the sofa’s.
Very satisfied with the service we received and are looking forward to receiving our sofas.
16. juni 2026
Svar fra DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful, easy to sort
15. juni 2026
Svar fra DFS Furniture - Derby
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Good selection of Sofa's ,leather &…
Good selection of Sofa's ,leather & fabric.Recliner ,manual & electrical.Good pleasant service
13. juni 2026
Svar fra DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and efficient because i…
Very helpful and efficient because i wanted to get home after work without spending to much time at the store.
8. juni 2026
Svar fra DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Got spoken to by a lovely sales man
Got spoken to by a lovely sales man, no pressure at all and he most definitely knew exactly what he was talking about when it came to sofas, excellent knowledge and excellent customer service.
21. juni 2026
Svar fra DFS Furniture - Derby
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
We purchased our sofa from Courtney at…
We purchased our sofa from Courtney at the Derby branch he was friendly, knowledgeable and very approachable.
21. juni 2026
Svar fra DFS Furniture - Derby
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kinds Regards,
Vanessa
DFS Customer Support
Good product, professional service
I was looking for a chair to compliment a leather sofa bought from DFS a few years back. Met by Sunny who was pleasant, enthusiastic and helpful, but without being pushy. After deciding to buy a particular chair Sunny completed the sale with further information, and advice and the whole matter was dealt with in a professional, and friendly manner. I would have no hesitation in dealing with Sunny and DFS again.
20. juni 2026
Svar fra DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic customer service
Fantastic customer service, very good knowledge of products and what would be best suited for my needs
20. juni 2026
Svar fra DFS Furniture - Derby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Tasinah, Coffee and Comfort…
Tasinah made our experience comfortable and relaxed. We attended with our 5 year old so you can imagine keeping her entertained whilst picking our sofa was difficult! All our questions were answered, and at no time did we feel rushed or pressured. Thanks for the help. PS… decent coffee as well. 👍🏻
20. juni 2026
Svar fra DFS Furniture - Derby
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Tasinah was a huge help when choosing…
Tasinah was a huge help when choosing our new sofa, she went above and beyond with us but also our 5 year old daughter. She made such an effort would recommend her 100 times over. If you need anything at all from dfs then ask for Tasinah
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The service i received buying my sofa…
The service i received buying my sofa was fantastic. I'm very pleased and can't wait to receive my sofa.
13. juni 2026
Svar fra DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We didn't feel under pressure to buy…
We didn't feel under pressure to buy and we was informed of the product in a detailed way
This enabled us to make the decision to buy the furniture
The person who served me and my husband was called Suni and her customer service was really good
Overall my experience was excellent and I'm looking forward to my new furniture
19. juni 2026
Svar fra DFS Furniture - Derby
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Nicky was lovely & sorted exactly what…
Nicky was lovely & sorted exactly what I wanted happily
18. juni 2026
Svar fra DFS Furniture - Derby
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
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