We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Vis mer
Selskapet har svart
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Vis mer
Selskapet har svart
April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Storbritannia
- 0333 999 9738
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
All the staff in the branch was helpful…
All the staff in the branch was helpful the lady that finalised our sale couldn’t have been any more helpful
21. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Had a lovely Man called Gary who helped…
Had a lovely Man called Gary who helped me find a sofa ,even though it was not my first choice it's a better one for me. I would recommend anyone who is getting a new sofa ask for Gary in the Darly Dale store.
18. juni 2026
Svar fra DFS Furniture - Darley Dale
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Gary was both knowledgeable, helpful and patient , nothing too much trouble and no hard sell.
18. juni 2026
Svar fra DFS Furniture - Darley Dale
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Gary made my DFS purchase that bit…
Gary made my DFS purchase that bit easier, felt not pushy at all and good conversation about the product
Cant wait for the suite to be delivered
Thanks
17. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We were well attended to by a young man…
We were well attended to by a young man who clearly knew about the products. He encored us to explore the best products for our specific requirements based on facts, personal experience together with this and specifics of the items we were interested in we were able to make a confident choice
16. juni 2026
Svar fra DFS Furniture - Darley Dale
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Salesman very pushy trying to get us to…
Salesman very pushy trying to get us to buy dearer option than we wanted never stopped talking we were there far longer than we should have been would avoid him if we were to buy from them again he also told us what to put in feedback form to make him look good
9. juni 2026
Svar fra DFS Furniture - Darley Dale
We are very sorry to hear about your experience with a pushy sales advisor, as this is not the level of service we aim to provide. We have passed your feedback on to the store, and they will contact you directly to discuss this further. We sincerely apologise for any inconvenience this may have caused.
Kind Regards,
Vanessa
DFS Customer Support
The member of staff was polite
The member of staff was polite, friendly and very informative but not pushy. He explained each step in detail and asked if we were happy with everything.
Customer service was excellent.
16. juni 2026
Svar fra DFS Furniture - Darley Dale
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Salesperson was very efficient
Salesperson was very efficient, explained everything in detail whilst being friendly but not pushing products. Took time to understand and meet our requirements.
16. juni 2026
Svar fra DFS Furniture - Darley Dale
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Steve was very helpful
13. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
We were given time to look and when we asked any questions April was confident with her explanation and in-depth with her product knowledge. April is a credit to your business.
11. juni 2026
Svar fra DFS Furniture - Darley Dale
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
The salesman who dealt with us was…
The salesman who dealt with us was extremely helpful and patient and informative. He provided also information and support to enable us to make our decision. He made the whole experience smoother and pleasurable.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Darley Dale
Hello David,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
First Class Service
10. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and efficient
8. juni 2026
Svar fra DFS Furniture - Darley Dale
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
New sofa
Excellent service from Steven at Darley Dale. Talked us through everything and was very friendly while doing so.
7. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service and advise
Excellent customer service and advise - only came to look but ended up buying new 3 piece suite
7. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS review
From entering the showroom we were greeted and asked if we needed any help. The sales people left us to look around and when we needed help they were very helpful, friendly and not pushy.
7. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Darley Dale
Hello Dale,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Thank you Gary - very satisfied customers
Gary was very helpful. He showed us the style we requested and didn't put us under any pressure to decide. We came away with exactly what we wanted thanks to Gary.
6. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thanks for your lovely feedback, we’re glad to hear Gary met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent service
5. juni 2026
Svar fra DFS Furniture - Darley Dale
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Dette er Trustpilot
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