I purchased a Cool Energy Solar diverter, which is working perfectly for me. I had a few problems with setting the program preset times trying as much as possible to get it right everything was wo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
False advertising. Friend of mine showed me ad for theirs solar PV kit. Different inverters in small print description from head. Ad stating multiple times that everything needed is in kit, while m... Vis mer
Selskapet har svart
Really helpful company, easy to deal with, no pressure selling and seem to know everything when it comes to heat pumps. They explained everything we needed and how it would work simply for us to unde... Vis mer
Ordered a heat pump from these guys, cannot thank them enough for the help and advice given. Talked me through the options and helped me understand the technical side for my plumber and electri... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Cool Energy Air Source Heat Pumps & Accessories
Kontaktopplysninger
169-177 Cleethorpe Road , DN31 3AX, Grimsby, Storbritannia
- 01472867497
- sales@coolenergyshop.com
- www.coolenergyshop.com
4,5
Enestående
29 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Would Highly Recommend
Really helpful company, easy to deal with, no pressure selling and seem to know everything when it comes to heat pumps.
They explained everything we needed and how it would work simply for us to understand. We went for the ecostore hot water system (which looks very cool) with a separate heating heat pump unit and so far its costing much less to run than our old oil boiler.
20. januar 2020
Anmeldelse skrevet uten oppfordring
Manual Cool Energy heat pump
Manual - very poor , no legend or properly described LCD panel icons
Customer service- awful- almost impossible to speak to Thecnical person. The secretary will send you a PDF manual file with a fake APP that doesn’t work.
Apple nor Android are not working. Last updated 3 years ago. Doesn’t even load up... either.
Heat Pump unit- terrible. The unit dose not have a reset but if you would like to reset it you have to do that from the mains.
Error codes will come intermittent without a reason.
Defrost- automatically never works. After an error code will restart the unit automatically but not start the defrost process. Er. 35
As a refrigeration HP engineer very poor product and after sale service.
20. januar 2020
Anmeldelse skrevet uten oppfordring
EVI 10kW air to water heat pump.
I bought EVI 10kW air to water heat pump from the Cool Energy Shop about one year ago. I have now experiences of this pump of two winter season. We have had colden than -20 degrees at night time. The pump can still produce 4-4.5kW with COP 1.6. Annual COP is 2.2 I am very satisfed of it. Long and cold season in Finland lower the efficiency, but I have seen even 10.5kW production at ambient temperature +25 degrees. During this time, only one malfunction has occured. Evaporator sensor was broken and it caused deicing failure. One e-mail to Cool Energy staff and they send me new one without charges. I can definetaly recommend this heat pump and Cool Energy Shop.
Pentti Uusitalo
Finland
12. mai 2019
Anmeldelse skrevet uten oppfordring
quality service and product.
Recently purchased an ASHP and buffer from cool energy. Great service and product. I wouldn’t hesitate to recommend them and will definitely use them again, on future projects.
11. februar 2019
Anmeldelse skrevet uten oppfordring
still waiting
i would love to write a review if you eould only reply to the e mail i sent on the 9th january
18. januar 2019
Anmeldelse skrevet uten oppfordring
Great company and products
Great company and products, very helpful and knowledgeable.
Got great advice for 5 plots I was developing and I found pricing very good and they are upfront with all costs unlike many others I approached.
Government grants make this a very compelling system to use.
31. oktober 2018
Anmeldelse skrevet uten oppfordring
Terrific value and great installation…
Terrific value and great installation support. They helped me all the way.
Great products, I bought heat pump, buffer and pre-plumb cylinder. They linked up to my existing system a treat.
Recomend
John in Minsk Belarus
29. august 2018
Anmeldelse skrevet uten oppfordring
Good company, Quality product
This is a well thought out product from a company that clearly knows its stuff. At Cool Energy HQ they have stock, demonstration and test facilities and experienced, enthusiastic people with detailed product knowledge.
The beautiful stainless cabinet contains a well laid out system, with the control electronics in a separate compartment. Wiring, plumbing and operation of the unit are all straightforward. Although I have not yet been able to assess the operation of the system in winter conditions, my observations of the power consumption and heat output of the device are in line with the manufacturer’s figures. The unit is quiet enough in operation and unlikely to trouble the neighbours.
25. juli 2018
Anmeldelse skrevet uten oppfordring
Great Heat Pumps
Great Heat Pumps. I have been installing Heat Pumps for years, these are well above the pack and as good as the best.
Well Impressed
James from Doncaster
16. juli 2018
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.