Des Gosling Mobility Anmeldelser 

1 170
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Understood our needs exactly and gave us solutions on first call with a great price. Installation went perfectly. Very good customer service 👏 👌

Vurdert til 5 av 5 stjerner

WOW this company certainly go above and beyond. I have been dealing with a lovely lady over the phone named Tina. This lady should be justifiably proud of herself for her kind and friendly telephone m... Vis mer

Vurdert til 5 av 5 stjerner

We have been Motability customers for years, but never needed to consider a boot hoist until now. Our needs at this time are fairly unique and the wonderful team at Des Gosling have been so patient an... Vis mer

Vurdert til 5 av 5 stjerner

Prior to the fitting we visited Des Gosling for a demonstration. The hoist was ordered by our dealer and when our new car finally arrived a date for fitting was arranged. The fitter turned up on time... Vis mer

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr
  2. også i
  3. Bilutstyrsbutikk

Skrevet av virksomheten

Des Gosling Mobility Derby is a vehicle adaptations specialist, offering a huge range of products designed to help disabled and elderly persons to drive and access their vehicles. The range of adaptations available includes: Scooter Hoists, Swivel Seats, Hand Controls, Secondary Control Devices, and much more. We also have a remote site in Brackley enabling us to offer our same great service over a wider area.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

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4,8

Alle anmeldelser

(1 170)

19 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Good service

Good advice. Excellent, communicative staff. Puctual,tidy, informative engineer who was polite and respectful. I am a returning customer. Previous adaptations here in Dec 2015.

1. desember 2022
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service provided as usual fitting the hand controls and steering ball. We have had controls from here before and the first class standard has been maintained.

30. november 2022
Vurdert til 5 av 5 stjerner

Quick service

Dropped car off for alteration to be done the following day but they found the time to sort it there and then

10. november 2022
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Svar fra Des Gosling Mobility

Thank you for the review, and we are glad to hear you had a good experience when coming down to see us. Look forward to seeing you again in the future.
Des Gosling Mobility Ltd

Vurdert til 5 av 5 stjerner

Excellent quality fitting of my left…

Excellent quality fitting of my left foot accelerator for my Mercedes c250d - brilliant specification that in no way distracts from the vehicles prestigious appearance - super communication- & easy fitting on my driveway- quick & efficient- very comfortable driving superb

18. november 2022
Vurdert til 4 av 5 stjerner

Polaris

Job done fast and work well.

10. november 2022
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Svar fra Des Gosling Mobility

Thank you for taking the time to leave us a review, we are very glad to hear you were satisfied with the quality and speed of work!
Des Gosling Mobility Ltd

Vurdert til 5 av 5 stjerner

The most helpful and obliging company

The most helpful and obliging company, always return calls … can’t recommend enough & the work is excellent … really do have an understanding of peoples needs
Alison

4. november 2022
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Svar fra Des Gosling Mobility

Hi Alison,
Thank you very much for taking the time to leave a review and for the kind words, we really do try to communicate quickly with every customer so it is good to hear that it is paying off! Will pass on the message to the whole team here!
Kind Regards,
Des Gosling Mobility Ltd

Vurdert til 5 av 5 stjerner

Excellent information provided

No matter who I spoke to, the staff were all polite and helpful. They were also very knowledgeable about the products and services that they provide, which may sound strange but it's amazing how many companies that have staff who don't know or understand the product or information they are providing to a potential customer.

24. oktober 2022
Vurdert til 5 av 5 stjerner

Well the Scooter was not as I asked it…

Well the Scooter was not as I asked it to be fitted but got in touch with office they contracted the fitter he was not far away so came back to show room and refined it all good been with DG for some years now no problems with the company.

28. oktober 2022
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Svar fra Des Gosling Mobility

Thank you for taking the time to leave a review. Please accept our apologies again for this initial slip-up, but glad that it is all working well for you now. We can't promise that we will be perfect on every occasion, but we certainly can promise that we will do all we can to rectify something when necessary! Look forward to seeing you again in future.
Kind Regards,
Des Gosling Mobility Ltd

Vurdert til 1 av 5 stjerner

Sounds like a bag of spanners

Lifting/lowering motor assembly has a heavy grinding sound in use(manufacturing fault but was acceptable to the installers)Scooter does not clear the bumper(jib arm fitted too short). Wires showing on electrical connectors,no heat shrunk shrouding.Strap to secure the scooter was anchored off the rear headrest,not the actual isofix cargo tie down points.

25. oktober 2022
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Svar fra Des Gosling Mobility

We are very sorry to hear that you are dissatisfied with the hoist and service received. I understand that we have been out since the initial installation to rectify the issues mentioned.
The grinding sound was a manufacturing fault we have not seen before and unfortunately was missed by our first technician. We have reported this to the manufacturer and made all our technicians aware to look out for this issue in future.
The wiring has been checked over and is safe and as specified by the manufacturer. Shorting is not an issue we have seen on any of these hoists, but whilst they are designed to cope with expected operating conditions they are not rated as waterproof.
A strap was supplied with the hoist in addition to the scooter restraint system. The strap does not take much load as it is only in place to minimise movement of the scooter within the boot, and the restraint system should be used to secure the vehicle in case of a crash. We apologise if this was not fully explained to you at the point of fitting.
We will of course be happy to make any further adjustments that are required, and again please accept our apologies if we did not meet the high level of service we aim for on this occasion.
Regards,
Des Gosling Mobility Ltd

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