DCL Insurance Anmeldelser 

I have had good experience and I have renewed again my insurance with DCL and I am very very very happy with Danielle wakening and she helped me get the good price and made it easy for me.

Yohann Ashworth
​​​​He was great when I called DCL for my renewal. It took only 5 minutes to sort out my renewal. He even offered some dicousnt which was much appreciated. Thanks

Service was straight forward yasmin was very polite and clear.This is why i decided to renew with you guys again thanks again.

Best insurance compnay for private hire driver best price best customer service

Person that talk to me was friendly and supportive on my insurance status. It was an honour to still be my insurance company as they guided me each steps on how to change my car and what was the cheapest price.

Excellent service

It’s really good Insurance and there’s a girl her name is Daniela. She’s a really good she’s really patient. She explained a good way. She’s really good girl thank you Daniela.

Always helpful and able to answer any questions. 5th year with them now.

Matthew santos was great to speak to and dealt with my matter with utmost professionalism

I have a problem with my insurance company called DCL last year my car was stripped off the front bumper and the two lights are stolen and I reported to my insurance and it took them to finished over four months at that time and I lost my earnings and I’m struggling to pay for my bills as well .
The second time was happened to my car as well they stripped as of what they done a year ago this time they took front bumper, bonnet and the two front lights and they broke down to the driver side mirror as well so when I claim through my insurance they haven’t done any thing to fix my car it took them a while to get the parts and at this time I’m struggling with my expenses and I’m behind to cover for my bills as well, And I spoke with them so many times with the customer service representatives but they are not helpful and they don’t care, so still I’m out of work and they don’t know how long to get done the car . And I don’t think they have a communication between them one. And specially if you are a Taxi driver every thing is to hard to cover your expenses. I hope everyone they can see my problems with DCL and I hope everyone can understand it this situations from my experience.

Very helpful and professional thanks Yasmin

Am happy with customer service team for her assistant.

Good service,
Thank you YOHANN

Great service
Quick
Great conversation

Very good service

This is my second year with DCL always go above and beyond to get me a cheap quote and yohan is very professional and helpful.

Great insurance company 👌 good people best customer service easy to understand best price ever lovest price so far in the market recommended for friends and family ring them before you ring anyone else 😉

I am happy for the service I have received from Yohann regarding my renewel insurance.

Very helpfull

I was insured with DCL back in 2024. Someone hit and run with my Taxi car and I managed to chase the driver and confronted him that he just hit and run my Taxi. I took photos of the car/number plate involved and told DCL insurance company with photo proof. The DCL then contacted their appointed Law firm to deal with the case. The case run for about 1 and half years and the final decision made by the Law firm was that the evidence I provided was insufficient and therefore I was held responsible of the incident and I ended up losing my £500 excess. How did they figured this out ?. I was the one who was affected by this incident and I ended up paying the penalty. Why ?. Don't trust this company. The company has treated me very unfairly and I have lost the trust in this company forever.