Knowledgable staff member called Conor helped me try out all the features of my new sofa. Gave me great tips on how to keep it looking great from dealing with spillages to plumping the padding. Even g... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store. From the moment we arrived, Robin made us feel completely comfortable and never put us... Vis mer
Selskapet har svart
Sean was a welcoming and cheerful employee and was extremely helpful and took time to explain some of the concepts that we fully didn’t understand. He even thought well for us and explained everythin... Vis mer
Selskapet har svart
We visited the store in two different occasions, the first time we didn’t have a great experience all staff were chatting and it felt like we were bothering them. The second time we had a great experi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
49 Boucher Road, BT12 6HR, Belfast, Storbritannia
- 0333 999 9803
4,9
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Michael provided excellent customer service
Michael was polite, friendly and extremely knowledgable. Dealt with my order quickly and efficiently.
22. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Have to say that we were treated…
Have to say that we were treated exceptionally well and given the time to get the correct sofa which suited our needs , The staff member Connor was excellent and great knowledge of the product , Very professional.
21. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Found my experience very good and the…
Found my experience very good and the gentleman Conor was very helpful and explained everything very well to us
21. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
coffee and chairs
Knowledgable staff member called Conor helped me try out all the features of my new sofa. Gave me great tips on how to keep it looking great from dealing with spillages to plumping the padding. Even got a free coffee, great experience, thanks!
21. juli 2026
Svar fra DFS Furniture - Belfast
Hello Jonathan,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Robin listened to what we wanted and…
Robin listened to what we wanted and succeeded in finding the sofa we wanted.
21. juli 2026
Svar fra DFS Furniture - Belfast
Hello Tommy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Simple very helpful staff
14. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Our Dream Sofa Made Easy with Robin
We had a fantastic experience at DFS, and a special shout-out has to go to Robin in the Boucher Road store.
From the moment we arrived, Robin made us feel completely comfortable and never put us under any pressure. He took the time to help us choose our dream sofa, patiently talking us through all of the options and explaining everything clearly from start to finish. His knowledge, professionalism, and friendly approach made what could have been a difficult decision feel easy and enjoyable.
Excellent customer service like this is hard to find, and Robin is a real credit to the DFS team. We can’t wait for our new sofa to arrive. Thank you again for making the whole experience such a positive one!
19. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Belfast
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Staff member very helpful and friendly
Staff member very helpful and friendly. Explained everything we needed to know very well.
19. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Helpful,accommodating ,approachable
19. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A welcoming experience that is unforgettable
Sean was a welcoming and cheerful employee and was extremely helpful and took time to explain some of the concepts that we fully didn’t understand. He even thought well for us and explained everything to his fullest ability. I would say the experience was welcoming and fun too, a five star experience.
Thank you
18. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent Customer Service
18. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great Experience
We visited the store in two different occasions, the first time we didn’t have a great experience all staff were chatting and it felt like we were bothering them. The second time we had a great experience, all the staff were very helpful. After looking for different sofas in multiple stores we decided to go for one on DFS as it was good value, great quality and the most comfortable. The staff that helped us was amazing, very friendly and helpful with all our queries. She explained all the details very well.
18. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Had a lovely experience with Ciara at…
Had a lovely experience with Ciara at boucher road store very helpful and informative and made us feel at home
18. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Visited the Belfast store in Boucher
Visited the Belfast store in Boucher. Customer service was excellent. Michael was absolutely amazing.
Manager was lovely as well. Would definitely recommend if your looking a new sofa.
18. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very pleasant experience
Couldn’t fault dfs or the help we received. We made our purchase with a man called Sean and he made the experience for us, as first time home owners a very pleasant one. Highly recommend!! the process was very simple and well explained.
18. juli 2026
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar fra DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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