We were dealt with by Maxine at the Christchurch store. She was welcoming, friendly and very knowledgeable. She told us information about our product along with a care product and warranty available t... Vis mer
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Beliggenhet
Bytt filialBarrack Road, Christchurch Retail Park, BH23 2BN Christchurch, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he... Vis mer
Selskapet har svart
Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.
Selskapet har svart
Having had two DFS sofas for the past 15 years I decided to buy again. Maxine the DFS sales consultant was very patient as it took me a number of visits and a complete room change to find the right... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Storbritannia
- 0333 999 9790
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sue was lovely very helpful and…
Sue was lovely very helpful and explained everything that I needed to know.
Looking forward to getting my new chair
10. august 2026
Svar fra DFS Furniture - Christchurch
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Sue.
Kind Regards,
Jordan
DFS Customer Support
Welcoming and knowledgeable
We were dealt with by Maxine at the Christchurch store. She was welcoming, friendly and very knowledgeable. She told us information about our product along with a care product and warranty available to us and our item. She was cheerful and answered our questions throughout our time with her.
7. august 2026
Svar fra DFS Furniture - Christchurch
Hello Derek,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
The person who served us had good…
The person who served us had good knowledge of her products and was very helpful. Anything she didn’t know she was able to look up quickly. Her manner was helpful but not ‘pushy’.
7. august 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Max at Christchurch was excellent in…
Max at Christchurch was excellent in helping us to find the right sofas for us.
Great customer service
4. august 2026
Svar fra DFS Furniture - Christchurch
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Max.
Kind Regards,
Jordan
DFS Customer Support
Friendly service and very informative…
Friendly service and very informative with no pressure. Double and triple checked order details were correct for sofa configuration and colour. Delivery estimation date was fully explained.
2. august 2026
Svar fra DFS Furniture - Christchurch
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer Service
31. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The sales lady Max helped me to choose…
The sales lady Max helped me to choose from different products exactly what I wanted.
28. juli 2026
Svar fra DFS Furniture - Christchurch
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Had a lovely lady called Beth
Had a lovely lady called Beth
Who was very knowledgeable and polite.
When ordering our 2nd sofa got one last year and today.
Very happy
27. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Christchurch
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful sales lady.
11. juli 2026
Svar fra DFS Furniture - Christchurch
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent customer service!!! Went above and beyond to help me over the last 2 days to help me complete my purchase
23. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service at Christchurch
I visited Christchurch store with my dad to look at recliner chairs. The store had a good range to try. The staff were very attentive on both occasions. On the second visit, my dad found a chair he liked. We were helped by a very nice sales assistant, Shayna.
She was very knowledgeable, but not at all pushy. She was very attentive throughout the whole process from choosing the right fabric, through to arranging the delivery. She was very patient with my (elderly) dad, and they ended up enjoying a chat about the rugby!
17. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience buying our sofa
Great experience buying our sofa. No pressure to buy but staff on hand to offer help. Everything explained fully by Maxine who was super friendly & informative.
21. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Christchurch
Hello Patricia,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The product was exactly what we wanted
The product was exactly what we wanted. The assistant in the Christchurch Store Beth was so courteous and helpful throughout the whole process . We are very grateful to her
20. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service. The whole team were great with good product knowledge, creative ideas with sensible pragmatic advice to support final sofa choice. Thank you.
18. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
It was such an easy experience we’d…
It was such an easy experience we’d already chosen the sofas we’d liked,so went to store to order was greeted by a lovely lady who made us a coffee and said make yourselves comfortable,then a sales assistant came to take our order,it was so smooth from start to finish and our sales assistant was very helpful
16. juli 2026
Svar fra DFS Furniture - Christchurch
Hello Josie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
The staff were so happy and helpful…
The staff were so happy and helpful they advised us on all the products and were professional in all areas
The only thing was there was no internet in your store which held up with things on our side so would suggest getting wifi installed
14. juli 2026
Svar fra DFS Furniture - Christchurch
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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