I rang Danbro a week before I was paid to ask again if my hourly rate was the same as the email sent to me by the agency - This email did not state an umbrella rate at all, I was assured that my hou... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had a call with Amy today from Danbro. I found her to be extremely informative, explained the process in layman’s terms which is a breath of fresh air. Answered all my questions but was also super fr... Vis mer
Selskapet har svart
Danbro have been easy to work with and have been helpful every step of the way. Their costs are some of the best, added to the quality of service make them a fist choice consideration.
Selskapet har svart
An easy experience setting up contract with them. Easy process, friendly staff, I look forward to a newly built relationship with them across my contractual requirements. Many thanks
Selskapet har svart
Informasjon om virksomheten
Om Danbro Umbrella
Skrevet av virksomheten
Why Choose Danbro Umbrella?
Skrevet av virksomheten
Simple Pricing.
Competitive Margin.
No Hidden Fees.
Kontaktopplysninger
Jubilee House, East Beach, FY8 5FT, Lytham, Storbritannia
- 01253 600 140
- enquiries@danbro.co.uk
- www.danbro.co.uk
Register for Danbro Umbrella
4,4
Enestående
996 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The service was fast and easy to use
The service was fast and easy to use. The team was kind and I would definitely recommend it to anyone.
9. april 2026
Svar fra Danbro Umbrella
Hi Lynn,
Thank you for the review. We're glad you had a good experience with us, and appreciate your recommendation! If there is anyone you know who could benefit from our service, be sure to take advantage of our refer a friend scheme!
Kind Regards,
Charlie @ Danbro
Very helpful staff and my onboarding…
Very helpful staff and my onboarding was dealt with very quickly.
10. april 2026
Svar fra Danbro Umbrella
Hi John,
Many thanks for the review, we're glad to hear we were able to assist with your onboarding.
Kind Regards,
Charlie @ Danbro
All went smoothly
10. april 2026
Svar fra Danbro Umbrella
Thank you for the review, Edward.
We're glad your registration went smoothly!
Kind Regards,
Charlie @ Danbro
Really easy process and friendly…
Really easy process and friendly knowledgeable operator thank you - sorry didn’t catch her name
10. april 2026
Svar fra Danbro Umbrella
Hi Helen,
Thank you for leaving us a review. I believe you were dealing with Amanda - I'll pass your kind words on to her!
Kind Regards,
Charlie @ Danbro
A friendly concise experience. I was worried about transferring to a…
I was worried about transferring to a new Umbrella company. A solid reply (Billie) with clear and concise instructions. Quick responses.Specific to my query and a friendly email. Billie has dealt with my enquiries with a professional approach that enabled to conclude my query. thank yo u.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Danbro Umbrella
Hi there,
Thank you for your review. We're delighted to hear that Billie was able to resolve your queries!
Kind Regards,
Charlie @ Danbro Umbrella
Quick and efficient
8. april 2026
Svar fra Danbro Umbrella
HI Nicola,
Thank you for the review, we're glad to hear it!
Kind Regards,
Charlie @ Danbro
Service is Easy to use and consultants…
Service is Easy to use and consultants are very professional and knowledgeable
8. april 2026
Svar fra Danbro Umbrella
Hi Akin,
Many thanks for the review, we're glad we've been able to assist and you've found our service stress-free.
Kind Regards,
Charlie @ Danbro
Great experience and great team work.
7. april 2026
Svar fra Danbro Umbrella
Hi Okechukwu,
Thank you for your review, we're glad to hear you've had a great experience!
Kind Regards,
Charlie @ Danbro
Straightforward - good service - good digital
Simple, great people, very secure with good digital and App.
1. april 2026
Svar fra Danbro Umbrella
Hi David,
Thank you for the review. We're glad to hear that you've found our digital systems and processes easy to use, and that our customer service has been to your expectation.
Kind Regards,
Charlie @ Danbro
Svar fra Danbro Umbrella
Hi Anthony,
Thank you for the review, glad we were able to be of assistance!
Kind Regards,
Charlie @ Danbro
Svar fra Danbro Umbrella
Hi Hazlin,
Many thanks for your review.
We're delighted to hear you found our processes straightforward!
Kind Regards,
Charlie @ Danbro
Fantastic Customer Service Team
From the start the team at Danbro provided one of the best support and customer service.
Emails replied to very quickly, going into details about the best way to manage my take home pay and making alterations to accommodate my needs.
I honestly thought a big company like Danbro would have a very slow and impersonal service, I was wrong, response times were like working with a small family run business, quick and the team always spoke to you like they see you everyday.
I have one gripe and that's the use of the apprenticeship levy, which according to the government should be accessible to employees at any time, Danbro put blocks on this even though legally as an employee regardless of the term of contract you should be able to have access to, as you're paying for it...but this doesn't have anything to do with the team but how the company operates.
Overall the team are 5*
Company 3/4* due to the inability to use the apprenticeship levy.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Danbro Umbrella
Hi Aiden,
Many thanks for your review.
We're so happy that you've had such positive experiences with our customer service. While we've grown in size over the years, we have remained a family owned business, and our values of integrity, trust, and personal service have remained. We're delighted to hear that this has been reflected in the experience you've had with us.
I understand your frustrations regarding the apprenticeship levy, however please be assured that this is standard practice for any umbrella company. This is because, as an employment cost, the deduction to pay for the levy is taken from your contracted/assignment rate, rather than your gross pay.
I hope this helps, and we look forward to continuing to work with you.
Kind Regards,
Charlie @ Danbro
Been using Danbro for a number of contracts.
Been using Danbro for a number of repeat contracts as my Umbrella employer through an Agency. Always found staff helpful and any issues quickly resolved.
27. mars 2026
Svar fra Danbro Umbrella
Hi Rosemary,
Many thanks for leaving us a review. We're delighted to hear you've had positive experiences with us across all of your contracts!
Kind Regards,
Charlie @ Danbro
I'm writing this because I have been…
I'm writing this because I have been given an update on how Danbro supports agencies.
I have a better understanding of the process but it has made question about using agencies again.
Overall I have spoken to a helpful person from Danbro ( Sophie) who has been totally understanding and very helpful.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Danbro Umbrella
Hi Lynton,
Thank you for your updated review.
We're glad to hear we have been able to address your concerns regarding deductions.
We completely understand that your take-home pay may be more different from your contracted rate than you expected, however please be assured that we will never deduct more than is necessary/required by HMRC.
We hope that during your time with us, we can provide added value to your contracting career through our benefits and service.
To make the most out of Danbro Umbrella, please do take a look at Danbro Rewards. This is our rewards scheme, which allows you to save at hundreds of retailers, restaurants and travel firms. You will become eligible for this after your first payment. We also provide your insurance cover, and enter our contractors into our Holiday Giveaway prize draw every two months.
We look forward to working with you, and encourage you to reach out if you have any questions. We're here to ensure you get the best possible service for this contract.
Kind Regards,
Charlie @ Danbro
Been forced to switch umbrellas
Been forced to switch umbrellas, so chose Danbro. Took 5 attempts to get through on the phone as it kept ringing off whilst in a queue. Then the guy said I’d need to pay the salary sacrifice into my pension myself rather than it be automatic. All umbrellas would do that he said. Not happy I tried Pay Stream instead and they said it would not work like that. Guess what? I went with PayStream!
26. mars 2026
Really good communication and…
Really good communication and documentation was easy to complete.
26. mars 2026
Svar fra Danbro Umbrella
Hi Carl,
Many thanks for your review, we're glad our registration process was straightforward!
Kind Regards,
Charlie @ Danbro
Svar fra Danbro Umbrella
Thank you for taking the time to leave a review.
We’re sorry to hear how you feel about your recent experience with Danbro.
To assist us in our enquiries into this matter, we kindly request that you share some additional information, including your email address and any client reference number/s, with our Central Quality Team at your earliest convenience.
You can share this with us by emailing qualityanddevelopment@danbro.co.uk.
All personal information is handled securely and confidentially - for more information, please see the Privacy Policy available on our website.
Kind Regards,
Your Team at Danbro
Svar fra Danbro Umbrella
Hi John,
Many thanks for your review!
Kind Regards,
Charlie @ Danbro
Svar fra Danbro Umbrella
Hi Emma,
Thank you for your review, we're glad we were able to make your switchover so easy!
Kind Regards,
Charlie @ Danbro
Professional knowledgeable staff
Wayne called at my preferred time.
Whole process was quick , efficient and professional.
My situation was not straight forward and time pressured but Wayne made the whole experience’effortless’. Subsequent checks and forms easy to access and complete .
17. mars 2026
Svar fra Danbro Umbrella
Thank you for leaving us a review, Belinda.
We're glad to hear Wayne and his team made your registration process simple and straightforward. We're delighted to have you onboard!
Kind Regards,
Charlie @ Danbro
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.