We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialEaslea Road, Moreton Hall Estate, IP32 7BY Bury Saint Edmunds, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Vis mer
Selskapet har svart
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Vis mer
Selskapet har svart
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Storbritannia
- 0333 999 9749
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Bury St Edmunds
Hello Deborah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent
Shaun was brilliant ! Even helped me pay for it as I am not good at phone banking!
30. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from the very helpful…
Excellent service from the very helpful & friendly staff at this store! 👏👏👏🤗
Also very happy with my new sofa!🤗
15. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bury St Edmunds
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Rachel was very helpful and…
Rachel was very helpful and professional and she made the whole experience relaxing and seemless.
27. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful assistant
Very helpful assistant. Took time so that I could make an informed decision.
27. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I was very satisfied with all the…
I was very satisfied with all the information I was told about the purchase of the product in your store Thank you to those who work in the store
27. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
We walked in and was greeted by staff
We walked in and was greeted by staff. Helped with area we needed to look in. Then given our space to try sofas 👌. After settling on sofa staff made purchasing nice and easy.
Many thanks Michael woods
20. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Bury St Edmunds
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Had a good experience with kelan,vwry…
Had a good experience with kelan,vwry helpful made everythinv clear and xmooth running thankyou
17. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Apologies I pressed the wrong button it…
Apologies I pressed the wrong button it should have been 4.5 stars the service was good
16. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hi Peter,
Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great quality sofa in affordable…
Great quality sofa in affordable clearance sale price, accommodating staffs.
8. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The staff was very polite and helpful…
The staff was very polite and helpful understanding what we was looking also working on our price range , success was achieved we have our new sofa being delivered.. many thanks for lady which helped us who was pregnant as unfortunately forgotten name.. all the very best . At bury st Edmunds DFS .
6. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hello Kevin,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS Bury St Edmunds
Great experience at DFS. We've honestly been about four times to the store hovering around the same sofa! Unsure of colour and whether it will fit. Lots of patience given by staff, thank fully now ordered and awaiting delivery. Thank you for your humour and patience!
13. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were greeted by Louise when entering…
We were greeted by Louise when entering and talked through the process, we’re offered a drink while looking around and when finding the sofas we were talked through options and then ran through a smooth payment process. Great service by all involved. Very happy.
13. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were happy with what we ordered but…
We were happy with what we ordered but the sales assistant was repeatedly sniffing and really rushed through everything even though the shop was empty. We ordered online once we got home.
2. juni 2026
Svar fra DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar fra DFS Furniture - Bury St Edmunds
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
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