Spoke to Stephen on the phone about a Trek Hybrid i saw on their website, went down to check it out and other bikes..super helpful, let me try multiple bikes..unfort they lacked stock so i couldnt ord... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I trust the team at CyclesUK to give me their best in product knowledge and their bicycle workshop servicing is second to none. Whether it’s building bikes or hand making wheels, I can’t fault the... Vis mer
Ordered a Castelli cap at the beginning of June. Already, dispatch date was going to be for the end of June, so incredibly slow already but not a problem, I wasn't in a rush. Still didnt arrive anywhe... Vis mer
Cycles Uk Canterbury: Bought a new bike from Cycles UK Canterbury and the service was excellent from order to collection. Really helpful sales support from Adam, and a great setup and handover fr... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We have 7 bike shops covering Essex, Kent, London and Watford stocking Mountain Bikes, BMX, Childrens Bikes, Hybrids, Gravel and Road Bikes from the likes of Specialized, BMC Orbea, Ridley, Cannondale, Whyte, Riēse and Muller, GT, and Raleigh. We have a great range of deals and exclusive offers online with Free Shipping to the mainland UK on all orders over £20.00. All bikes are built and setup prior to despatch. We call this 'Built, boxed and ready to ride in minutes'. Just put on the pedals, turn the handle bars and you are ready to go.
Kontaktopplysninger
Storbritannia
- 01268 745556
- info@cyclesuk.com
- www.cyclesuk.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 42 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent
The whole experience was excellent. Delivered quickly and item was as described. Thank you.
Appaling customer service in Canterbury branch
Appaling customer service.
Good products but don't trust the timelines...
The products were great when they eventually arrived - but it is important to note that the company does not appear to hold the stock so cannot deliver to the times they suggest on their site.
I was contacted after the proposed delivery date to be informed that they had not been able to get some of the items - and so missed being able to give them as presents.
Above and beyond
Cycles UK went above and beyond to get a bike to us on time. It was for a gift, and they made it easy and painless to get the right bike in the right size, colour, spec etc delivered in time. Would highly recommend.
Quick delivery of items
Incredible service across the board
Incredible service across the board. I ordered a bike late in the week and selected Saturday delivery, expecting it to be the following week given the short notice. But they got the bike to me the next day. The pedals I ordered had just gone out of stock and they gave me a free pair and then sent the ones I ordered a few days later. They called me throughout the process, emailed, was delivered on time, nice and early on Saturday morning so I could unpack the bike, there is only very basic set up to do, and then test it out. Great service, and really pleased with the bike.
I had an issue with a high street bike shop recently ( not the first time) and this was a million times better. No stress, worry, or problems. I can’t recommend Cycles UK enough.
The items were fine, but
The items were fine, just what I wanted, but the description was ambiguous and when I phoned for clarification the staff could not tell me more than what was on the website.
The correct spare part
The correct spare part! Pretty simple really. Delivered in good time.
Great product at a great price
Great product at a great price. Excellent service and very speedy delivery, including response to my pre-purchase questions when Cycles UK provided the info I needed to make the decision to buy.
Lovely bike but.....
Lovely bike, quick delivery, just a shame I've got to pay for someone to re do my gears as it's not setup right and I can't use it until that's done.
Got my my bike rolling again quickly
Prompt delivery,well packed,comprtive price,received what I ordered.
My tyre arrived promptly
My tyre arrived promptly. It was a fair price and was well packaged.
I visited the shop in Maidstone
I visited the shop in Maidstone, Kent for help with the Cycle2Work scheme.
The staff member who helped me - Adam - was exceptional at his job. Extremely knowledgeable, explained everything and all my options, and made me feel comfortable throughout the experience.
I'd definitely go back and feel secure knowing that both Adam & the team know what they are doing!
Exactly right fitments when needed
Exactly right fitments. As described. Delivered promptly. Sorted.
Have recently purchased 2 Whyte eletric…
Have recently purchased 2 Whyte eletric bikes from Cycles UK in Canterbury one for me and one for the wife. The advice before purchase and after sales was amazing, cant recommend this shop too much amazing,try here first! Richard Hawken
Excellent customer service
I ordered my Specialized Diverge Elite through Cycles UK as it was listed at a competitive price. The bike was delivered free of charge and in good time. However the front disc was rubbing. I rang “Matt” at Cycles UK (Matthew Walker/Ops Manager). The issue with the front disc was resolved at my LBS, and the cost refunded by Cycles UK. I’m happy to recommend this company to anyone toying with the idea of buying a bicycle on line. I had my reservations but ultimately was delighted with the outcome.
Helped with sizing before purchase
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