Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Vis mer
Selskapet har svart
Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Vis mer
Selskapet har svart
I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
442 Newmarket Road, CB5 8JL, Cambridge, Storbritannia
- 0333 999 9817
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The sales consultant was very helpful…
The sales consultant was very helpful and gave useful information on the type of sofa and chair we required a very professional experience
5. august 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
All round great deal!
I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the option of interest-free credit made it much more affordable for me.
I also decided to take out the 5-year spills and stains cover, as it gives me peace of mind knowing the sofa is protected. Overall, I’m really pleased with the service and would definitely recommend asking for Ali if you’re shopping at DFS Cambridge!
3. august 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great friendly staff who helped us to…
Great friendly staff who helped us to review all our options, not rushed or pressured at any point and they had lots of time for us
4. august 2026
Svar fra DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
very friendly and helpful
27. juli 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
My wife and I were helped by Gary
My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without being intrusive or pushy. We really appreciated his help.
3. august 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Nice experience at DFS
Martin was a very lovely salesman not pushing for a sale went through all the jist of everything like an expert and he made coffee, we came away with two leather three seater sofa's and a foot stool and we got it for a very good price and not as expensive as i thought it would be....very happy A++
2. august 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Had a great experience with Ali and the…
Had a great experience with Ali and the team helping me pick out our sofa
2. august 2026
Svar fra DFS Furniture - Cambridge
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were welcomed in to the store and…
We were welcomed in to the store and after asking after a certain sofa the salesman gave us some good alternative options as the sofa i had seen on line was no longer available.
2. august 2026
Svar fra DFS Furniture - Cambridge
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Gary was very helpful straight to the…
Gary was very helpful straight to the point and made ordering and picking the sofa easy.
1. august 2026
Svar fra DFS Furniture - Cambridge
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The salesman was great
The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10
1. august 2026
Svar fra DFS Furniture - Cambridge
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful efficient staff
1. august 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Cambridge
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Cambridge
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Customwr care and fully imformed
Gary the sales man i a knoiedgable perfectionist when imforning the customer he was so helpful and understanding,couldnt do enough for us, highly recomend his customer service. Thank you Dfs
29. juli 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Purchase of Living Room furniture
Our sales advisor / representative (Martin) was very supportive and patient. After a thorough evaluation of options, taking measurements and calculating prices / costs versus offers / deals, we made our choice and are looking forward to the delivery
25. juli 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very good sales man good at his job
26. juli 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Ali was great 5*
Ali was great, expert knowledge, no upselling. We even considered some more expensive products but rather than up-sell, he gave us his expert advice and explained why the option we had chosen was in fact better. Kids also enjoyed him making hot chocolates for them. The shop and all staff was welcoming & friendly. No better place to look through a great range of products with highly knowledgeable staff.
26. juli 2026
Svar fra DFS Furniture - Cambridge
Hello Jamie,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Good service
Sofas have not yet arrived as we order them today but so far the customer experience from Martin and Ali has been very helpful.
27. juli 2026
Svar fra DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales experience.…
A very helpful and friendly sales advisor made the whole experience of choosing and buying my sofa a really enjoyable and exciting interlude. I was also impressed by the choice and colours available.
24. juli 2026
Svar fra DFS Furniture - Cambridge
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Cambridge
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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