Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Vis mer
Selskapet har svart
I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... Vis mer
Selskapet har svart
Absolutely amazing experience. Tarlok made it so relaxing and enjoyable to choose the right sofa for us. He was a fantastic employee a really nice gentleman. So glad we was served by hi. He made our e... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Storbritannia
- 0333 999 9763
4,9
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a great time with the sales rep
I had a great time with the sales rep. He was very professional and helpful, nothing was too much to ask for. Great conversation as well
19. juni 2026
Svar fra DFS Furniture - Colchester
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Member of staff who attended me was Singh who is a credit to your organisation. He was very patient, very informative and very knowledgeable about the products I was interested in. Overall an excellent experience
16. juni 2026
Svar fra DFS Furniture - Colchester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service at DFS today
Excellent service at DFS today. The sales assistant was fantastic — she explained everything clearly, answered every question with patience, and made the whole process straightforward. Really appreciated her knowledge and friendly approach. Highly recommended.
15. juni 2026
Svar fra DFS Furniture - Colchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Elaine was fantastic from start to…
Elaine was fantastic from start to finish what a great assett
15. juni 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS highly recommended 5 Stars
Went to find a new sofa as we have recently moved to a new home
We had shopped around and finally entered the Colne View Retail Park where we met Kevin an experienced salesman who helped us choose our perfect Sofa
We were impressed with his knowledge and found him very friendly and helpful
This convinced us to place the order today and would highly recommend a visit to this store
The staff are very helpful and friendly and go the extra mile to meet your needs
Thank you to Kevin for all his help and to Emma for reconfirming our order
5 Stars
15. juni 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant
Brilliant. Everything was explained and in a very pleasant manner. Really liked your staff, very honest and friendly.
4. juni 2026
Svar fra DFS Furniture - Colchester
Hello Matthew,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Colchester
Hello Alan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Good service
10. juni 2026
Svar fra DFS Furniture - Colchester
Hello Terence,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
I found the whole experience top class
I found the whole experience top class, it was very relaxed with no urgency.
Staff were great, I forgot to make a note of my salesmans name but I found him very helpful and professional.
9. juni 2026
Svar fra DFS Furniture - Colchester
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Colchester
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very friendly and efficient had a…
Very friendly and efficient had a leather sofa before 12 years old now very good quality the new one seems to be just as good
31. mai 2026
Svar fra DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The service was good with no pressure…
The service was good with no pressure by all involved
7. juni 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The experience was made great by the…
The experience was made great by the expert help we received who answered our clarifying questions. As a first time homeowner looking for furniture for the first time time, the experience was made much easier
7. juni 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great service and attention to our…
Great service and attention to our requirements. Full explanation of all additions and product care
6. juni 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Super friendly sales guy called Singh…
Super friendly sales guy called Singh at the Colchester branch . Introduced himself then said he’d give us space to look and find him if we had any questions .
We did then had his undivided attention , couldn’t be more honest or patient .
Our daughter is buying a house and will be needing a sofa , we will be pointing her in Singhs direction as in all our years of furnishing , he was perfect .
7. juni 2026
Svar fra DFS Furniture - Colchester
Hello Chris,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, made ordering my new furniture really easy and pleasant
4. juni 2026
Svar fra DFS Furniture - Colchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant!
Brilliant experience from start to finish. From walking into an impressive showroom, receiving great service, and walking out completely satisfied. Would highly recommend this store!
28. mai 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Outstanding
Absolutely outstanding service from our DFS advisor. He was friendly, knowledgeable, and incredibly helpful throughout, giving great advice on colours and helping us find the perfect sofa. Nothing was too much trouble, and he even stayed a little later to make sure everything was sorted. The drinks and hospitality were a lovely touch too. We couldn’t be happier with the service we received and can’t thank him enough. A real credit to DFS!
3. juni 2026
Svar fra DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mabs was very helpful polite and…
Mabs was very helpful polite and friendly thank you very much look forward to receiving our sofa
3. juni 2026
Svar fra DFS Furniture - Colchester
Hello,
Thank you for sharing your positive review with us.
Kind regards
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.