I sent and old One peice Maple/Ebony cue for straightening, smaller ferrule and tip,re-taper and refinish...what I got back was beautiful 3/4 split but very straight...now sending another 4 cues for... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I am posting this review with regret. I recently sent off a cue to have a titanium ferrule fitted. The cue went in with a 9.5mm ferrule and tip and the cue came back with a 9.25mm ferrule and... Vis mer
I ordered an entry level cue from Cue Craft and it was a great experience in itself. The support team (special thanks to Kerry!) was so patient and knowledgeable that they answered all of my many ques... Vis mer
ordered a basic, short wedge butt, came exactly to my specifications, silky smooth shaft, lovely weight, well packaged with a piece of wood so wouldn't be damaged, everyone who has seen and used it w... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are located in Worksop, the heart of Nottinghamshire, and have been crafting snooker cues and pool cues, along with our aluminum cue cases, for over 45 years. Each cue is tailored to the specific needs of our customers. In addition to our manufacturing, we have a shop within the factory where customers can test cues on our pool and snooker tables. We also provide a cue maintenance service, including new ferrules, re-tips, shortening, and refinishing. Most services are available Monday to Friday and can often be completed while you wait.
Kontaktopplysninger
Unit 3 Coach Close, S81 8AP, Worksop, Storbritannia
- 01909 474461
- sales@cuecraft.com
- www.cuecraft.com
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Great service
Order came on time, chalk and cue tips are good quality and a good price. What more can you want from a company.

Svar fra Cue Craft Limited
Had to wait a little longer for the cue…
Had to wait a little longer for the cue but it is well worth it
Cue is brilliant and came slight…
The cue is brilliant and came slightly earlier then expected. Also i had a few questions when placing order and after ordering and someone was always on the end of the phone very willing and keen to help. Great customer service.
Thanks Cuecraft.
Got a cue alteration from Cuecraft over…
Got a cue alteration from Cuecraft over a year ago phoned to get a similar alteration and price went from £25 to £57 over double which is incredible. Whilst I appreciate prices have risen I believe over double the price is taking advantage of the situation. Unfortunately will not be dealing with cuecraft again not the company I once knew.

Svar fra Cue Craft Limited
Bad Experience & Customer Service
I have waited 12 weeks for a Mirage cue and a break cue only to be told the cue was manufactured with a bend in it and it would have to be made again! There has been no correspondence from Cue Craft to let me know what has happened and if the cue maker can't make a straight cue, then it's time to go! Needless to say I have cancelled my order for both cues and demanded a refund, but they only wanted to refund the bent cue, not the other one......unbelievable! Full refund now on it's way......
Outstanding
This is my 2nd cue from Cue craft (I dropped my other cue and something was rattling around inside it) and I couldn't be happier. The craftsmanship is superb, and the finished cue is stunning. Due to how busy they were they quoted 10 to 12 weeks for completion, however, it was delivered within 8 weeks. Superb customer service on both occasions and will definitely be returning in future
We bought the cue only five months ago…
We bought the cue only five months ago for our 12 year old son. We waited 6 weeks for it to be made, then waited for international delivery. After 5 months the cue started to fall apart, a long crack appeared. We contacted the company to seek a solution. Cue Craft from the very beginning made the statement that the crack was caused by hitting the cue on the floor. They blamed our son and asked us to send it for them to examine. We did as they indicated, incurring an additional cost of 50 GPB because we live abroad. Given that the crack was not just at the end but also at the top of the cue, they wrote that our son hit not just the floor but also the snooker table with the cue. Can you imagine how hard you would have to hit the wooden cue on the wooden table without any sharp edges to cause such damages?
We are extremely disappointed, they completely ignored us, jumped to false accusations straight away as to what happened with the cue, without even the slightest willingness to look into the matter. I don’t recommend Cue Craft to anyone. The cue we received is of very poor quality, from the very beginning little dents appeared even with a light touch on the table (nobody hit the table) and finally the long crack appeared in such a short period of time it's clear the quality they advertise just wasn't there. Finally, we got an answer that the cue is not repairable and they are unable to do anything. Of course we didn’t receive our money back or any kind of help, just accusations. Now our son has to borrow a cue to play in tournaments and we have to pay once again for a new one and wait for it again. All thanks to the "great quality" provided by Cue Craft.
We will definitely not buy from Cue Craft, nothing, ever. Andrew

Svar fra Cue Craft Limited
Brilliant service
Brilliant cue delivery was earlier then expected and great customer service.
New cue was delivered on time and looks…
New cue was delivered on time and looks and plays great. Impressed with how I was able to order custom specs. Finally got the cue I always wanted!
Excellent quality and packaging…
Excellent quality and packaging brilliant so no worries about it getting to me safely once it arrived. Thank you.
excellent quality
ordered a basic, short wedge butt, came exactly to my specifications, silky smooth shaft, lovely weight, well packaged with a piece of wood so wouldn't be damaged, everyone who has seen and used it was well impressed with it. as this was for snooker, pool is my main game, have just ordered a new pool cue, if its as good as this cue, will be more than happy.
Fantastic cue
New came ahead of advertised delivery time. I am delighted with the finished product and would definitely use Cuecraft again.
Well worth the 6 week wait
Well worth the 6 week wait. Lovely cue, made to my spec and finish to a high standard.
Pleased!
Cue is lovely and to specs I asked for. Delivery was quicker than the 10-12 weeks advertised.
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