DFS Furniture - Cambridge Anmeldelser 

3 535
TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

442 Newmarket Road, CB5 8JL Cambridge, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Found exactly what we were looking for at a great price with expert assistance from Gary. If only all shopping experiences were like this…!

Selskapet har svart


Informasjon om virksomheten

  1. Møbelbutikk
  2. Møbeltilbehør
  3. Husholdningsbutikk
  4. Butikk med stuemøbler
  5. Sofabutikk
  6. Møbeltapetserer

Skrevet av virksomheten

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet av virksomheten


Kontaktopplysninger

  • 442 Newmarket Road, CB5 8JL, Cambridge, Storbritannia

  • 0333 999 9817

4,9

Enestående

TrustScore 5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(3 535)

97 875 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The sales man was very helpful

The sales man was very helpful
And got us the best deal possible.
He wasn't pushy in anything that he was selling to do with the furniture I bought
I'm looking forward to sitting in some lovely new chairs .

6. juli 2026
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Svar fra DFS Furniture - Cambridge

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

Nice options and a great range of…

Nice options and a great range of sofas, just that if DFS can bring down the delivery period for custom orders. Subho who helped me in buying the product was very helpful.

5. juli 2026
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Svar fra DFS Furniture - Cambridge

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

Excellent, would recommend!

Customer service from Gary was brilliant and very accommodating. He provided insight into different types of sofas without added pressure. Extremely friendly and honest conversation. Definitely worth a visit in store as I was unaware of being able to request for delayed delivery which is key when buying a new build and not having a set completion date yet. Gary provided the space to browse, ask questions and obtain further insight into the sofas without feeling rushed.

4. juli 2026
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Svar fra DFS Furniture - Cambridge

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Vurdert til 5 av 5 stjerner

We had a fantastic experience at DFS…

We had a fantastic experience at DFS earlier today, Ali was brilliant, he helped us with the sofa we wanted and we are so pleased to get a great deal and it was such a straight forward experience. Would highly recommend if your local to Cambridge and on the hunt for a sofa, go and see Ali and the team, the manager of the store was really helpful too! 10/10 service.

4. juli 2026
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Svar fra DFS Furniture - Cambridge

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Vurdert til 3 av 5 stjerner

Missing carekit and insurance pack…

The goods arrived on time and we are very pleased with the quality and comfort. The three star review is for the following reason: Leather care package not delivered with sofas. Told it would be sent ASAP. Visited the shop to try to get one... None available. Tried calling twice and was put on hold.. Both calls cut out. So still trying to locate leather care kit. Also had to request the insurance inf pack that we did not receive.

3. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra DFS Furniture - Cambridge

Good Afternoon Margaret,

Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.

We are very sorry for the overall experience you have received with DFS and not receiving your care kit.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.

Kind Regards,

Lorraine A
DFS Central Customer Support

Vurdert til 5 av 5 stjerner

We had a really great experience buying…

We had a really great experience buying our sofa with Tamer. We visited the store three times before finally deciding, and he was patient and helpful every single time. He let us try different sofas, answered all our questions, and never made us feel pressured.

When we finally made our purchase, he even stayed a little past closing time to help us complete everything, which we really appreciated.

Thanks, Tamer, for making such a big purchase feel easy. Highly recommend!

2. juli 2026
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Svar fra DFS Furniture - Cambridge

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Gary was amazzing truly explained about…

Gary was amazzing truly explained about care of the sofa. We had coffee and left feeling like we were looked after and cared about our choice. Top marks Gary

29. juni 2026
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Svar fra DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Vurdert til 5 av 5 stjerner

Shopping experience today

Store staff- Ali, was super helpful, knowledgeable and kind. I got what I wanted and was made aware of all the things that come with it and add ons. Set up of payment and completion of my order was quick and when I receive my order, I'll be sure to tell people I know of DFS and their great service.

29. juni 2026
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Svar fra DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ali met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

Very helpful staff

Very helpful staff, not at all pushy

28. juni 2026
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Svar fra DFS Furniture - Cambridge

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

Martin was so helpful and…

Martin was so helpful and professional…Thank you

20. juni 2026
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Svar fra DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

Great customer experience

Gary was very easy to deal with, he listened to us and advised accordingly. Efficient, on the ball and explained everything. Thankyou

20. juni 2026
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Svar fra DFS Furniture - Cambridge

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gary.

Kind Regards,

Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

Great service and wasn't rushed to…

Great service and wasn't rushed to choose or pressure to buy . Loved our sofa .

27. juni 2026
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Svar fra DFS Furniture - Cambridge

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Vurdert til 4 av 5 stjerner

He was very helpful

20. juni 2026
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Svar fra DFS Furniture - Cambridge

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Vurdert til 5 av 5 stjerner

Good experience

Very helpful.
Took time to explain everything and honestly.
Seemed to understand completely what we needed and the price we wanted to pay.
We purchased a 2 & 3 seater recliner sofa.
There was no pressure just constructive chat.
Coffee was good as well.
Thank You

23. juni 2026
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Svar fra DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Vurdert til 5 av 5 stjerner

After being in store yesterday we were…

After being in store yesterday we were recognised straight away and the service was quick and easy no time wasting great job 👏

21. juni 2026
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Svar fra DFS Furniture - Cambridge

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Great experience

I went in for a different sofa but was recommended this one and LOVE it. Thanks 😊

13. juni 2026
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Svar fra DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Excellent customer service in buying two Trek Express recliner chairs.

We found Shubo extremely helpful in giving information on various recliner sofas and eventually we bought two single recliner Trek Express sofas.
Thorough explanation given on care of sofas.
We felt safe; not pressurised and in good hands whilst receiving very good service.

17. juni 2026
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Svar fra DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Vurdert til 5 av 5 stjerner

Gary was super helpful and informative

Gary was super helpful and informative, really made the experience for our first couch

10. juni 2026
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Svar fra DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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