deVOL Kitchens Anmeldelser 

169
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We are a General Contractor in Baltimore County, Maryland. We are in the final stage of a high-end kitchen and hall bath job. Our clients wanted to use deVOL fixtures and despite the company being i... Vis mer

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Vurdert til 5 av 5 stjerner

I was introduced to deVol by my interior designer who found the perfect hanging rail for two of my kitchens. Each purchase was made, there were no issues whatsoever. I wish all companies would work... Vis mer

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Vurdert til 5 av 5 stjerner

...living in one of Austria's most beautiful corners in a nice neighborhood in a nice house with a kitchen that desperately deserved a reno though, we got inspired by HGTV's series 'for the love of ki... Vis mer

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Vurdert til 5 av 5 stjerner

Faultless customer service. We purchased lights for our farmhouse kitchen renovation and on inspection, noticed one of the shades had a slight imperfection. Georgina handled our request to have... Vis mer

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Informasjon om virksomheten

  1. Kjøkkenombygger

Skrevet av virksomheten

Designers and makers of handmade English cupboards. deVOL have four beautiful kitchen ranges – The Classic English, Real Shaker, the urban rustic Sebastian Cox Kitchen and the Haberdasher’s Kitchen, a range of unpainted oak cupboards inspired by mid-century English interiors. All deVOL furniture is made in Leicestershire and can be viewed at their Cotes Mill headquarters, Tysoe St. and St. John’s Square showrooms in London and their new showroom on Bond Street, New York City.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

169 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(169)

39 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love my new deVOL kitchen!

After watching For the Love of Kitchens, we visited the showroom at Coates Mill. We were not disappointed! Beautiful showroom, I would highly recommend visiting. The staff are very friendly and we went on to buy a kitchen from deVOL. The whole process was great, from the kitchen design through to installation. Our new deVOL kitchen is stunning and we are very happy - my favourite room in our house!

28. april 2023
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Svar fra deVOL Kitchens

How lovely to know that our TV show introduced you to deVOL and inspired you to get your own kitchen! We are so lucky to have the most incredible team here at deVOL and we're glad they made sure the process was smooth and easy for you. Enjoy your new kitchen!

Vurdert til 5 av 5 stjerner

Great team and beautiful kitchen

I loved working with DeVol from the start. They had the confidence to work with me to develop a kitchen layout and allow me to take it away to review in my own time - other companies were too worried that I would take their ideas and go to a cheaper manufacturer.
The design process was so easy, I sat with the designer in their lovely showroom and we worked it out together.
I had originally thought that I would buy a Howdens kitchen and "tart it up". But I realised that so much of the cost of a kitchen is in the appliances, the fitting etc. The DeVol kitchen cost more, but not excessively, and the quality could not be compared.
I used an excellent local carpenter to fit my kitchen and he was impressed by the workmanship and the instructions which came with the units. He said it was so easy to fit in comparison with cheaper companies, and this saved me money in his time.
When I was ordering the kitchen I was worried that the lead-time was very long, but in fact I needed all of this time to have my new extension ready. In any case, I would have been happy to wait.
I love my new kitchen and would highly recommend DeVol to anyone looking to buy a new kitchen. The whole team was so helpful, professional and enthusiastic. Thank you DeVol!

1. november 2022
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Svar fra deVOL Kitchens

Hello Marion, thank you so much for taking the time to leave this review, we're so pleased that you are loving your kitchen. We're particularly happy that your fitter found your cupboards so easy to install, we always want every aspect of the process to be easy and smooth, and of course as economical as possible!

Vurdert til 5 av 5 stjerner

Brilliant team at Devol

Brilliant team at Devol. Seem to genuinely care about the end product suiting you. They don’t try to sell you stuff you don’t want. Pricing very transparent. Lovely people to deal with. Couldn’t be happier - absolutely love our kitchen and it wasn’t as expensive as many of their competitors.

4. mars 2023
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Thank you so much for this lovely review, we're so pleased that you enjoyed your experience and of course your kitchen too!

Vurdert til 5 av 5 stjerner

I purchased Devol’s Aged Brass Hanging…

I purchased Devol’s Aged Brass Hanging Rail. What can I say … I LOVE it! It’s added character & charm to our Kitchen, I hang mugs, jugs, herbs, hearts, a tea towel amongst other items. It’s forever evolving! Thank you Devol.

20. november 2022
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Svar fra deVOL Kitchens

We're so pleased to hear that you are loving your hanging rail, it really is such a handy piece for the kitchen and it sounds like you are styling it beautifully!

Vurdert til 5 av 5 stjerner

Purchased the Heirloom Gaselier light…

Purchased the Heirloom Gaselier light and it’s beautiful! Amazing customer service. 5 stars ✨

8. juni 2023
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Svar fra deVOL Kitchens

Thank you so much, Cat, we're so pleased that you're loving your Heirloom Gaselier Light, it's such a special fixture!

Vurdert til 1 av 5 stjerner

It's a real shame

It's a real shame. DeVol makes lovely products with great design. However, as the brand and business has grown I fear they have not been able to keep up the quality of delivery and service.

A kitchen bought in late 2021 was mis-measured, the wrong products were sent, some products didn't arrive. It took weeks to resolve and the service was utterly chaotic. For the money that it costs to buy a DeVol kitchen, one should expect a commensurate level of service. As clients providing our own installation via our builders it felt as though we were completely disregarded. One might suspect that Devol's high margin work lies in installation.

Fast forward to now and a simple worktop replacement (including installation). Mixed messaging throughout, between two different designers, confusion re scope and then, on the day before it was due to be fitted I chased to confirm the time the fitters would arrive. I received an email the following morning (the day it was booked to be installed) to let me know it had never, in fact, been booked in.

Arrogant and aloof attitude from the team and a service completely at odds with the product and price point.

Will never use them again.

**Subsequent to writing this review a member of the customer service team contacted me. For the first time there was an unfettered acknowledgement of the issues that had arisen, a commitment to a resolution and some compensation. The resolution was professional, helpful and friendly. It's a shame it seemingly took a Trustpilot review to illicit this, but I am grateful that things ended more positively nonetheless.

5. juni 2023
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Svar fra deVOL Kitchens

Hello Hayley,

We're sorry to hear you had some trouble but pleased our customer service team was able to help. We hope everything has been sorted now but do let us know if we can help with anything else.

Vurdert til 5 av 5 stjerner

We had a great experience with Devol

We had a great experience with Devol! Our designer Iain Chatburn was attentive, solution focused and professional. Iain listened to our brief and budget and created a beautiful design that we were very happy with! Thanks Iain!!

13. juni 2022
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Svar fra deVOL Kitchens

This is lovely, thank you so much. We'll make sure to pass on your kind words to Iain.

Vurdert til 5 av 5 stjerner

The deVol team is amazing and the kitchens they create are nothing short of perfection

I cannot say enough about how wonderful my experince has been working with deVol to create my beautiful kitchen! Everyone I spoke to, corresponded with via email, and met in person has been not only an incredible resource but an absolute delight. From my first meeting with Paul in the New York showroom to every call and email with Georgia I felt they truly were excited about taking the journey with me to create a beautiful and functional space for our family. I have some physical limitations that needed consideration when designing a space that would work for me and Georgia was nothing short of thoughtful and gracious in incorporating my needs and my vision into beautiful design. She was kind and patient and shared my enthusiasm for every little detail. When it came time to install the kitchen we felt the full support of Matt and his team to be sure the execution went smoothly and any bumps were immediately addressed as their team went above and beyond to be sure we got it right. I am so beyond thrilled with my kitchen and the experience I have had with deVol!! It has been so lovely and I recommend them completely!

22. mars 2022
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Svar fra deVOL Kitchens

Thank you so much for this wonderful review Katherine, we're so happy to hear you're thrilled with your new kitchen. We will be sure to pass on your lovely words to Paul, Georgia, Matt and the team.

Vurdert til 5 av 5 stjerner

Wonderful kitchen

I have been reading some reviews on Trustpilot and realised that we have never written a review about deVol. We bought a free standing Classic English kitchen from them, way back in 2008. I am sitting here looking at it now and love it as much today as the day we bought it. It is timeless, beautifully made & a joy to own.

13. desember 2021
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Wow, this was even before we had Cotes Mill. You should definitely come and visit if you get the chance, it's probably quite different to the showroom you remember if you came to see us at Jubilee Drive. Thank you so much Joanna, we're really happy you still love your kitchen 13 years on and hope you will for many more.

Vurdert til 5 av 5 stjerner

We couldn’t be happier with our DeVOL…

We couldn’t be happier with our DeVOL kitchen. I cannot say enough about the impeccable craftsmanship and everyone who worked on the install was marveling at the quality of the cabinets and hardware. It is my dream kitchen and working with the DeVOL team was a truly wonderful experience.

9. november 2021
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Thank you so much Sarah, we're so happy we could help you create your dream kitchen.

Vurdert til 5 av 5 stjerner

A real treat from start to finish

We loved every minute of our deVOL journey, from our initial design meeting in the Clerkenwell showroom to the final finished kitchen. The attention to detail is impeccable, the whole kitchen is beautifully crafted and we just adore spending time in it. Thank you deVOL.

13. oktober 2021
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Thank you so much Rachel, we're so pleased you love your new kitchen.

Vurdert til 5 av 5 stjerner

I love my Devol kitchen and really…

I love my Devol kitchen and really enjoyed working with the designer Tom and the whole team.

20. september 2021
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Svar fra deVOL Kitchens

Thank you for your lovely feedback Sophie, we're so pleased to hear you enjoyed working with Tom and will make sure to pass this on to him and the rest of the team.

Vurdert til 5 av 5 stjerner

Hyrneside’s deVOL Kitchen and Boot Room

We chose deVOL because we admire their classic design aesthetic, craftsmanship and impeccable styling - their kitchens and boot rooms are the ideal backdrop for historical treasures, so they were the perfect choice for our old farm byre restoration at Hyrneside. The simply gorgeous result is just what we imagined: the Pantry Blue cabinets, brass handles and taps, farmhouse sinks and tidy open shelves don’t overwhelm the space but instead allow the history of the building to come back to life. Loved the process too - simple and easy. Looking forward to working with deVOL on our next project!

13. september 2021
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Thank you so much Rachel, we can't wait to work with you again too.

Vurdert til 5 av 5 stjerner

A dream kitchen!

Having a DeVOL kitchen, for our luxury holiday let development, was always part of the plan as we have been big fans of their fabulous designs for some time. The superior quality of the kitchen is unquestionable but it is the stunning design that works so well with the open plan layout of our property. We were guided through the whole design process in a professional, friendly & relaxed manner, ensuring our unique requirements were met and, even though we carried out the installation ourselves, DeVOL were always available to answer any questions we had. The kitchen is practical, as well as beautiful, and is coping extremely well with the level of day to day usage it gets from our almost constant flow of guests.

8. september 2021
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Hello Kiki, thank you so much for your feedback. We're so pleased to hear you love your new kitchen and are really happy with the design. Our production team are always super happy to help, so it's brilliant to know this worked so well for you. We hope your guests enjoy this kitchen for years and years to come.

Vurdert til 5 av 5 stjerner

We love our English cabinets!!

We love our English cabinets!!! Our designer, Georgia was a pleasure to work with! We had some last minutes adjustments to our layout once the construction of our kitchen was underway - Georgia and the production team in the UK were able to quickly amend the plans. We truly had a wonderful experience with Devol and recommend them highly.

3. september 2021
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Thank you so much for your lovely review Tara. It's really great to hear Georgia and the production team were so fantastic, we'll be sure to pass this on to her and the team.

Vurdert til 5 av 5 stjerner

Phenomenal experience

Phenomenal experience.
Everyone at deVol is incredible at their individual job, so the end result is seamless perfection.
We chose the Seb Cox, which is exquisite, and the eco credentials are fantastic.
We hadn’t seen a deVol kitchen in person before ordering, and couldn’t visit the showroom due to lockdown restrictions.
When our cabinets and worktops arrived, we were so delighted.
The quality cannot be surpassed, and the look is even better than pictures!

1. september 2021
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We're so chuffed to hear how much you love your new kitchen and that it lived up to all your expectations when you couldn't come and see it in person. I'll make sure to pass your lovely words on to the whole team, thank you so much.

Vurdert til 5 av 5 stjerner

We are simply thrilled with our deVol…

We are simply thrilled with our deVol kitchen. After a long nightmare NYC apartment renovation this was the last, and as it turned out, best piece. I could write pages but will summarize with praise for the service, quality, and aesthetics. The level of service provided by the team is fantastic - from design to install and beyond. They work cohesively together and were always super responsive and helpful. Everything came on time and delivery was seamless. As for the quality of the cabinets themselves, our kitchen got more use during the pandemic than we ever imagined it would. It has held up beautifully. (One human error nick? Easily fixed with a couple drops of extra paint thoughtfully provided is now undetectable.) Finally, the aesthetics. Our kitchen space was a typical NYC nightmare: small (8’x13’) with numerous obstacles (pipes and walls that cannot be moved, etc.). But the final design is not just functional it’s genuinely a lovely place to be. You can feel the quality and the difference from typical kitchen manufacturers (The reaction when friends see it? ‘Oh, I wish we had done this’). Lastly, I love that while we did a bit more traditional Shaker look for our pre-war apartment, the cabinets will last and the look can be flexible down the road with tweaks to the paint color, hardware, even an additional cabinet, etc. if I choose. I’ll stop now (!) but end with this: this is my fourth kitchen and I wouldn’t hesitate to use deVol again.

1. september 2021
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Wow, this is so lovely to read, thank you Alison. It's still so exciting that we get to create kitchens for amazing homes in NYC from little old Loughborough and we're so thrilled to hear how great our team were and how much you love your new kitchen. Thanks again for choosing deVOL, we hope we can work with you again in the future.

Vurdert til 5 av 5 stjerner

Excellent Return on Investment

I chose to invest in a DeVol kitchen for an investment property which has turned into a buy-to-let. Its timeless appeal is a star attraction for tenants who love it and care for it as if it was their own. Working with DeVol was a highlight of the project for me.

1. september 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love our Sebastian Cox kitchen

Love our Sebastian Cox kitchen. From the design phase to the install the whole process was seamless and we are thrilled with our new kitchen. The quality and craftsmanship is beautiful.

28. august 2021
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Thank you so much Kai, we're so pleased you love your new kitchen. We're so proud of the craftsmanship that goes into this design and will make sure to pass on your kind words to the whole team.

Vurdert til 2 av 5 stjerner

Spent 30k+ on a Sebastian Cox kitchen…

Spent 30k+ on a Sebastian Cox kitchen and had a number of mistakes during the design phase, this resulted in appliances having to be sent back. Major issues with a large copper island top which blew away from the base and caused a large groove. Photos were sent but our project manager messed us around for weeks refusing to believe the photos. I refused to pay the balance and a copper worktop specialist was eventually allowed to come to site. Straight away agreed it was totally unsatisfactory, shame the project manager wouldn't believe us or visit. 6 months after installation the large pantry doors are bowing as well the dishwasher cupboard. Of course the natural wood movement excuse is covered in the disclaimer. I found it amazing that spending a significant amount of money that a designer did not once visits the site and you have to send drawings photos and measurements to them, very strange ! I thought you would get the full experience of designing it with Devol advising on the best way to use the room etc. The one time a guy came out he was just to check measurements which he did incorrectly which cause a lot of extra work. What you can’t fault was the fitters and the look of the kitchen it’s stunning. Would I do it again ? Not with the project manager we had.

13. mai 2021
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Svar fra deVOL Kitchens

Hello Lauren, thank you for your feedback. I believe you've spoken to our Customer Services Manager, Rhys, and I hope everything has been sorted now but do let us know if we can help with anything else.

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