Visited today and had a furniture range/style in mind from looking online.. ended up not being right for the location so we were glad we visited the store. Asha was very helpful and explained differen... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Kelly made us feel bery welcome, she answered all our questions and gave us time to think through any of our decisions without any pressure. She was friendly and professional. It was a great experienc... Vis mer
Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... Vis mer
Selskapet har svart
Plenty of choice. Nice spacious store. Very pleasant staff. Not at all pushy, but there when you need assistance. Would like to give a special shoutout for Danielle who helped us so much in making o... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Miles Gray Road, SS14 3AF, Basildon, Storbritannia
- 0333 999 9801
4,9
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great and timely
8. juni 2026
Svar fra DFS Furniture - Basildon
Hello Sydney,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, really clear and informative on all products. Danielle (apologies if this isn’t correct) was incredibly helpful.
7. juni 2026
Svar fra DFS Furniture - Basildon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Darren was very polite and helpful
Darren was very polite and helpful. He listened to our requirements and met them.
7. juni 2026
Svar fra DFS Furniture - Basildon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
No instant sales pitch
No instant sales pitch. Let us have a leisurely look around and when we made our decision more than happy to help.
7. juni 2026
Svar fra DFS Furniture - Basildon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The friendliness of the staff
The friendliness of the staff, particularly the sales man who helped me find my perfect sofa.
7. juni 2026
Svar fra DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The assistant was helpful polite and…
The assistant was helpful polite and knowledgeable on the products required by ourselves.
7. juni 2026
Svar fra DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The whole experience was professional…
The whole experience was professional from beginning to end. DAWN was welcoming and made you feel at ease. Her knowledge of the products available was extensive. All questions were answered in an informative nature.
7. juni 2026
Svar fra DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and friendly, made the process so much easier
5. juni 2026
Svar fra DFS Furniture - Basildon
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Basildon
Hello Sarah,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Was left alone to browse and then…
Was left alone to browse and then helped when required.
5. juni 2026
Svar fra DFS Furniture - Basildon
Hello Mrs Read,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Dawn was fab and DFS are brilliant!
5. juni 2026
Svar fra DFS Furniture - Basildon
Hello Ms Harvey,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The warm welcome when entering the…
The warm welcome when entering the store and excellent customer service - Dawn was the DFS assistant who welcomed me and assisted with my purchase
27. mai 2026
Svar fra DFS Furniture - Basildon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
new furniture
appreciated that we ere left alone to wander around on our own and received help when asked for.
Dawn was extremely helpful and knowledgeable
2. juni 2026
Svar fra DFS Furniture - Basildon
Hello Barbara,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff where lovely got a lovely 3 piece…
Staff where lovely got a lovely 3 piece suet and money off all good, also dident take to long
2. juni 2026
Svar fra DFS Furniture - Basildon
Hello Mrs Francis,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Dawn was a very friendly informative…
Dawn was a very friendly informative sales assistant, explained everything & made our purchase an absolute pleasure
From greeting us at the door, giving us time to look around and measure up our desired corner range we was blown away with her expertise
Would highly recommend Dawn & DFS Basildon
1. juni 2026
Svar fra DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Spot on
Really helpful friendly staff. Good selection to cater for everyone. Deals were good, everything was explained to us re monthly payments, delivery window etc
29. mai 2026
Svar fra DFS Furniture - Basildon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Darren was extremely helpful and very…
Darren was extremely helpful and very professional. From start to finish it was very easy .
1. juni 2026
Svar fra DFS Furniture - Basildon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
The attention by Shaz and the quick…
The attention by Shaz and the quick service was great!
31. mai 2026
Svar fra DFS Furniture - Basildon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent services
24. mai 2026
Svar fra DFS Furniture - Basildon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Basildon
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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