One phone call to reserve cruise and then perfect planning from Claire. No stress for us, we know everything will be done to perfection. We tell everyone we meet about Deluxe Cruises, encouraging... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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As usual De Luxe Travel provide the best possible service any travel Co could provide. All the staff there are superb and helpful. They are led by Lesley who is brilliant at making clients feel imp... Vis mer
We really enjoyed our cruise Seabourn are excellent good food excellent service and staff. We had no complaints at all first class Looking forward to another cruise Thanks for your friendly and gr... Vis mer
We have been using Deluxe for 10 years and that in itself should say a lot! Great service, fast and efficient with written confirmation landing in inbox quickly. Price invariably better than most and... Vis mer
Informasjon om virksomheten
Om Deluxe Cruises
Skrevet av virksomheten
Deluxe Cruises is a specialist travel company passionate about luxury and niche cruises. With over 30 years in the luxury cruise business, Deluxe Cruises is one of the leading luxury cruise agents. Working with major Luxury Cruise brands, including Regent Seven Seas Cruises, Seabourn Cruise Line and Silversea, we offer a unique, personalised service. Contact Deluxe Cruises today to speak to one of our knowledgeable cruise concierge team on 01202 767926
Visit our website Contact UsKontaktopplysninger
14 Seamoor Lane, BH4 9AU, Bournemouth, Storbritannia
- 01202767926
- concierge@deluxecruises.co.uk
- www.deluxecruises.co.uk
4,8
Enestående
175 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So disappointed with the response from Deluxe Cruises Manager
So disappointed with the response from the manager, who advised they wouldn't be providing me with a quote, due to me not booking all the cruises I enquired about. All the stranger given we've booked a number of cruises through this company. The very nature of how cruise companies price cruises doesn't make it transparent as to what the final price will be and what will be included in that price, hence why you need to obtain a quote.
Never mind, there are lots of companies out there that will happily provide me with a quote and recognise its an enquiry that may lead to business.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Deluxe Cruises
I am very sorry to hear that you are not happy with the fact that we could not give you Quotations for the six cruises you held options for whilst on board. As I explained to you, we are a small business and cannot provide the in-depth and time consuming Quotations we give for multiple options. In the past, we have given you 19 Quotations and you booked 9 of them. This is a further six, plus an additional one you subsequently requested. As you know, we do not just send a quick email with a price for the cruise, but we create a personalised Quotation including information about passports / visas / health / detailed flight & hotel info (if available), what is and is not included in your cruise fare - all of this takes a lot of time. We do not want you to book something and get a nasty surprise afterwards. It is good that you have found an agency who are to your liking. We all wish you happy cruising in the future.
Lesley (Business Owner)
Always a pleasure to deal with ,very…
Always a pleasure to deal with ,very knowledgeable ,personable and friendly with very competitive pricing
29. januar 2026
perfect service!
1. februar 2026
Personal service and several good…
Personal service and several good crusie suggestions
30. januar 2026
Deluxe are an excellent company to deal…
Deluxe are an excellent company to deal with. Professional, helpful and patient.
10. februar 2025
Great people!
5. januar 2026
Easy and professional
An easy and professional form to deal with for cruises with the luxury lines.
3. januar 2026
The help we received on board
The help we received on board, helping me with my partner being disabled.The attention to detail by all the team, making our cruise so enjoyable.Deluxe cruise's go out of their way to make sure everything is taken care of.
8. november 2025
Everything was great
Everything was great. Much appreciated.
16. januar 2026
Anmeldelse skrevet uten oppfordring
Above and Beyond
I had the privilege of making the first ever Trustpilot review of Deluxe Cruises way back in March 2022 and it is great to see a further glowing 163 reviews on Trustpilot since then.
I have used Deluxe Cruises on a regular basis for many, many years and both their pricing and service has been exemplary on every occasion. The team at Deluxe Cruises and in particular Claire Jeyes have recently gone “above and beyond” in sorting out a cancellation and re-booking of a cruise with Seabourn following my wife’s illness. Seabourn’s terms and conditions relating to changing my booking were labyrinthine to say the least and I could not have done it without Claire’s help and assistance. Pleased to be number 164 on the list of Trustpilot reviews---long may our relationship with Deluxe Cruises and their wonderful team of lovely ladies continue.
11. desember 2025
Anmeldelse skrevet uten oppfordring
NW Passage
It was a great exploration of an area that very few people get the opportunity to visit. Wonderfully presented by Hurtigruten, with excellent service and expert knowledge of all aspects of the Arctic.
Deluxe Cruises, our agent, managed everything and kept us fully informed every step of the way.
16. august 2025
Great service from a brilliant team
15. august 2025
Brilliant small professional team..that…
Brilliant small professional team..that are always a pleasure to deal with. Have used Deluxe Cruises for all our cruises for more than 10 years.
Highly recommended.
25. september 2025
No-one does it better!
We have been booking our cruises through Deluxe for many, many years. They are responsive, efficient and endlessly helpful. We highly recommend them.
3. september 2025
We had a wonderful cruise!
We had a wonderful cruise!
Wonderful entertainment team
Restaurants are superb
Loved every minute
20. august 2025
Great service with everything going…
Great service with everything going smoothly. No complaints at all and help when we needed it
21. august 2025
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