Conveyancing Direct Property Lawyers Anmeldelser 886

We had the unfortunate experience of Conveyancing Direct (represented by Kyle Starr) being instructed by our buyers for the conveyancing of their purchase of our property.

During completion day, we discovered that Conveyancing Direct/Kyle were completely unprepared with the mortgage funds for our buyers still needing to be applied/re-applied for. This caused a significant delay in the chain (bearing in mind that their purchase was the first link in the chain), resulting in massive delays for the whole chain. The funds were not available to be sent to our solicitor until very late in the working day. When the funds were eventually received by our solicitor, this was past 3pm and as a result, the sellers of our new property refused to complete that day - citing difficulties with banks being able to process the funds after this time.

This left us in a situation where we were effectively homeless, as we had completed on our property, but could not purchase the new property. In turn, we incurred significant financial pain in having to get our moving company to store our goods, as well as the fee for redelivery. In addition, we incurred incidental costs for a hotel, food, fuel, & other basic toiletries; on top of the significant stress that was put on us. We imagine the other parties in the chain also suffered the same financial difficulties and stresses.

We are staggered by the incompetence of this firm & its representative(s), who evidently put little care or attention into their job.

By contrast, our conveyancer had everything in order in advance of completion day, allowing our purchase to go through in good time when we were able to do so, so we know it is possible. We just wish the same was afforded to our buyers, avoiding the significant cost & stress we incurred, as a direct result of your seeming ineptitude.

I cannot recommend this firm, to say the least.

Great team. Very responsive and got the job done quick for me.

My sale took 8 Months. These conveyancers in my experience only push paperwork around. They do not interpret and give you advice. They also do not chase up enquiries, they just email and await and answer. I found that I had to do all the chasing and sort out any issues myself. I certainly wont use them again.

This was the best service I have had on a house transaction so far. Olivia handled this case extremely well, very responsive and always available. Thank you for all your time and effort!

Wow! Thanks to my Senior Lawyer Jess Day my super complicated House & Sale Purchase turned out perfect for me.
Jess was on the ball & could answer all my daft & dopey questions. Always, available & reassuring she made a stressful purchase bearable.
Would highly recommend Jess for your Conveyancing needs.
Super pleased Thanks Jess & your team (who were very helpful too!)
Colin

Kept me informed and up to date the whole way through, well organised helpful and concise even when up against difficulties.

Claudia Bediako handled all aspects of my case brilliantly and professionally

Great service from Emma Apandy.
Emma was kind, patient, and always clear in her communication. She was a real support throughout the process, and I’m very grateful for her help. I would happily recommend her.

This was my first time buying a house, so knew nothing really. Emily Briers was fantastic from start to finish. Kept me updated all the way, she was friendly and helpful and explained everything to me, in simple terms. Couldn't of asked for a better person to help me buy my first home. Thank you!

The seller of my property appointed solicitor from this company which is the major reason of unnecessary delay in our transaction. They have been unresponsive and very unprofessional, giving delayed responses to enquiries that are full of careless mistakes and lots of missing documents. Despite repeatedly communicating the need to speed up the process because I am under constrain to move out, the solicitor took the time off without letting us know and appointing someone else to handle the work. Later they only replied they were too busy so they would not have time to take care of this transaction - as if it isn’t part of their job!? There has been no promising timeline or transparency in their work process, instead it was only indefinite delay. It was such a huge contrast in professionalism when my solicitor from Spencer West provides frequent updates, always responds within few hours and tried her best to speed up the process. It causes me a lot of stress and extra expenditure to sort out accommodation before I can move in. Honestly don’t waste a single penny and time to these people who not only get paid well to slack, but cause troubles and frustration in people’s lives. Sam Freeman and your team if you have the time to see this, get back to us and be ashamed of your underperformance which is actually doing harm to people’s lives.

Incapable of doing the simplest of things and keeping the client updated makes them totally unfit for purpose.

Had a great experience with Connie from Conveyancing Direct managing the sale of my property in Oxford. Friendly and professional from start to finish. In the end, everything went through a lightening speed. Couldn't be happier! Thank you.

They were responsive and the whole process was quick and seamless.
Would highly recommend them

Used Conveyancing Direct in dealing with the recent sale of my property in Newport. Jade Burton looked after my affairs really well. Couldn't fault the service I received and would use her again

Callum Dunscombe dealt with our re mortgage quickly and efficiently and when ever we phoned with queries they were dealt with immediately.
Would be happily to use this team again .

Rogers Family

We had an excellent experience with Conveyancing Direct Limited, especially with Emma who handled our case. As first-time buyers in the UK, we were naturally nervous about the whole process, but Emma made everything feel smooth and completely stress-free.
She was incredibly helpful from start to finish. Her communication was always clear and prompt, and she patiently answered all our questions, no matter how small. She kept us updated at every stage and made sure we fully understood everything before moving forward.
Thanks to Emma’s professionalism, dedication, and support, we never felt overwhelmed or worried. We are truly grateful for her hard work in helping us secure our first home.
We highly recommend Conveyancing Direct Limited, and especially Emma, to anyone looking for a reliable and supportive solicitor.

Paige was very helpful during selling our house she sorted everything out for us and kept us informed nothing was too much trouble, everything went very well on the completion date. Thankyou

Dominique Farauanu was fantastic in handling everything for us. Extremely prompt and responded quickly and fully to all our questions. Made the whole process simple and as stress free as it could be. Fantastic Thankyou so much.

Bryony was amazing in scheduling all 3rd parties on the agreed date to achieve a stress free completion date. Thanks so much Bryony , greatly appreciated
Michael

I had a very complicated house purchased handled brilliantly by Emily Briers at Conveyancing Direct and I'm not sure I could have asked for a better person. She was polite but clear, quick to respond and felt like she always on top of everything during some tricky times.

Thank you for everything Emily!

Many thanks Paige and Maria for completing legal things for purchasing my home.
Paige was very helpful, chase all legal things, quickly reply and keeping us updated.
Would definitely recommend Paige and Conveyancing Direct.