Rachel Honoway - Elite Leader
I worked with Rachel Honoway for several years at a previous employer and I could rave about her for hours, but I'll try to keep this short and sweet.
Rachel was a leader in the company and I was a measly Customer Service Manager of 7 agents when I had the opportunity to work directly with her. Not only was she kind and easy to talk to about difficulties and issues we ran across as a team, but she was incredible at getting me to come up with the ideas on my own and to champion the resolutions of our issues.
After working with her for some time, she and other leaders agreed to give me the opportunity to become a senior manager and have responsibility for over 50 agents/reps on the phones, along with team leads. When I say she agreed to this, I mean to say she led this entire decision with confidence that I could do the job and make the company proud. The amount of confidence and trust we had within each other made for a perfect working relationship. Rachel not only fought for me behind the scenes but she helped me to realize my potential. Without being overbearing in any sense of the word, she'd help me figure things out on my own and allow me to take the steps from start to finish and give helpful tips along the way.
I say this with every fiber in my being... I would not be the woman I am today without Rachel. Without her guidance as not only a leader, but a woman in leadership and a friend. She was a wonderful person to work with and anyone who has the opportunity to do so, should say yes immediately.

Svar fra Delta Catalyst Lab







