Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... Vis mer
Selskapet har svart
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Vis mer
Selskapet har svart
I attended DFS Banbury and purchased a beautiful recliner. Blake a DFS salesman was so helpful, explained everything to me, options, insurance, cleaning. Super helpful and approachable. Hopefully sofa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Lockheed Close, OX16 1LX, Banbury, Storbritannia
- 0333 999 9752
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Brilliant experience
9. juni 2026
Svar fra DFS Furniture - Banbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Blake at Banbury store
Thanks to Blake for his help in explaining everything in a thorough and competent way . We had an enjoyable experience today .
9. juni 2026
Svar fra DFS Furniture - Banbury
Hello Catharine,
Thanks for your lovely feedback, we’re glad to hear Blake met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Choice and value
Plenty of choice and knowledgeable sales staff. Pointed out the care and delivery system. Good price and choice of leather finishing. Good value.
9. juni 2026
Svar fra DFS Furniture - Banbury
Hello Paul,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
After 6:30 is a great time to shop.
Blake explained the contract and the furniture and did everything that he could. The shop was quiet and we had his full attention and chose our sofa then and there. It was a lot of money so nice to have the peace and quiet to think about it.
8. juni 2026
Svar fra DFS Furniture - Banbury
Hello Mr Brooks,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Blake.
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff with no fuss. We were able to order the exact product we wanted without any hassle and at a delivery time to suit us
6. juni 2026
Svar fra DFS Furniture - Banbury
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Banbury
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Svar fra DFS Furniture - Banbury
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Just the right sofa!
Lovely lady called Cheryl helped us choose the right sofa for what we needed. Very helpful and friendly
7. juni 2026
Svar fra DFS Furniture - Banbury
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great selection of sofas
Great selection of sofas. Staff were very knowledgable and helpful.
31. mai 2026
Svar fra DFS Furniture - Banbury
Hello Sarah,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Wr had a positive In-store experience
Wr had a positive In-store experience. The sales adviser Cheryl from Banbury store was friendly, professional and listened to what we wanted. We have a delivery date. We are hoping the delivery and sofa will also be positive.
23. mai 2026
Svar fra DFS Furniture - Banbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Cheryl was very helpful and…
Cheryl was very helpful and professional.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Banbury
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The lady that spoke to us was very nice… and helpful
The lady that spoke to us was very nice and helpful
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra DFS Furniture - Banbury
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Wonderful Customer Care
Blake was wonderful and guided us with ideas and the best type of style to choose to fit it in our house. He explained everything so thoroughly with light humour and making our experience very pleasurable.
3. juni 2026
Svar fra DFS Furniture - Banbury
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Emma was very charismatic and engaing-
Emma was very professional, with a lot of warmth and enthusiasm blended in. This is a rare combination, especially since she explained all the features in a very simple and engaging way. The whole procedure was stress-free and made the buying experience one to remember.
3. juni 2026
Svar fra DFS Furniture - Banbury
Hello Bobby,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Emma.
Kind regards,
Lia
DFS Customer Support
We are going to the DFS store In…
We are going to the DFS store In Banbury and we have wonderful services from the lady chrol she helping us to find the right stuff and also put us in the right direction. We are very happy with the service. I was a young gentleman. Name is Matt. He’s doing also very good service as well we definitely go to the Store again to do more shopping thank you
2. juni 2026
Svar fra DFS Furniture - Banbury
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Absolutely horrible service
Absolutely horrible service, me and my wife went into the Banbury store and picked out a sofa we liked, when we spoke with 1 of the employees he told us that we should consider finance as thats what he highly recommended, so we did he took my information suggested we leave a £300 deposit which we did then he told us anything was sorted and we would receive a email with our delivery date, but around 20mins after we left I got a call to say that the finance company declined my application, and I would receive my deposit back in 3 to 5 days which didn’t happen so after 6 phone calls and over 2weeks waiting I finally received my deposit back
23. mai 2026
Svar fra DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made.
We are very sorry for the delay in receiving your deposit back. I am happy to hear you've received your deposit.
Kind Regards,
Lorraine A
DFS Central Customer Support
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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