Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Vis mer
Selskapet har svart
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Vis mer
Selskapet har svart
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
The Linkway, Unit 15b, BL6 6JA, Bolton, Storbritannia
- 0333 999 9736
4,9
Enestående
8k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Bolton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff member very helpful
Staff member very helpful, advised of sofas which matched our measurements and gave us time / space to look at these without any pressure.
22. august 2026
Svar fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Soni was brilliant
Soni was brilliant. Very helpful, informative & very easy to chat to. Didn’t feel pressured into buying anything.
We can’t wait for our new furniture for our new home! Thanks Soni 😊
21. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service.
22. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Bolton - Stephanie
I believe my assistant was Stephanie and she was extremely good.
Stephanie:
Listened to me and observed me
Was engaging and accommodating
Was efficient and professional but was also extremely warm
22. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy with our purchase and the whole process was very easy.
22. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
New sofa purchased!
Really helpful, great customer service, lots to choose from with different fabric options
Walked away happy with my purchase
22. august 2026
Svar fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff
Helpful friendly staff. Very knowledgeable and really helped with sizes and planning which couch would be best for us. Steph was amazing 10/10
21. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
Excellent experience
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that our requirements were met and efficiently took us through the process. All easy and drama free.
21. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience at the Bolton store…
Great experience at the Bolton store this week. Managed to order a custom made couch that wasn’t even on the website / show room.
Our sales rep Ricky was great & very knowledgeable.
19. august 2026
Svar fra DFS Furniture - Bolton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great customer service very friendly…
Great customer service very friendly helpful and informative
20. august 2026
Svar fra DFS Furniture - Bolton
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had the best service
We had the best service. Everything went really well and smoothly. We were explained everything really well.
Thank u so much.
19. august 2026
Svar fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
David was excellent he answered our questions and explained everything thoroughly. We would deal with DFS and specifically David again.
19. august 2026
Svar fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
We went in to order a sofa that we had looked at online,in store we liked the look of another sofa. Steph soon got us sorted with what we needed and was very helpful with her knowledge of the sofas which made our experience very smooth.
18. august 2026
Svar fra DFS Furniture - Bolton
Hello Karen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Service was polite
Service was polite, answered any questions given also made a decent coffee
18. august 2026
Svar fra DFS Furniture - Bolton
Hello Gordon,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Recently bought a 3 seater and an…
Recently bought a 3 seater and an armchair from DFS. Brilliant experience from start to finish. Jack was extremely pleasant and beyond helpful. Highly recommend Jack and DFS Middlebrook.
16. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great super friendly staff even got a…
Great super friendly staff even got a hug at the end - highly recommend.
17. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very nice showroom
Very nice showroom, staff helpfull but not pushy and cer knowledgeable about the furniture.
17. august 2026
Svar fra DFS Furniture - Bolton
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely customer service didn’t pester…
Lovely customer service didn’t pester and hover over shoulder, got a deal sorted for my first couch in my new home
17. august 2026
Svar fra DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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