Datakits Anmeldelser 

Hi, i have had a similar problem with Datakits. I ordered and paid for a Jabra BT250V bluetooth headset on 6th June 2009 and sent email after email with no reply. I got a reply saying we will send you a new item out after tracing the tracking number from the first item which they di not disclose to me. I am sendin email after email with no reply. They must have blocked my email address now as i'm not even recieving the automated email. It's now the 10th July and still no item recieved or email to explain why. I also entered a code for free shipping which which was taken off the price on the site but was charged to my credit card. I'm am wondering if to contact the police and report it as theft now as i am getting no replies to my emails.

Should be able to give zero stars. Took money immediately (more than they should), sent e-mail saying it had been despatched (some chance!), nothing arrived. No response to any form of communication. Why are they allowed to carry on without being prosecuted?

I have a very upset daughter who ordered an MP3 player from this company. We used my debit card to pay. The item turned up really fast, but was very poor quality and faulty. A return and refund was agreed by email (yes, they did respond). We returned the item and received an email saying 'refunded'. When I checked my bank account there was no refund and in fact, the original payment they had taken was £6 more than stated on the invoice.

My complaints emails were initially replied to but I have now been ignored for over a week.

Not expecting to see my £52 any time soon.

I too wish I had read the reviews first as I would never have touched this company...

I had the same "paypal payment pending" experience as another user. A month has gone by now and my e-mails to Datakits are met only with automated responses.
I (like the other reviewer) was told that my item was posted, but of course it never was.
Grrrr.

Ordered 2 hard drives only received 1 - tel line is answer machine and the email is an automated response... i 'm taking legal action against the company-note how they dont even list a proper address just a po box number

HAVE NOTHING TO DO WITH DATAKITS.

READ THE REVIEWS ON THIS WEB SITE AND LOOK ELSEWHERE.

We recently purchased an FM Transmitter from Datakits.

When it arrived we found it to be of very poor sound quality and was totally unuseable.

We called Datakits on 0870 4111114 to ask how to return the product and get a refund. We left our details including order number and contatct phone number, together with details of the prolem on their answerphone. That was three weeks ago, todate we have not had any response.

We then looked up reviews on the web and found our experience was one that many people shared. We noow realise we will never get a reply. This is apparently standard practice for this company.How I wish I had seen this web site and all the reviews before wasting £27.

Ordered a Klipsch I groove. Item was dispatched quickly however it was in a torn box and the item had clearly been used and was substandard.
Returned the item and cannot raise any response by email, letter or phone. Still waiting 3 weeks later for a replacement or refund.
To add insult to injury I have been overcharged by £7 against the invoiced price
Have now passed to trading standards and Barclaycard to resolve
AVOID DATAKITS AT ALL COSTS
Just wish I had thought to check a review site like this before buying!!

Waited 5 weeks for item by which time I sourced elsewhere. Tried to cancel, no replies to any form of contact. Now cannot return unwanted item.

ordered an fm transmitter for my ipod 2 weeks ago. still have not recieved it. have e-mailed them phoned them but still nothing they do not answer e-mails or phone calls. not a very happy customer at all. please avoid.

I ordered some replacements covers for my mobile phone. Ordered the items on the 23rd April still not received 2 weeks later. I have sent them numerous emails, there is an auto response message but they don't reply in person. The annoying thing the money has been taken from my bank account but on their website it says Paypal payment pending.
I've opened a Paypal dispute so hopefully I can get my money back.

This site is a total scam.

After placing my order, the status on their site stayed at "paypal payment pending" for several days. After NUMEROUS emails to them providing transaction details and assurances in automated return emails that I'd receive a reply within 24 hours, I received no reply whatsoever. I had no alternative but to raise a dispute with PayPal. Miraculously, less than 2 hours later, they managed to send an apologetic response and stated my order was being despatched. My order had then somehow allegedly been "despatched by recorded delivery" that day. As they claim they hadn't actually realised that they'd had the payment for over a week (payment was made immediately when the order was placed) until around 9pm, I leave the reader to draw their own conclusions about whether or not the order really could have been despatched at that time of night. Anyway, 5 days later, it still hasn't arrived albeit there has been a holiday weekend. However I am not holding my breath. I do know that in my experience, I WOULD normally have received an item posted by that method on that day (or even the next) by now. I am not sure if they are simply incompetent or it is something more sinister. Either way I will never use these again. The only positive I can take from this experience is that I will ALWAYS look for reviews like this before placing orders with unknown sellers in future.

i ordered cable from datakits and was told it would be dispatched within 2 days. nothing received After 2 weeks. contacted them and still no reply either to email or phone. eventually got an email saying they would check with carrier ( royal mail or parcel force). Nothing further heard. They seemed quick enough to take my money. I have now instigated a claim through Paypal although it seems they dont want to reply to them either. I would never order from them again

31 days ago order placed, following day money transfered, day after goods allegedly dispatched.
No response to 'phone call, e-mails. A registered letter only elected gibberish. No further replies to any of my e-mails.
Today after cancelling order, Consumer Direct and Trading Standards informed.

Have not received my order from the 11th March. According to their website it was awaiting shipping on the 16th. Still nothing. Not even a reply to my emails, other than an automated response. Have filed a dispute with PayPal.

Never deal with this website! This website charge money without sending the goods. And there is NO customer service at all.

I ordered a laptop backpack a month ago from DATAKITS. The next day they charged my credit card and sent an email to me saying the bag was dispatched. 2 weeks later the bag still did no show up. During the following 10 days I attempted 6 times trying to contact them by emails/phone, I tried every email address I could find on their website. NOBODY RESPONDED TO ANY EMAIL/VOICE MESSAGE.NOBODY PICKED UP ANY PHONE CALL. In the end I decided to dispute money back and sent a final email to them, stating that I will report to trade standards and police. Guess what, somebody REPLIED that email and 10 days later, the bag finally turned up.

It has been exactly 48 days since I ordered the stuff. Although money has been taken from my credit card the good never arrived I sent several email's but no reply. in conclusion I have say that Datakits is a con company engaged in DAY LIGHT ROBBERY

wish id looked here before,ordered 2 weeks ago,only automated response,goin to check bank to see if theyve taken payment.not hopeful of seeing money or order.bummer

Wrong goods supplied and returned. Since returning I have had no no credit, no response to emails or voicemails. They owe me money!
Stay away!!

Company doesn't have a contact number. They never reply to emails and I'm still waiting for my product, for which I've paid for!! Stay well away from this rip-off company. It's a scam!

Datakits.co.uk never sent my phone spare parts payed with PayPal. They answered none of my multiple mails. I raised a complaint at PayPal. What else can I do ? Moreover, I'm French and it's difficult for me to know who I can ask for help.
Thank you for reading me