Cotswold RAW Anmeldelser 

1 942
•
TrustScore 4.5 av 5

4,6

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Looking for a raw food diet for my puppies. Difficult to find stock available in shops nearby. Cotswold Raw food delivered within 36 hours of placing my order. Delivery good - product packaged t... Vis mer

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Vurdert til 5 av 5 stjerner

I am a raw feeder and saw a van driving through my locality so thought I would give this company a try. I was extremely pleased with my first experience and order. Struggled to order online (due t... Vis mer

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Vurdert til 5 av 5 stjerner

Cotswold Raw has the best customer service I’ve ever seen! Millie was super patient with us whilst we sorted out payment today and was really informative regarding any questions we had! We had a probl... Vis mer

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Vurdert til 4 av 5 stjerner

Delivery has recently been delayed by a day for the last few drop offs it’s still just about frozen but not ideal. Also difficulty tweaking your subscription - not an easy to use interface and require... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dyrefôrbutikk
  2. også i
  3. Dyrebutikk
  4. Dyreutstyr
  5. Frossenmatbutikk
  6. Matproduksjon
  7. Produsent av frossenmat

Skrevet av virksomheten

Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!

Cotswold RAW

Skrevet av virksomheten

Striving for better pet nutrition.
Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of PetQuip - Pet Product Innovation Award 2016

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 942)

138 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Exceptinally good raw food for dogs

Exceptinally good raw food for dogs. Variety of selection. Good service. Reliable delivery time. Sensible pricing.

13. august 2026
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Svar fra Cotswold RAW

Thank you Tina for taking the time to review our products and service. We really appreciate it and great to hear that Pie is getting on well with the food. Best wishes CR

Vurdert til 5 av 5 stjerner

Wonderful service as always but went…

Wonderful service as always but went the extra mile for me when I had difficulties paying online for my order. Thankyou cotswold raw!

26. august 2026
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Svar fra Cotswold RAW

Thank you Deborah for taking the time to review our products and service so great to hear that the food is going down so well, and we could sort out any issues. Have a great week and bank holiday. Best wishes CR

Vurdert til 5 av 5 stjerner

We LOVE Cotswold Raw!

Cotswold Raw has the best customer service I’ve ever seen! Millie was super patient with us whilst we sorted out payment today and was really informative regarding any questions we had! We had a problem during one of the heat waves with food being delivered defrosted (3rd party delivery service) and they were so quick to sort it, even adapting the packaging to ensure it wouldn’t happen again! They are absolutely amazing and I can’t imagine buying Ody’s food from anywhere else! He LOVES the puppy range and we had no problems at all switching straight to it when we brought him home!

26. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cotswold RAW

Thank you Annie for taking the time to review our products and service. So thrilled Millie could help sort out the issue quickly. Lovely to hear Ody is enjoying the food too. Thank you and have a great week. Best wishes CR

Vurdert til 5 av 5 stjerner

Excellent on line service .My first…

Excellent on line service .My first time ordering Cotswold on line .,Brilliant service came within 2 days of ordering.I could track my order .When it arrived all the packages of food were still frozen as it was packaged with insulation.Thank you so much .I will be ordering again

12. juli 2026
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Svar fra Cotswold RAW

Thank you Elaine, great to hear the first order was well received. Have a lovely week and bank holiday too. Best wishes CR

Vurdert til 5 av 5 stjerner

The dogs love the food and it keeps…

The dogs love the food and it keeps them fit and well.
I have a medium sized dog and the tray, once defrosted sits in the fridge. Despite my care with it, the tray can split, which then dribbles blood into the fridge. I will buy a glass dish to sit it in, but it has become more of a problem lately.

10. august 2026
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Svar fra Cotswold RAW

Thank you Moira for your feedback. We will pass the information on regarding the trays but glad to hear that the dogs are thriving on the food. Have a good week. Best wishes CR

Vurdert til 5 av 5 stjerner

No hassle arrived as promised any have…

No hassle arrived as promised any have a very happy dog

8. august 2026
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Svar fra Cotswold RAW

Thank you Lee for taking the time to review our products and service. So pleased to hear Jessie enjoyed the treats. Have a great week. Best wishes CR

Vurdert til 5 av 5 stjerner

Arrived within the delivery window

Arrived within the delivery window, great product

5. august 2026
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Svar fra Cotswold RAW

Thank you for taking the time to leave us valuable feedback Helen, we are very happy to hear you received your order within our delivery timeframe and that you are happy with our products. We hope to see you again soon.

Have a lovely weekend.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Great service and delivery

Great service and delivery. And my dog Bubbles is now 6 and has been having Cotswold raw since she was a puppy .

7. juli 2026
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Svar fra Cotswold RAW

Thank you for taking the time to leave us feedback Karen, we are very happy to Bubbles is still enjoying our food.

Have a lovely weekend.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Outstanding customer service & great…

Outstanding customer service & great product, unreservedly recommended by Noo the dog. X

3. august 2026
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Svar fra Cotswold RAW

Thank you very much for your feedback Shaun, we value all feedback received and are delighted to hear that not only Noo is happy with our food but you are happy with our services too.

Have a great weekend.

Kind Regards
Cotswold Raw Ltd

Vurdert til 2 av 5 stjerner

Be aware

I have been feeding my spaniel Cotswold Raw from a pup(year and half),recently I decided to take up the subscription rather than going to the pet shop,my first order arrived defrosted,this order was re sent to me but in polesterine boxes as it was not adequately packaged to keep it frozen(I did request the boxes for subsequent orders).
I received email saying my next order was being prepared and would be sent between mon to Thursday,no other emails arrived,the order got delivered on the Friday pm but I was not told it was being delivered nor was I informed that it had been delivered (order was left outside of the house) I subsequently found it the next morning but by than it was defrosted,the order was not packaged in polesterine boxes as requested previously, I have contacted Cotswold Raw and waiting response.
As a result of this experience I have now cancelled my subscription as I think the delivery and packaging is not adequate for raw food,it has made me concerned about continuing to feed my dog Cotswold raw,there has been times even prior to this experience that my dog didn’t touch the food,this experience has made me question how much of the food delivered to the vet store was defrosted and re-frosted!! Could this explain why my dog at times would refuse to eat it after smelling it!!
I am now actively looking for another brand

15. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cotswold RAW

Good afternoon Afsoneh,

Thank you for your feedback, please accept our sincere apologies that you have received issues with your recent orders from us.

Having looked into this, I can see after the issue with your first delivery, a replacement order was sent which I understand arrived safely.

I can see that your second order was processed and delivered via our own van 2 days after generating. Unfortunately, there was an error on our part as the shipping notification was not actioned to advise you of the expected delivery. I apologize for this mistake and have raised with our Bookings office to make sure that all orders are shipped.

Following your conversation with our Customer Service Manager, a replacement order has been scheduled for delivery tomorrow and a collection of the received goods. A note has also been added to your account to use polystyrene boxes on future orders as per your request.

Once again, we apologize for the disappointment and inconvenience this has caused.

Kind Regards
Cotswold Raw Ltd

Vurdert til 4 av 5 stjerner

Food is really good and only food we've…

Food is really good and only food we've found that suits our Cocker Spaniel's sensitive digestion.

Only reason for not giving it 5 stars is that, at present, subscriptions cannot be amended; otherwise subscription service works very well.

3. juli 2026
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Svar fra Cotswold RAW

Thank you for your feedback Nick regarding our Subscription Service, your comments have been passed on. We are pleased to hear our food is suited to your dog's sensitive digestion and we hope to see you again soon.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Great food our dogs love it looks good…

Great food our dogs love it looks good with plenty of Chicken and veg thank you.

30. juli 2026
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Svar fra Cotswold RAW

Good afternoon Margaret,

Thank you for taking the time to leave us feedback, we are delighted to hear your dogs are loving our food. We hope to see you again soon.

Have a lovely weekend.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Can not fault this company

Can not fault this company , I had a delivery and had a problem with my order, rang customer services and the lady I spoke too was amazing dealt with my problem and quickly sent out a whole new order. The quality of this food is excellent and would definitely recommend it . 5* from my boy Rocky ..

27. juli 2026
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Svar fra Cotswold RAW

Thank you for taking the time to leave us valuable feedback, I am pleased to hear that our Customer Service Team were able to help promptly with your delivery issue. We appreciate Rocky's 5 star review.

Have a lovely weekend.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Easy and convenient to order

Easy and convenient to order, dogs love it. Reliable service!

4. august 2026
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Svar fra Cotswold RAW

Thank you for your feedback, we are pleased to hear your dogs love our food and you can depend our services. Hope you have a lovely weekend.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Our Woody loves Cotsworld RAW

Our Woody loves Cotsworld RAW! After a few years of him being on Butternut box we decided to change to Raw food due to his coat being very dry and him not being able to put on or hold any weight. As a very active spaniel, this is a great option for him! The sales team are super helpful and very responsive! It was the best decision we might change over to Cotswold RAW he’s been eating raw since June 2025 and it’s the best decision we made it’s really made a difference to his weight and his coat and it’s a great product.

8. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Cotswold RAW

Good afternoon Rosie,

We are so pleased to hear Woody is enjoying our food and you have noticed a difference with his weight and coat. Our Customer Service team is always happy to help.

We hope to see you and Woody again soon.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

My dog Darcy has been on Cotswold raw…

My dog Darcy has been on Cotswold raw food since he was a puppy.He is extremely healthy with a shiny coat and thoroughly enjoys this food.
The quality is excellent and the customer service amazing.I cannot praise this company enough.

24. juli 2026
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Svar fra Cotswold RAW

Thank you very much for your feedback and continued custom Connie. We are delighted to hear Darcy is thriving on our food.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

Extremely helpful when I need to call…

Extremely helpful when I need to call them delivery’s always on time cannot fault them at all

26. juni 2026
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Svar fra Cotswold RAW

Thank you very much Steve for taking the time to leave us feedback. Our Customer Service team is always ready to help. Have a lovely evening.

Kind Regards
Cotswold Raw Ltd

Vurdert til 5 av 5 stjerner

A great product

A great product. My dog is both gluten intolerant and has a farmed protein allergy (from farmed meats). As soon as I put him on the Wild range, he was sorted & he absolutely loves his food. There is very little waste comes out the other side too, and I’m glad to say it’s firmed him up a treat! Don’t hesitate to get your pooch on this stuff.

23. juni 2026
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Svar fra Cotswold RAW

Thank you Rob for taking the time to review our products, so great to hear that Wilf is getting on well with the switch. Thank you for the recommendation too - we really appreciate that. Have a great week too. Best wishes CR

Vurdert til 5 av 5 stjerner

Best food to buy for your dog .

Best food to buy for your dog .
My french bulldog loves the beef and tripe and the chicken raw food .
The dog treats are unreal

16. juni 2026
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Svar fra Cotswold RAW

Thank you so much for taking the time to review our products and service. So great to hear Arlo is getting on so well with it. Have a lovely week ahead. Best wishes CR

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