Took more than a month to get 2 books delivered and I eventually even got just one copy. Very bad delivery and customer care services. On top of it the delivery address was in London!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I found the staff extremely helpful and pleasant, they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were deliv... Vis mer
Bought four watches from Dezeen watch store.All totally top quality with designer looks. The watches were dispatched the same day I ordered them & arrived in well protected packaging. Looking forwar... Vis mer
Almost never write reviews but Dezeen has such an innovative and stylish selection of watches (as well as good customer service) that I have made an exception. I have bought more than one watch from... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Dezeen Watch Store offers a carefully curated selection of timepieces by leading designers and independent brands. Our collection is constantly evolving to bring our customers a limited selection of the latest models, best-sellers and contemporary classics.
Kontaktopplysninger
8 Orsman Road, N1 5QJ, London
- +44 20 3327 1233
- www.dezeenwatchstore.com
4,3
Enestående
204 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Watch - an eye-catcher in every situation!
Great watch with outstanding industrial design.
6. januar 2017
Anmeldelse skrevet uten oppfordring
Trustworthy Sellers. Real Professionals.
- Amazing Site to Navigate
- Great Selection of Watches
- Super Fast Shipping. Even with the Free of Charge Option
- Good Customer Support.
6. januar 2017
Anmeldelse skrevet uten oppfordring
Super fast delivery in perfect shape.
HIGHLY RECOMMENDED
6. januar 2017
Anmeldelse skrevet uten oppfordring
Didn't really care about order.
Ordered product. They sent me message that there was a problem with my credit card. I call AMEX who said there was no such problem. Dezeen wanted copy of my bank statement which I would never give out. I offered to send them AMEX traveler's checks ( in pound sterling ) which they wouldn''t accept. I would not even attempt to do business with them again
5. januar 2017
Anmeldelse skrevet uten oppfordring
Svar fra Dezeen Watch Store
Hi Martin,
We are sorry to hear you were disappointed with your attempt to purchase.
Due to the high value of our goods we run system security checks on all of our orders to ensure that there has been no fraudulent activity.
In rare occasions an order will be flagged by our system that may be potentially fraudulent to which we contact the customer. To verify they have authorised the payment we request a screenshot of only the transaction in their bank statement, not the customer's personal bank details.
Our number one objective is to satisfy customers but we also do manage risk on behalf of customers.
For these reasons we are also unable to accept traveller's cheques as we cannot run fraud checks on them to ensure their authenticity.
- Dezeen Watch Store customer service team
Dezeen Watch store review
Service was fast and seamless. The product (Linjer Minimalist man watch) is a wonderfully crafted object, which I am very happy with: precise, good looking and very easy to read. Best watch I ever had.
5. januar 2017
Anmeldelse skrevet uten oppfordring
Svar fra Dezeen Watch Store
Hi Matteo,
Thank you for your positive feedback!
We are happy to hear you have been pleased with your purchase and your shopping experience.
- Dezeen Watch Store customer service team
Never had an issue, that's why I'm a regular.
Have to say Dezeen have never let me down. Orders always arrive promptly. On one occasion where there was a slight fault in the product and they dealt with superbly, had my replacement within a few days.
5. januar 2017
Anmeldelse skrevet uten oppfordring
Awesome attention on details
I paid for express delivery and got it by the next day, beautiful product and package. Everything was perfect and as expected, I absolutely recommend Dezeen Watch Store.
5. januar 2017
Anmeldelse skrevet uten oppfordring
Easy and fast
Fast and user friendly online store. Fast shipping.
5. januar 2017
Anmeldelse skrevet uten oppfordring
EXCELLENT in every way!!
I found the staff extremely helpful and pleasant,
they were the nicest staff I have ever dealt with, and everything explained clearly, and nothing was too much trouble; the watches were delivered on the day promised, by an extremely pleasant courier from UPS. I will definitely purchase watches from Dezeen watch shop again, in fact I have already requested notification of new stock in for purchasing two NAVA ORA UNICA 42 mm Black watches for gifts! Definitely would recommend this Company! !
Margo Burgess
BSc (Mathematics ), PGCE (FAHE), Dip Comp
FIFL
Many thanks
4. januar 2017
Anmeldelse skrevet uten oppfordring
Nice website, easy purchase
Purchased the Book of Interviews. Very simple process and arrived very soon after and is vey nice.
4. januar 2017
Anmeldelse skrevet uten oppfordring
Smooth process, nice online store
Delivered fast, good selection of watches and easy to use website.
4. januar 2017
Anmeldelse skrevet uten oppfordring
Amazing service
When I read the story about the design of a watch you had advertised in your online store (the Bradley + Dezeen), I was totally inspired to purchase the watch for a Christmas present to myself. I ordered the watch on the Friday and it was delivered to me on the Tuesday in New Zealand ... now that is incredible service! I love the watch. It is a beautiful piece of art, design and such a practical timepiece. Thank you.
3. januar 2017
Anmeldelse skrevet uten oppfordring
All perfect
Everything was perfect with my purchase on DWS
3. januar 2017
Anmeldelse skrevet uten oppfordring
Broken
The stripes were broken after 2 weeks , sent a message to validate the guarantee and they said they were no responsible...
3. januar 2017
Anmeldelse skrevet uten oppfordring
Svar fra Dezeen Watch Store
Hi Andrew,
We are sorry to hear you have been disappointed with your experience.
Looking through our correspondence we do not seem to have details of the issue you have had with your watch.
A member of our customer service team will email you directly to follow this up.
- Dezeen Watch Store customer service team
Dezeen is a fantastic watch store
Dezeen is a fantastic watch store, fast shipping and responsive responsive even overseas
3. januar 2017
Anmeldelse skrevet uten oppfordring
stiff strap, with non durable aspect
The watch it's beautiful, very minimalistic, it meets my expectations as a design piece, but for the price paid, the movement feels very cheap and unprecise, also the leather strap degrades very easy, making it feel fragile, stiff and non durable after a month of use.
3. januar 2017
Anmeldelse skrevet uten oppfordring
Svar fra Dezeen Watch Store
Hi Edgar,
Thank you for your feedback.
We appreciate any customer reviews on their purchases as we can communicate these with the supplier to help them improve their products.
If you believe that your watch may have a fault with it's movement or the strap please contact us at customerservice@dezeenwatchstore.com and we will be able to assist you further.
- Dezeen Watch Store customer service team
Rad!
The watch I received was of the highest quality, and came in a package that reflected this. Product was received far quicker than expected. All in all, wonderful experience. Love Dezeen Watch Store!
3. januar 2017
Anmeldelse skrevet uten oppfordring
Excellent user journey!
Much appreciate the ease of use (website), simple interface, concise copy descriptions, and speed of delivery! Would love to buy again.
3. januar 2017
Anmeldelse skrevet uten oppfordring
Awesome
All transactions were on line. I placed order from Winnipeg Manitoba on Sunday and receive parcel on Tuesday. Totally amazing.
With free shipping, price was less than in Canadian stores (price + duty).
Product fits great and looks great too.
3. januar 2017
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.