I was very happy with the service provided by the agent, excellent customer service, gave a variety of choice in two things we was after sofa and bed, was very patient as I had to help translate to mu... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service from Matin I had a really great experience at DFS Croydon. I spoke with Matin, who was extremely helpful, friendly and professional. He took the time to understand wh... Vis mer
We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Vis mer
Selskapet har svart
Kush was a great salesman. Really professional. He was knowledgeable, competent and has a zero pressure energy about him. I also noticed how he always had an eye open to what was going on around him.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Storbritannia
- 0333 999 9773
4,9
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The staff who attend to us was very…
The staff who attend to us was very polite and he has a very good customer services
17. juni 2026
Svar fra DFS Furniture - Croydon
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Croydon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Staff were very much so professional
Staff were very much so professional, would like them to be as well a bit human being also.
16. juni 2026
Svar fra DFS Furniture - Croydon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant service. Osman was extremely helpful and explained everything clearly. We returned to him after a great experience last year, and he didn’t disappoint.
We had an excellent experience once again. The service was outstanding from start to finish, and Osman was incredibly helpful. He took the time to explain everything clearly and made the whole process easy for us. We returned to him after buying furniture last year because his service was just as exceptional then. Highly recommended.
15. juni 2026
Svar fra DFS Furniture - Croydon
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Osman met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We was allowed to browse without sales…
We was allowed to browse without sales person asking can we help you.
When we made our choice.
A sales person was on hand to deal with our order which was done with professionalism and they was able to answer all our questions fully.
Very happy with the service.
16. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales man was very helpful and…
The sales man was very helpful and knowledgeable.
Took us through the steps and explained everything to us patiently and the delivery was spot on as well
8. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Croydon
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
My experience buying sofas with DFS
We had a great experience at DFS and ended up purchasing our furniture there. Kush, who looked after us, was excellent throughout. He was knowledgeable, patient, and never pushy. He took the time to understand what we were looking for, offered helpful advice, and answered all of our questions without making us feel pressured to buy. His friendly and professional approach made the whole experience enjoyable and stress-free. Thank you,Kush, for providing such excellent customer service. We’re very excited with our purchase and looking forward to receiving them soon. We would happily recommend DFS to others.
13. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The staff are welcoming and very…
The staff are welcoming and very understanding
They take time to explain in detail and gave complete understanding of what they are doing
Customer service is top notch
13. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
The advisor made the process very easy…
The advisor made the process very easy to understand
13. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I found the customer service to be…
I found the customer service to be first class. We had a great experience at your store. The lady who helped us was absolutely brilliant and helpful and we could not of asked for more.
13. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Top table!
The friendly atmosphere from the staff members especially “Joy” he was so happy to help us make our choices, totally professional and respectful plus excellent in explaining the process fully to us, I felt relaxed and confident that we have come to right place to purchase our bed and sofa. “Joy” is a credit to the sale team and the company!
10. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The customer service assistant was very…
The customer service assistant was very supportive and i received excellent service from him
4. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Quick and painless experience
We knew the furniture we wanted straight away, and Liam recognised that and immediately helped us through the process. He talked us through all the options and provided clear feedback and excellent service.
It was a good experience overall.
7. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly and helpful staff
10. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic service speak to Roy and or…
Fantastic service speak to Roy and or Chris great service
10. juni 2026
Svar fra DFS Furniture - Croydon
Hello Nisha,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Saw exactly what we wanted and the…
Saw exactly what we wanted and the salesperson who was attending us was excellent
We asked the questions and he answered us with facts no waffle or mucking about
More of a personal touch than you usually get from salespeople
10. juni 2026
Svar fra DFS Furniture - Croydon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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