Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
Selskapet har svart
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Vis mer
Selskapet har svart
Y friend and I went into buy a new suite. Janice for her caravan and I for my home. The girl was very helpful and patience and polite. Made us tea and coffee and helped us make our choices. Wou... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Storbritannia
- 0333 999 9740
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Anthony was very helpfull
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries.
Great staff.
25. mai 2026
Svar fra DFS Furniture - Ayr
Hello Paul,
We are really grateful for your kind words and for sharing your experience in our store with Anthony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Great Customer Experience
Rebecca took time to understand what we were looking for and provided us space to make a decision without any pressure.
Great customer experience.
24. mai 2026
Svar fra DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very informed and helpful service
Great to be assisted (and promptly) by friendly, knowledgeable and efficient staff who took the time to listen to our needs and to make very helpful suggestions.
Tom,
Galston.
24. mai 2026
Svar fra DFS Furniture - Ayr
Hello Tom,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar fra DFS Furniture - Ayr
Hello Leanne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service was good
The customer service was good, very helpful and the staff were great.
23. mai 2026
Svar fra DFS Furniture - Ayr
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excelent experience
The sales rep was very curtious and welcoming would recomend him to all my friends.
22. mai 2026
Svar fra DFS Furniture - Ayr
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Marty McFly is a credit to DFS
Marty at Ayr branch is the reason I did not look any further to bye our sofa.
The young lady on the telephone taking my order was very polite and helpful.
Both members of staff deserve a raise.
22. mai 2026
Svar fra DFS Furniture - Ayr
Hello Brian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very welcoming store
Very welcoming store. Very patient staff and knowledgeable. I would happily buy more furniture in store instead of online.
21. mai 2026
Svar fra DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Looking at steller sofa.
Ashley made us very welcome and discussed our options on sofa gave us all sizes of sofa and went into great detail.i would recommend Ashley to any customer going to DFS in Ayr.
21. mai 2026
Svar fra DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Satisfied customer
Very happy with service we received, helpful and when asked questions nothing was a hassle, even got us a measuring tape to double check measurements.
21. mai 2026
Svar fra DFS Furniture - Ayr
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Pleasant staff that allowed you to walk…
Pleasant staff that allowed you to walk round the store without hassling your to chat which was refreshing. Good selection in store
20. mai 2026
Svar fra DFS Furniture - Ayr
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Ayr
Good afternoon John,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Had great customer service at shop and thanks to David for brining it to my flat
Had great customer service at shop and the delivery guys were awesome, nothing stopped them for getting my suite in place, big thanks to David
12. mai 2026
Svar fra DFS Furniture - Ayr
Good morning Gordon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing staff Amazing service wouldn't…
Amazing staff Amazing service wouldn't go anywhere else
19. mai 2026
Svar fra DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar fra DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Salesperson Amanda
Showroom was lovely & clean.
No pressure from our salesperson Amanda. She was very helpful, applied no pressure to buy, very informative and went through everything with us to make sure we understood the credit agreement etc.
Amanda gave us time to make our decision. She was friendly and gave us no pushy sales talk.
She is a credit to DFS Ayr. I would recommend to any family/friends if considering to buy to ask for Amanda.
A pleasant & relaxing purchase.
17. mai 2026
Svar fra DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Amanda met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly staff
17. mai 2026
Svar fra DFS Furniture - Ayr
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
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