I am sorry I can’t remember the sales assistant but I would score her 10. She knew all the answers to our questions and her approach was really lovely. Very informative but giving us space to make our... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... Vis mer
Selskapet har svart
A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... Vis mer
Selskapet har svart
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Valley Road, BD1 4AG, Bradford, Storbritannia
- 0333 999 9734
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very polite and knowledgeable staff
Very polite and knowledgeable staff
No pressure selling gave information then left alone to make a decision
4. mai 2026
Svar fra DFS Furniture - Bradford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service from akash…
Brilliant customer service from akash over the moon made very comfortable and took his time to explain each and everyone of the sofas we was looking at made me and my partner feel so at ease when we was stressed brilliant guy!
2. mai 2026
Svar fra DFS Furniture - Bradford
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent sales assistant
Excellent sales assistant, No hard sell at all. Explained everything clearly. Very engaging.
29. april 2026
Svar fra DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Huge shoutout to Simran for helping us…
Huge shoutout to Simran for helping us out for our new sofa set! Buying furniture can be overwhelming, but she made the whole process feel easy and even fun. She was very patient with all our questions regarding dimensions and delivery. We are so happy with our purchase and truly appreciate the top-notch customer service she provided. Thank you, Simran!"
28. april 2026
Svar fra DFS Furniture - Bradford
Good morning Ammar,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Simran.
Kind regards,
Lia
DFS Customer Support
Good friendly advice
26. april 2026
Svar fra DFS Furniture - Bradford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
A very relaxed approach by Paul at…
A very relaxed approach by Paul at Bradford DFS. Very friendly nice guy.
No pressure from Paul at all.. nice to see these days.
He helped me with any questions i had and reassured me with any concerns i had.
He made buying my new sofa a very easy and quick experience.
Top man cheers.
26. april 2026
Svar fra DFS Furniture - Bradford
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
Hassan helped me find the perfect sofa for my need and i was absolutely satisfied with the customer service that was delivered whilst i was there.
23. april 2026
Svar fra DFS Furniture - Bradford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Bradford
Good morning Maryam,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
the staff down in the Bradford shop are…
the staff down in the Bradford shop are really nice and cheerful especially Paul who has helped me on 2 occasions with a client choosing a chair and sofa. he was very patient with the client and made sure we both understood the details,
the shop was clean and tidy.
21. april 2026
Svar fra DFS Furniture - Bradford
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service very helpful…
Great customer service very helpful staff very happy with service.
14. april 2026
Svar fra DFS Furniture - Bradford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
Zarah was really helpful and provided us with all the important information we needed to know about the kind of sofa's we were buying
13. april 2026
Svar fra DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Bradford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Really disappointed
Really disappointed.
I Ordered san mateo
1 power G and 1 power no arm unit
Having the option to move no arm to any side.
I told them exactly what I wanted and why I wanted it like this.
Well instead I was sent option R 2corner 2 .
They wouldn’t take it back said I ordered this one. my fault I didn’t check the papers just took there word for it and trusted them. sofa cost me £2399 . They said well this option was cheaper than the other option and they couldn’t take it back. They really mess up.
Sofa arrived with 3rd party delivery no legs on sofa was left like this for a few days after chasing them up. Offered me £100 cash back because they messed up.
It wasn’t the first time I bought a sofa A few months prior I bought a £3500 sofa to which went quite well as that was a 2 2seater quite straight forward and already in stock.
Don’t trust what they say read and check papers. No exchanges refunds or part exchange what I asked for they weren’t bothered and it was a lot of money involved.
Poor service once you buy.
13. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Bradford
Good morning,
Thank you for taking the opportunity to share your review with us, it is disappointing to hear of the issues faced upon your recent purchase at DFS. For store orders, we request the order is thoroughly checked prior to completion to ensure you are happy with the product, the terms and conditions are available to view at the point of purchase also.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Bradford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar fra DFS Furniture - Bradford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The worker there called aaksh gave us a…
The worker there called aaksh gave us a very good idea for our living room and was very helpful
18. april 2026
Svar fra DFS Furniture - Bradford
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Outstanding Service from Haassan at…
Outstanding Service from Haassan at DFS!
I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.
Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.
What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.
I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!
16. april 2026
Svar fra DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hassan.
Kind Regards,
Jordan
DFS Customer Support
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