Companieshouse Anmeldelser 

Thinking about closing my company. Honestly feel like they want everyone to close their accounts, stop changing everything and the whole Softwear is awful.......

I have never been through such a soul destroying experience. It's so complicated unless you are techno wiz. It took hours and hours of being blocked, codes not arriving and virtually saying actually you don't exist. I tried over a very stressful week to no avail
I rang companies house which was a waste of time. Very unsatisfactory service

Should score minus stars. ID verification process. What an absolute nightmare. Spent at least 35 mins online Sunday. Just got frustrated and upset. Rang today. Woman I spoke to was really lovely and despite 45 minutes being walked through I still could get sorted. Driving licence photo section was the barrier. Started getting tearful through frustration and that my pension can't support a fine for not sorting this out. Finally asked them to send me a letter to take to the post office. Not ideal as I have mobility problems and the heat seriously affects my breathing. I don't know which eejits designed this form but it is far from intuitive and certainly not user friendly. Shout out to the poor woman who tried to help me this morning.

ZERO RATING IF ALLOWED
Had yet another, Inaccurate and misleading e-mail from this bunch of Civil servants who clearly aren't interested in assisting people. But are more interested in having a nice big fat pay packet, Company pension, Sick pay, et cetera, et cetera, et cetera. This was about identification verification, I'm told, on this website that I'm not verified, Go on to the Gov .1 website and it says you are verified, Companies House staff, tell you well, that's understandable our systems aren't linked?
Phoned to get a resolution to this get somebody who's not interested in helping? Ask to speak to complaints. Phone gets hung up so that you can't leave this man feedback, Interesting.! Phone back. Get somebody else asked to speak to complaints. Puts me through to another person, not complaints. Put me through to another person, not complaints. Phone back. Get through to another. Person again won't put you through to complaints, won't deal with the problem and is very upset that we're not telling them how wonderful they are. Phone back and get somebody called Louise. I won't identify this any further. This woman was deliberately rude. Obstructive, unhelpful and when I was asking her questions about their website and their system was told.” You have all the answers. Why don't you tell me?!” So clearly this is how they deal with things. Not helpful, not interested. Don't give a damn, but if you don't do what you're told by them on systems that aren't integrated and don't work and aren't accurate, then you'll get fined.
Typical civil servants. Who aren't interested in doing a job, but interested in hanging on to a job, irregardless of how incompetent. And inefficient they are.

Really poor system. It doesn’t provide timely updates when action is required, which can result in unnecessary fines.

The verification process can be very difficult, particularly for elderly people or those who are less confident using online services. It is also challenging when a company has multiple directors, as everyone has to complete the same process before the deadline. Coordinating this within a limited timeframe can be unnecessarily difficult.

Speaking to an adviser over the phone was extremely disappointing. They were only able to offer general advice and couldn’t actually resolve the issue, process the complaint, or provide meaningful assistance. For an organisation like Companies House, I would expect staff to have more authority or clearer ways to help people through these situations.

The website itself is also confusing. For a government service, the process isn’t always straightforward or user-friendly. Overall, the experience was frustrating and far more complicated than it needed to be.

We could only verify the account with a biometric passport, which is currently unavailable.

We established a company two years ago, but you refuse to hire anyone from outside the UK.

Therefore, I'm going to close this failing company and establish a US limited liability company.

They are much more open to business than you.

The new gov.uk login is overly complex and stupidly overlaps the old Gateway system. Recently we had to complete our limited company Annual Statement. A glitch was that the director's date of birth in the initial filing of 2005 had the wrong day and would not allow the Confirmation Statement to be completed as it did not match the new ID version. As the day does not show in any company filings or for anyone updating the details online this meant we had to complete a 288c paper form. This was rejected as a possible fraudulent document as we are registered for the on-line PROOF system and paper copies are deemed unsafe. However, the online system does NOT allow director DOB changes so we had to use a special PAPER version of the 288c - how complex is that. The new form was filed but we were not informed of the update and had to have the penalty date deferred twice. Even though it was updated the old DOB details were still present in the Confirmation Statement after 4 months. Finally a helpful advisor found out that we would have to delete the pending submission and start a new one and it worked.
So much time wasted on our side and for the helpful staff at CH. The fault lies with the idiots who have mis-designed this awful system. Did the designers think of talking to business users of all sizes. It is one of the worst systems we have encountered in 50 years of using computers and government procedures.

This site used to be excellent but these day it's so stressful to use.

My experience with Companies House has been one of the most frustrating administrative processes I have encountered in over 20 years of running a limited company.
What began as the correction of a single historical date-of-birth discrepancy turned into months of correspondence, multiple rounds of replacement filings, conflicting guidance, repeated paper submissions and significant time away from running my business.
Throughout the process I have actively engaged with Companies House, completed identity verification, followed every instruction given, amended documents when requested and resubmitted paperwork by tracked post. Despite this, I still received correspondence warning of strike-off action, financial penalties and prosecution while I was actively trying to comply with their own correction process.
To their credit, Companies House later confirmed that the proposed strike-off had been stopped after I contacted them, but the fact that it progressed that far while my correction case was ongoing illustrates how difficult the system can be for businesses trying to do the right thing.
My concern extends beyond my own case. The current process for correcting historic records appears unnecessarily complex, heavily reliant on paper forms and inconsistent guidance. Small businesses simply do not have the time or resources to spend months reconstructing historical filings in order to correct what is ultimately a single piece of information.
I hope my experience encourages Companies House and the Government to review and modernise the correction process, improve consistency between departments, and ensure that businesses actively working to resolve historic issues are not placed at risk of enforcement action while doing so.
I fully support the need for an accurate public register. My criticism is not of that objective, but of a correction process which, in my experience, places an excessive administrative burden on compliant businesses.

The most useless thing ever. Just another money grab by the scummy british government making you junp through pointless hoop after pointless hopp for no reason bunch of useles scum. Deliberatley employ usless low iq people for on the phone

I feel like Companies House is basically an agency that encourages criminals to fraudulently register businesses in the UK. (We've personally had 5 instances of this happen to us, where a criminal is continually registering business to our address, completely without our knowledge or consent). We have complained multiple times and Companies House do nothing to deter the criminals, or even blacklist certain names. Companies House basically support the move towards the UK being a Gangsters Paradise. Enabling fraud, is essentially encouraging it. I can't understand why Companies House isn't more regulated--like other businesses. Any other business established to enable easy fraud would be investigated. Shame on Companies House and shame on the UK for making crime so easy.

This is now the THIRD time we have reported fraudulent companies being registered using our personal details by an individual we do not know: Oleg Ozoling.
Despite multiple reports, Companies House systems continue allowing these registrations to happen with apparently little to no effective verification process in place.
How, in 2026, are there still no robust safeguards to prevent repeated fraudulent activity by the same individual? With modern AI, identity verification and fraud-detection technology readily available, it is staggering that this can continue unchecked.
A simple search of this individual’s name reveals multiple suspicious company registrations across the UK and beyond. The pattern is obvious. The lack of intervention is unacceptable.
Companies House must urgently strengthen address and identity verification procedures, investigate these registrations properly, dissolve fraudulent entities, and prevent repeat abuse of the system.
At what point does failure to act become enabling fraud?

If Carlberg did unhelpful…..

Has to be the most government website out there. Confusing, not user friendly, frustrating and seemingly 2 different web sites. Also the charge you £50 just for the privilege of existing regardless of if you have traded or even if you apply to cease trading

Tried to verify my identity for Companies House, which is needed for Directors to set up companies.

I have a valid passport and valid driving licence. Was directed to GOV.UK One Login. Only one document accepted for ID verification: an HM Armed Forces Veteran Card.
I am not a veteran.
The only resolution offered? Visit a Post Office. I am currently abroad.
In 2026, the app, the website, none of it works. How can the only way to progress something as simple as ID verification be to go to the Post Office.

After decades of a reasonable service, the web filing process nearly doubled in price and hit rock bottom in terms of service.
Their new verification process sent my partner into 2 full-blown panic attacks, I just spent hours in a kafkaesque labyrinth of self referencing links after having mistyped once (once you confirm online verification you **cannot** back out and correct to go to a post office instead).
And once the two verification codes were finally done, the real pain started: The old logon no longer works, and directors need to log on via Gov.com. Unfortunate side effect: All company information is initially "lost" and the instructions how to reconnect it seems to have been written by 100 monkeys on their type writers.
I should be servicing my customers rather than spending days with this nonsense.
How do these *** sleep at night?

Bunch of thieves!

I have had amazing help from a young man called Josh at companies house. I am in my eighties and found everything so confusing but this young man called Josh really helped

Received a letter from them via our registered address telling me our registered address wasn't compliant as mail delivered to it wasn't delivered to me. Errrr....you can see the flaw in this. The first person sounded like a toddler and mumbled. The second person could barely speak English and just talked utter nonsense.

Why do we have to battle the incompetence, and deal with their stupidity and lack of employing staff who engage and help?? Utterly useless and confusing organisation.

They told me that a letter they had sent me had been returned. No such letter was ever received. It must be news to them that Royal Mail screw up and this happens. 8 years with the same address and suddenly it's not compliant because of 1 letter.