The Cotswold Company - Norwich Anmeldelser 

63
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Riverside Road 61, NR1 1SR Norwich, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Rob and the team at the Norwich store were really fantastic and were really kind to our two grandaughters while we were choosing our furniture. Marlon and Damian delivered our sideboard this morning... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The products are beautiful but the service wasn’t good. Staff busy chatting to one another & not friendly. When we approached the till with a lot of products a male staff member said ‘oh we’re busy h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Our delivery team Ryan & Bernard were absolutely lovely guys. Very efficient, super friendly, polite and respectful. They unpacked, handled everything and carefully dealt with all the packaging and... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Cotswold listened to our request to ensure table and chairs colour matched, as they were sent on different shipments. Helpful and friendly in-store service to provide exactly what we needed. Very ple... Vis mer


Informasjon om virksomheten

  1. Soveromsmøbler
  2. Møbelbutikk
  3. Butikk med stuemøbler

Skrevet av virksomheten

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Skrevet av virksomheten

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Kontaktopplysninger

  • Riverside Road 61, NR1 1SR, Norwich, England, Storbritannia

  • 01603 697952

4,8

Enestående

TrustScore 5 av 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(63)

5 359 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Kept me informed of delivery times were…

Kept me informed of delivery times were very considerate when I asked for the sofas to be put in appropriate areas.Names of the men wereAsher and Rich. And would definitely use again.

11. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good morning Susan Kett,

We're happy to hear that you were informed of delivery times and that our team placed your sofas in the areas you requested. We appreciate your positive feedback and are glad you enjoyed your experience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Happy from start to finish putting the…

Happy from start to finish putting the customer first.
Mathew and Courtney arrived in the slotted time for delivery, very polite and friendly.

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good afternoon Julie Stewart,

We're happy to hear that you had a positive experience and that our team was punctual, polite, and friendly. Thank you for taking the time to share your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Friendly professional service with a smile

Our delivery team Ryan & Bernard were absolutely lovely guys. Very efficient, super friendly, polite and respectful. They unpacked, handled everything and carefully dealt with all the packaging and removed every last piece and took it away with them.
Even when holding a heavy piece of furniture they asked if shoes should be removed before entering the house.
Our item was damaged which was no reflection on them, they were attentive and super helpful. Lovely professional service, thanks guys.

27. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good morning Jules,

We're happy to hear the delivery team was efficient, friendly, and respectful. We appreciate that they handled everything carefully and removed all packaging. We acknowledge that the item was damaged and that they were attentive and helpful. Thanks for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Good communication and easy to deal…

Good communication and easy to deal with. It was easy to get in touch about the order and staff were very helpful. Furniture delivered on schedule. Finally, Matthew and Courtney were polite and careful when bringing the furniture into the bedroom.

16. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good morning Asif,

We're happy to hear that our communication was effective and that our staff were helpful. It's great that the furniture was delivered on schedule and that the delivery team were polite and careful. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Bookcase delivery

We just had Sam & Igors deliver our bookcase. Super friendly and very careful and considerate. They offered to unpack and put the bookcase just where we wanted it. Top job lads! Thank you

13. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good afternoon Stanley Chelchowski,

We're happy the delivery team was super friendly, careful, and considerate. It's great that they offered to unpack and place the bookcase where you wanted it. We appreciate your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Purchased a double bed with install

Purchased a double bed with install. We had Piotr & Maciey, both were every polite, tidy and done a great job.

Would recommend.

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good afternoon Kirstie Barber,

We're happy to hear that you had a positive experience with your double bed installation. We appreciate your recommendation and are glad the team was polite, tidy, and did a great job!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Really pleased with my purchases

Really pleased with my purchases, and the customer service from the Norwich store and the delivery drivers Dani and Nahim today.
I would recommend this brand to others for home furnishings. Well done as this level of great service doesn’t happen often.

6. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good morning Emily Price,

We're pleased you're happy with your purchases and the service from our store and delivery drivers. We appreciate your recommendation and are glad this level of service made a positive impact.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Norwich outlet excellence

Today I visited the Norwich outlet. My first visit but won’t be the last.
The staff were so helpful and friendly made the time I spent there enjoyable.
The items of furniture I purchased from the outlet were excellent quality and a very good price.
I highly recommend anyone looking for quality furniture and home accessories at a good price to pay a visit

27. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Good, prompt response to my enquirey to Rob in the showroom who emailed me back the assembly instructions for a bed we were considering buying. We then emailed Rob to confirm our requirement to which he then raised our order, sent us a payment link and confirmed the delivery for three days later.

21. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good afternoon Andrew Thorne,

We're happy to hear that you received a prompt and helpful response. We appreciate your feedback regarding the ordering and delivery process. Thank you for sharing your positive experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

The delivery men Asher & Richard kept…

The delivery men Asher & Richard kept me up to date of when my Wardrobe etc were going to be delivered. They were very respectful of my home, and put the furniture in the rooms of my choice. Thank you.

4. februar 2026
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Svar fra The Cotswold Company - Norwich

Good afternoon Denise Grimes,

We're happy to hear that our team kept you informed about your delivery. We appreciate your mentioning their respect for your home and placement of furniture. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Vurdert til 5 av 5 stjerner

Fred and Abel

Fred and Abel, arrived spot on the forecast time, brought the furniture into the house, un packed it for me and took away all the packaging.
They are good guys.

11. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra The Cotswold Company - Norwich

Good afternoon Veronica Mead,

We're happy to hear that the delivery went smoothly and that the team was helpful with unpacking and removing the packaging. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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