Website is easy to use. Plenty of choice. You can mark as favourites and go back instead of going backwards and forwards. Applied for credit and was sorted in less than 5 minutes. Furniture is always... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I was dealt with efficiently and politely but have found it difficult to make a payment my bank says the funds are ther but haven't been taken
Selskapet har svart
We were lucky enough to speak to a young man called Connor who was very helpful and dealt with our queries Thank you very much
Selskapet har svart
So easy and quick to place an order. Quickly approved. Delivery time given was quick.. though this has changed which is frustrating. Just because I can't wait to have my new sofa.
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Darlington Retail Park, Yarm Road, DL1 4PU, Darlington, Storbritannia
- 0333 999 9759
3,7
Middels
38 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This was the 1st time I've dealt with…
This was the 1st time I've dealt with DFS and spoke to a customer service representative in Darlington who, was extremely pleasant and very helpful. I ordered a sofabed and recliner chair and it was a pleasure dealing with this person
10. februar 2023
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I wouldn’t even give them 1 star…awful…
I wouldn’t even give them 1 star…awful customer care. Every time we chase for an update you get fobbed off with the usual excuse that the store have got to call you..which takes 3 days and they never call. We’ve been waiting for 2 weeks for them to ‘update’ their system!! We’ve been promised numerous call backs with updates and they just don’t bother. Really wouldn’t recommend, save your money and go somewhere else..you might actually get your sofa then..or a phone call back as promised!!
1. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Darlington
Good Afternoon,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team at Head Office on 0333 9999777, they will certainly look into this for you.
Many thanks,
Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777
Very helpful
Very helpful. Ordered over the phone, guided me through the guarantee and was very well mannered and polite.
9. november 2022
Completely quick and great service
18. september 2022
Excellent service from the member of…
Excellent service from the member of staff (April). She was very informative and professional.
19. juni 2022
Fantastic 🌟 🌟 🌟
23. februar 2022
VALUE FOR MONEY
17. februar 2022
Amazing
We have been kept up to date with the progress and there was plenty of choices.
31. januar 2022
Very good service quick and efficient…
Very good service quick and efficient also knowledgeable salesperson
9. september 2021
Easy transaction and good follow up…
Easy transaction and good follow up communication
3. september 2021
Great service and communication
28. juli 2021
Great experience
12. juni 2021
Great customer experience start to…
Great customer experience start to finish. Sean (from the uk) was very helpful easy to understand and took time explaining everything in detail. Could not say one thing to fault the service provider. Working from home is not easy but sean did a perfect job on delivering a top quality service
29. januar 2021
Really helpful sales team on the…
Really helpful sales team on the telephone. Whole service was really polite, helpful and efficient. Thanks!
14. desember 2020
Dette er Trustpilot
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