In fairness it starts with their customer, FedEx, another bunch of common thieves who send you an invoice after you have received your item to collect duty of £12 and charge you £33 to do so, I tried... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
'Angela' at Control Finance was extremely helpful. I had paid a bill to FEDEX TRANSPORTATION in June 2025. My account had not been credited because apparently Fedex do not accept cheques! In fact thei... Vis mer
Selskapet har svart
Amanda - 297 was incredible. I got a text message out of the blue stating I owed money for an unknown to myself vet bill. I called and explained the situation, Amanda was extremely helpful and s... Vis mer
Selskapet har svart
Nabeel was very helpful & sorted out a complicated problem, ref to vat & import duty query. Once fully explained to me I was happy to pay the company vat invoice on behalf of DHL. Nabeel teleph... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Controlaccount has been providing ‘order to cash’ outsourced services for 40 years and is proud to partner with some of the world’s most recognisable brands to deliver a range of innovative, efficient, and fully integrated solutions to transform your business. Our services, expertise, technology, and strategic applications will help your organisation to increase productivity, control capital cost, reduce overheads to improve cash flow, meet business goals and transform your company. Compliance, quality and transparency are fundamental to all that we do: In addition to our regulatory compliance accreditations, we hold International Standards ISO 27001 and ISO 9001. For a trusted, committed and results driven partnership, call our offices today.
Kontaktopplysninger
Compass House, Waterside, B60 4FD, Worcester, Storbritannia
- 01527 388388
- enquiries@controlaccount.com
- www.controlaccount.com
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 11 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
John
John, was so helpful, kind and very understanding. I cannot recommend the control account team enough!

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I had a very positive experience
I had a very positive experience with Control Account. Setting up a payment plan was quick and straightforward, and the process was clearly explained. The customer service team were friendly, understanding, and professional, which made everything much less stressful. I felt supported throughout and would definitely recommend them.

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Outstanding support and genuine care during a difficult time
My experience with Controlaccount’s support team was excellent. I was going through a very stressful situation, but their advisor was incredibly helpful, understanding, and patient throughout. They listened to my circumstances, offered practical solutions, and treated me with real empathy and respect. The communication was clear, prompt, and always professional. I truly appreciate how much effort they put into making a difficult process easier for me. Highly recommended for anyone needing support and fantastic service! 🙂

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John was very helpful and we resolved…
John was very helpful and we resolved my issue successfully for both sides

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Very helpful and patient with me as we…
Very helpful and patient with me as we went through the stages.

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Extremely Easy Service
Great call with Nabeel today. Extremely cordial, didn’t rush any process and made sure I knew what was happening every step of the way! Immaculate service

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Easy and helpful to deal with
Received a notification from Controlaccount re a FedEx invoice. Was easy to submit a query and upload proof that the invoice had been paid. John at Controlaccount was very helpful and confirmed that the file had been closed and no further action was due.

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Had a very helpful and reassuring…
Had a very helpful and reassuring experience when dealing with an issue, Nabeel talked me through all the reasons why it happened, my options and what action I needed to take which was incredibly helpful and my account was sorted within 10mins. Thank you Nabeel!

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Easy to communicate online and speak…
Easy to communicate online and speak with an agent via there chat service. John was helpful, quick and really polite. Good service.

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The woman representative that took care…
The woman representative that took care of my issue was so courteous and caring and made my day. Thank you so much for the kindness!

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Employee 548 was very helpful and…
Employee 548 was very helpful and efficient.

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That they are liable for import tax payments if sender does not pay them
Shocked to find out that people are liable for import taxes if the senders do not wish to pay

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The agent Nabee I spoke to was so helpful and…
The agent Nabee I spoke to was so helpful and patient. More helpful than the two companies that were meant to have dealt with the situation before it went to a collection agency. However really helpful and personable. An arrangement was set up so one less thing to worry about.

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John has been very helpful and my query…
John has been very helpful and my query has been answered and resolved very quickly. Thank you.

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Helpful
What can I say ! I spoke to Amanda and she was so helpful and understanding,fantastic at the job and communication

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easy to contact re a query and was…
easy to contact re a query and was sorted with a few minutes. no pressure and very helpful not what you would expect from a debt collection agency

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John was very reassuring and quick at…
John was very reassuring and quick at replying.

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Keep pesting me for a payment
Keep pesting me for a payment, rang them up, they wanted my personal information even though i provided reference number. Refused to mention what payment is for, kept demanding my personal information threw out the call. When purchasing item on ebay no fees were mentioned prior to payment.
Excellent Customer Service
Amanda 548 was very helpful in helping me resolve a query regarding invoices we had already paid for

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Payment plan
I talk to one of supervisor of control account team and they are very helpful and they understand my problem.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







