Acabei de pagar 38 reais e não me deu a informação necessária, não deu nada do que eu pedi. Não consegui ver nada e nem enviam pra lugar nenhum, quero devolução do dinheiro ou vai me enviar o que pedi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Je n'ai pas eu la localisation du telephone demande, ce que j'ai compris c'est que ce site envoie un SMS au telephone et seulement si celui-ci est lu il localise le telephone. Abonnement initial d... Vis mer
Selskapet har svart
Na próbę spróbowałem zlokalizować swój telefon mając go obok siebie. Błąd lokalizacji wynosił ponad 300 km. Ponadto Detectico pobrało w tym samym czasie 2 x opłatę za subskrypcję. Ponieważ uznałem ż... Vis mer
Selskapet har svart
Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Detectico is a phone tracker that locates any phone via number or link—with consent. Also offers reverse lookup, personal info breach detection, all globally supported.
Kontaktopplysninger
1,8
Under middels
356 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I paid for the subscription to help…
I paid for the subscription to help locate my son's missing ph after a car accident. Took my money but went to another subscription site wanting me to pay more money. I just want to find my son's ph
12. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Customer,
We deeply empathize with your situation, and we are truly sorry for the distress this has caused you during such a critical time.
Please note that our service requires the recipient to interact with a link sent to their device for location tracking. If you encountered issues or were redirected to another service, it may not be directly related to us.
To assist you further, could you please provide the email address associated with your subscription? This will help us review your case and clarify any charges or services related to your account.
We are here to help and will do our best to address your concerns promptly.
I was meant to be deducted for a one…
I was meant to be deducted for a one time free trial and they deducted 23$from my account when I clearly did not pick that option and I did not even use the app after that day I contacted them they replied saying they cannot refund me fully but I can accept a 25%refund since December 19th till now they have not refunded me and I’m meant to be getting a full refund because I did not use the app and they just said they will give me 25%refund for what since December 19 I did not even use the app so how come I’m not getting a full refund please I need my money . Scam scam scam do not even try to use it
Imagine getting just 5$ out of 23$ then what is the usefulness of the refund and the person on my case is so rude and unprofessional saying I can only get 25% refund and that was the only option I was given so I just had to accept as at that time but finding out today that it is just 5% for what if yoy can review my account but I did not use the app for anything at all and I unsubscribed that day so how come I can’t get a full refund please I need my refund
19. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Ayomi,
Thank you for reaching out to us. We sincerely apologize for any inconvenience you’ve experienced.
To assist you further and locate your case in our system, could you please provide us with the email address associated with your account? This will help us review your case in detail and ensure we address your concerns promptly.
We look forward to your response so we can resolve this matter for you as soon as possible.
Professional Support and Quick Resolution
"I encountered an issue with the automatic subscription renewal, which resulted in a charge I didn’t intend to make. I contacted the support team and received excellent assistance from Freddie Nelson, who handled my case with professionalism and patience. A 70% refund was agreed upon, along with an additional offer as compensation. I’m very grateful for their prompt response and dedication to customer satisfaction. It was a positive experience, and I truly appreciate their efforts in resolving my issue."
9. januar 2025
Anmeldelse skrevet uten oppfordring
Absolute scam
Absolute scam, je denkt voor een klein bedrag informatie te krijgen maar wanneer dat betaalt is dien je een additioneel abonnement af te sluiten om verder te kunnen. Wat mij betref t oplichting omdat men dit niet van te vore meldt!!
29. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Beste Ron,
Het spijt ons om te horen over uw zorgen. De eerste betaling is voor een proefperiode en aanvullende services of abonnementen worden duidelijk beschreven tijdens het aanmeldingsproces. We streven naar transparantie en het spijt ons als dit op dat moment niet duidelijk voor u was.
Als u denkt dat er een misverstand of probleem is geweest, deel dan het e-mailadres dat aan uw account is gekoppeld. We zullen uw zaak graag beoordelen en u verder helpen.
We streven ernaar om alle zorgen op te lossen en al onze klanten te ondersteunen.
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Dear Ron,
We’re sorry to hear about your concerns. The initial payment is for a trial period, and additional services or subscriptions are clearly detailed during the sign-up process. We aim to ensure transparency, and we regret if this was not clear to you at the time.
If you believe there has been any misunderstanding or issue, please share the email address associated with your account, and we’ll be happy to review your case and assist further.
We are committed to resolving any concerns and providing support to all our customers.
Scam site
Scam site! I was charged for the first payment with 0.71£ to check a phone number only. After few hours I unsubcribed from site. Next day I was charged with 39.99£ straight away. I email them why they unsubsribed me, answer a robot emailer. I made again the steps from the email and again the same email comes up, like the first one. I rise up a ticket with my bank to charge back my money and if they will not comply I will block any future payments with this site. Avoid, avoid, avoid!
26. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Adrian,
We are sorry to hear about your experience. Please note that the initial payment of £0.71 was for a 24-hour trial period, as stated during the sign-up process. The subsequent charge of £39.99 was for the extra services you could add.
We encourage you to provide the email address associated with your account so we can review your case in detail and ensure all appropriate steps are taken. If you have already unsubscribed, no further charges will occur.
We are not a scam, and our team is here to assist you. Please contact us at your earliest convenience so we can resolve this matter promptly.
Best regards,
Scam! Avoid this company!
I was charged $49.80 when the amount that I confirmed to pay was only $0.79.
My friend lost her phone, so I tried to look for it on this website. Initially, it asked for $0.79 for something that was seemingly a 1-time purchase, so I decided to try it. Then it moved to another screen that showed some add-ons that would cost around $50, so I tried to back out of it that there weren't an option. I ended up not even using any service from it.
Fast forward to some time after the incident, I was charged for $49.8. After some digging I found out that the initial payment was for a 1-day trial, which was not made clear at the time of payment. I contacted the customer support trying to get a refund but was declined and could only either froze the subscription or get 1 more month for free, which is not even what I want. I have requested to return my koney back but they didnt accept the request :)
Recommend anyone reading this to avoid this product at all cost. You can see how bad it is from all the 1 star reviews. Ruined my entire day.
After 2hours of messaging they refunded me all the money but what about wasted time? 0 RECOMMENDATION
23. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Mariam,
Thank you for sharing your feedback. We deeply regret the inconvenience you experienced. Upon reviewing your case, we can confirm that the full refund of $49.80 has already been issued to your account.
If you have any further concerns or require additional assistance, please don’t hesitate to reach out to our customer support team, and we’ll be happy to help.
We appreciate your patience and understanding.
Absolutely no results, dishonest company
Absolutely no results. A waste of money.
Not trustworthy. Positive reviews are directly linked to the company.
I paid for a subscription for one year, starting December 21, 2024.
According to the invoice, the subscription end October 11, 2025, that's not a year.
25. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Arie,
Thank you for sharing your concerns. We’re sorry to hear that our service did not meet your expectations. Regarding the subscription period, please note that our annual plans typically account for 10 months of service at a discounted rate, as outlined in the terms during purchase.
If you have any questions or require further clarification, please provide the email address linked to your account so we can assist you in resolving this matter.
We appreciate your feedback and are committed to improving our services.
Condivido quando gua scritto dagli…
Condivido quando gua scritto dagli altri utenti sotto, in quanto pensavo anxhd io di provare il pessimo servizio pagando un euro, ma poi mi è arrivato un addebito non autorizzato si 57 euro. Li segnslwro alle autorità conpetenti.
Sono dei ladri e truffatori state attenti.
1 l'applicazione non funziona è una stupidaggine è fuffa
2 quando fate la sottoscrizione vi addebitano 1 euro e senza che voi lo richiediate in automatico entro 24 ore ti addebitano 57 euro
3- quando cerchi di disdire ti tirano fuori scuse dicendo che non trovano il tuo addebito e così continuano
SONO DEI LADRI TRUFFATORI
21. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Caro Antonio, grazie per la tua recensione!
Come possiamo vedere, il nostro Customer Care Manager ti ha già contattato con una soluzione al tuo problema.
Controlla la tua e-mail.
Grazie per la comprensione e la collaborazione.
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Dear Antonio, thank you for your review!
As we can see, our Customer Care Manager has already contacted you with a solution to your problem.
Please check your email.
Thank you for your understanding and cooperation.
Unbelievable… They asked for 1 euro
Unbelievable… They asked for 1 euro - I paid and then in order to continue they asked another 23…. and does not allow u to move on or skip it…. results = nothing
22. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Billy,
We appreciate your feedback and regret any confusion caused during your experience with our service. The initial €1 payment is for a trial period, and additional services are optional. Users are informed about the charges before proceeding, and no further charges are applied without confirmation.
If you believe there has been an issue or misunderstanding, please share the email address associated with your account so we can investigate and assist you further.
Thank you for giving us the opportunity to address your concerns.
On m'a déduit 60 euros pour le service…
On m'a déduit 60 euros pour le service auquel je n'ai jamais consentie. Des arnaqueurs. j étais obligé de bloquer ma carte afin qu'ils ne puissent pas aller sur mon compte chercher de l'argent.
14. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Chère Leonora,
Nous comprenons vos inquiétudes et nous excusons sincèrement pour la gêne occasionnée. Notre service fonctionne selon des conditions transparentes et les frais ne sont appliqués qu'une fois que les utilisateurs les ont acceptés lors du processus d'inscription.
Pour vous aider davantage, veuillez fournir l'adresse e-mail associée à votre compte afin que nous puissions examiner votre cas en profondeur. Notre objectif est de répondre rapidement à vos préoccupations et de clarifier les frais.
Merci de nous avoir contactés.
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Dear Leonora,
We understand your concerns and sincerely apologize for any inconvenience caused. Our service operates with transparent terms, and charges are only applied after users agree to them during the registration process.
To assist you further, please provide the email address associated with your account so we can investigate your case thoroughly. Our aim is to address your concerns promptly and provide clarity regarding the charges.
Thank you for reaching out to us.
Y’all are the absolute worst of scum I…
Y’all are the absolute worst of scum I only paid for the 1 day trial to locate a phone which at the end of it all couldn’t be found none of the methods of tracking provided on the app worked it’s an absolute to scam…I was deducted for MONTH SUBSCRIPTION…something I never even consented to …all I found was my account had been deducted…these people are scum
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Raji,
We’re sorry to hear about your experience and we understand your frustration. Our service is designed to help customers locate their devices, and the subscription terms are outlined during the registration process, including the trial and subsequent charges if the subscription is not canceled within the trial period.
To resolve this matter, please provide the email address associated with your account so we can investigate further and address your concerns. Our goal is to assist you and ensure transparency in our processes.
Thank you for bringing this to our attention.
Un disastro sono dei ladri!!!!
Un disastro sono dei ladri
Quando chiedi il loro servizio ti addebitano 1 euro e poi senza richiederlo ti trovi addebitato dopo meno di 24 ore 57euro nonostante tu chieda di cancellare addebito e abbonamento ladri!!!! Fate attenzione non usate questa applicazione
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Caro Marco,
Siamo spiacenti di apprendere della tua esperienza e comprendiamo la tua frustrazione. Tuttavia, vogliamo assicurarti che non siamo un'azienda fraudolenta. Tutti gli addebiti sulla nostra piattaforma sono trasparenti e dettagliati nei termini e nelle condizioni concordati durante la procedura di registrazione.
Se hai riscontrato problemi con il nostro servizio o con gli addebiti, ti chiediamo gentilmente di condividere l'indirizzo e-mail collegato al tuo account in modo che possiamo individuare la tua transazione e assisterti ulteriormente. Il nostro obiettivo è risolvere tempestivamente ed equamente qualsiasi problema tu abbia.
Apprezziamo il tuo feedback e ci impegniamo a migliorare i nostri servizi. Non esitare a contattarci direttamente per ricevere supporto.
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Dear Marco,
We are sorry to hear about your experience and understand your frustration. However, we want to assure you that we are not a fraudulent company. All charges on our platform are transparent and detailed in the terms and conditions agreed upon during the sign-up process.
If you encountered any issues with our service or charges, we kindly ask you to share the email address linked to your account so we can locate your transaction and assist you further. Our goal is to resolve any concerns you have promptly and fairly.
We value your feedback and are committed to improving our services. Please don’t hesitate to reach out to us directly for support.
Sono dei ladri e TRUFFATORI
Sono dei ladri e truffatori state attenti.
1 l'applicazione non funziona è una stupidaggine è fuffa
2 quando fate la sottoscrizione vi addebitano 1 euro e senza che voi lo richiediate in automatico entro 24 ore ti addebitano 57 euro
3- quando cerchi di disdire ti tirano fuori scuse dicendo che non trovano il tuo addebito e così continuano
SONO DEI LADRI TRUFFATORI
18. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Caro Marco,
Siamo spiacenti di apprendere della tua esperienza e comprendiamo la tua frustrazione. Tuttavia, vogliamo assicurarti che non siamo un'azienda fraudolenta. Tutti gli addebiti sulla nostra piattaforma sono trasparenti e dettagliati nei termini e nelle condizioni concordati durante la procedura di registrazione.
Se hai riscontrato problemi con il nostro servizio o con gli addebiti, ti chiediamo gentilmente di condividere l'indirizzo e-mail collegato al tuo account in modo che possiamo individuare la tua transazione e assisterti ulteriormente. Il nostro obiettivo è risolvere tempestivamente ed equamente qualsiasi problema tu abbia.
Apprezziamo il tuo feedback e ci impegniamo a migliorare i nostri servizi. Non esitare a contattarci direttamente per ricevere supporto.
-----
Dear Marco,
We are sorry to hear about your experience and understand your frustration. However, we want to assure you that we are not a fraudulent company. All charges on our platform are transparent and detailed in the terms and conditions agreed upon during the sign-up process.
If you encountered any issues with our service or charges, we kindly ask you to share the email address linked to your account so we can locate your transaction and assist you further. Our goal is to resolve any concerns you have promptly and fairly.
We value your feedback and are committed to improving our services. Please don’t hesitate to reach out to us directly for support.
This company is a scam.the withdrew…
This company is a scam.the withdrew money from card for trial and brainfield withdrew another money.I didn't get any result from what I wanted.please I need a refund.
I do not recommend any to use them.Stay away please.
Refund Refund .please refund.
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Kliff,
Thank you for reaching out to us. We understand your concerns and are here to assist. Based on your description, it seems there may have been charges from another service, such as Brainfield, which is unrelated to our platform.
Please provide us with the email address linked to your account so we can verify the charges and confirm any refunds already processed on our end. If the additional charges are from another service, we recommend contacting their customer support for assistance.
We appreciate your patience and will do our best to help resolve this matter.
Absolute SCAM stay away
Absolute SCAM stay away, paid 71p for a month, then they've took £39.50 out of my bank😡😡😡
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Matthew,
Thank you for reaching out and sharing your concerns. We assure you that all charges are intended to be fully transparent, and we are here to help resolve any misunderstandings. If you could provide the email address linked to your account, we would be glad to investigate your case and clarify any unexpected charges. Please reach out to our support team so we can assist further.
Estafa
Hola!! Me suscribí y me cobraron!! Nunca pude acceder a la cuenta!! Devuélvanme el dinero
15. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Estimada María:
Gracias por contactarnos. Lamentamos el inconveniente que ha experimentado. Indíquenos la dirección de correo electrónico que utilizó para suscribirse para que podamos localizar su cuenta y revisar los detalles de su suscripción. Una vez que tengamos esta información, haremos todo lo posible para ayudarle con su problema.
Agradecemos su paciencia y esperamos poder resolver este problema.
----
Dear Maria,
Thank you for reaching out. We're sorry to hear about the inconvenience you've experienced. Please provide us with the email address you used to subscribe so we can locate your account and review the details of your subscription. Once we have this information, we'll do our best to assist you with your concern.
We appreciate your patience and look forward to resolving this matter for you.
The whole things is a scam if you have…
The whole things is a scam if you have signed up for this the transfer funds out of your card there brainfield.pro will take $70 AUD and if you don't cancel it repeatedly it daily until you pay it never used this website and make sure to 1 star review bomb them so no one uses it and it fails as a company. To cancel login scroll down and cancel subscription after you do it should stop but be sure to report fraud if they charge you as their website forces you to pay extra so it is fraud and there terms and conditions don't cover these scammers! ALSO IMPORTANT IF YOU CAN'T FIND REVIEW ON A WEBSITE CLICK ON THEIT TERMS AND CONDITIONS UPON SIGNING UP AND PASTE IT INTO CHATGPT AND ASK IT TO REVIEW AND POINT OUT HIDDEN INFOMATION
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Will,
We assure you that we are not a scam, and we operate transparently within the terms and conditions clearly outlined on our website. Charges are only made based on the subscription plan chosen during the sign-up process. If you believe you were charged incorrectly or need assistance with cancellation, please contact our support team with the email address associated with your account, and we will gladly help resolve the issue.
We are committed to providing a fair and effective service and addressing any concerns promptly.
A Heartfelt Thank You to the Detecticko Team
I am truly grateful to the Detectico team, especially David Nill, not just for listening to my concerns but for genuinely empathizing and providing the best solution!
Wishing this amazing app and the fantastic team behind it all the success ahead!
11. desember 2024
Anmeldelse skrevet uten oppfordring
Absolute scam
Absolute scam. Thought I was paying 85 cents and had 32 swiss francs deducted from my account.
The app does not work. As said the number I was tracking was in Los Angeles where the person was in Switzerland a couple of hours before.
I unsubscribed immediately and demanded a refund
3. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Stephen, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
Absolute disgrace how this company can…
Absolute disgrace how this company can still be operating,I’m still waiting for my refund of $74 that was unauthorised & taken from my account,they will set up pages where you think your paying $1.19 or so only to find out they take $74 without your consent,absolute scam!
4. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Detectico
Dear Troy,
We apologize for the inconvenience this has caused you. We understand your concern regarding the unauthorized charge. To assist you further and process your refund, could you please provide the email address associated with your account? This will help us locate your transaction and resolve the issue as quickly as possible. Thank you for your cooperation.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.