I have received a friendly, professional service from Priya in the Ashford showroom today. I could not have been more happy with the level of costumer service. She is knowledgeable and helpful all the... Vis mer
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Beliggenhet
Bytt filial1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We were looked after by Freddie. He was utterly professional, knowledgeable and patient. But the most important thing was he gave us space, time to talk, consider our decision with no pressure at... Vis mer
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Priya was absolutely fantastic helping us choose our sofa. She was knowledgeable and was able to answer all of our questiins regarding the product. Great service. Now looking forward to receiving ou... Vis mer
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We was well treated explained everything about our purchase mike a very experienced salesman good manners and looked after us ,would shop there again
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Informasjon om virksomheten
Skrevet av virksomheten
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet av virksomheten
Kontaktopplysninger
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Storbritannia
- 0123 350 3089
4,9
Enestående
4k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Priya was absolutely fantastic helping…
Priya was absolutely fantastic helping us choose our sofa. She was knowledgeable and was able to answer all of our questiins regarding the product.
Great service. Now looking forward to receiving our order.
21. mars 2026
Svar fra DFS Furniture - Ashford
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We was well treated explained…
We was well treated explained everything about our purchase mike a very experienced salesman good manners and looked after us ,would shop there again
14. mars 2026
Svar fra DFS Furniture - Ashford
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Top notch customer service
I have received a friendly, professional service from Priya in the Ashford showroom today. I could not have been more happy with the level of costumer service. She is knowledgeable and helpful all the way through. Even do I walked in with three children by my side she's been friendly and helpful all the way through. I only went in to look around and I walked out with a set of sofas which I'm eagerly waiting to receive.
21. mars 2026
Svar fra DFS Furniture - Ashford
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Excellent service
The staff were very patient and happily provided all the requested information.
22. mars 2026
Svar fra DFS Furniture - Ashford
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Ashford
Good morning Luke,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service
The salesperson was really helpful and explained everything. We have been to this store a few times and the services is always exemplary
15. mars 2026
Svar fra DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Freddie at the Ashford branch was…
Freddie at the Ashford branch was extremely helpful and friendly. He wasn't pushy and was extremely knowledgeable.
21. mars 2026
Svar fra DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic professional service
Fantastic professional service. Very easy and stress free. Priya was amazing!
21. mars 2026
Svar fra DFS Furniture - Ashford
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service as always
Great customer service as always, professional, explained everything, went through choices
20. mars 2026
Svar fra DFS Furniture - Ashford
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
We were looked after by Freddie.
We were looked after by Freddie.
He was utterly professional, knowledgeable and patient.
But the most important thing was he gave us space, time to talk, consider our decision with no pressure at all.
19. mars 2026
Svar fra DFS Furniture - Ashford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
A very helpful and pleasant experience…
A very helpful and pleasant experience everything was explained to me regarding the different mechanism of the sofa's that I wanted and the reason why it would be helpful to have the insurance cover, but at no time was I pressurised to take them out.
18. mars 2026
Svar fra DFS Furniture - Ashford
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Fantastic customer service
Fantastic customer service. Extremely helpful. Professional.
17. mars 2026
Svar fra DFS Furniture - Ashford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent friendly professional and…
Excellent friendly professional and very helpful thank yiu
16. mars 2026
Svar fra DFS Furniture - Ashford
Good Afternoon,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar fra DFS Furniture - Ashford
Good morning Rhi,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very friendly and helpful staff
Both times I visited and then purchased a suite staff were incredibly friendly and helpful. Knowledgeable,
14. mars 2026
Svar fra DFS Furniture - Ashford
Good Morning Nicola,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great experience with DFS
Great experience with DFS! The furniture quality is excellent, delivery was smooth, and the staff were very helpful throughout the process. Very happy with my purchase and would definitely recommend DFS to others.” 😊
7. mars 2026
Svar fra DFS Furniture - Ashford
Good Morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Freddie the man who saw to us was…
Freddie the man who saw to us was absolutely brilliant
No pressure just very good at his job he made us feel relaxed as this day and age and present climate no one wants to spend this kind of money
Very impressed with this man
12. mars 2026
Svar fra DFS Furniture - Ashford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Vanessa
DFS Customer Support
Svar fra DFS Furniture - Ashford
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Svar fra DFS Furniture - Ashford
Good afternoon Kerry,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The sales advisor was very helpful and…
The sales advisor was very helpful and answered all of my questions.
10. mars 2026
Svar fra DFS Furniture - Ashford
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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