We purchased a Comfomatic adjustable king sized bed in 2023. I suffered from a bad back with much pain and COPD. I now sleep much better and wake up pain free and don't wake up in the night with... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Vis mer
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The sales process and bed delivery were excellent and it is good that there is a follow up and after care service offered. The whole sales and bed installation was handled very effeiciently and the sa... Vis mer
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From the demonstration to installing our new bed what a great experience! We purchased the duo king size COMFOMATIC sleep system,the delivery men were very respectful of our home and everything was e... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.
Kontaktopplysninger
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, Storbritannia
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4,6
Enestående
313 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Too expensive, pressurised sales
Tread carefully when they call you for a visit. They may be in your house longer than you expect. They will dangle carrots in front of you just to get a sale, by any means necessary.
4. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Comfomatic
Dear Mo, as you are aware, you have not been an agent of Comfomatic nor have we had any delaings with you. Therefore your review is not genuine. We believe our genuine customer reviews speak volumes about the way we treat our customers.
New Bed. Demonstration explained cleaMen…
Demonstration explained clearly.Men cleared up mess after themselves.
Now looking forward to a good nights sleep.
8. oktober 2025
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Svar fra Comfomatic
Thank you for the reply it is very much apreciated
Awful business with terrible ethics.
Awful business with terrible ethics.
I witnessed 1st hand Ged the sales director for this business despite being asked to on several occasions would it take much longer and asking him to leave still stay at the person house who we had visted for over 45 minutes after being asked to go.
It was visibly upsetting to see and the lady clearly no longer wanted him to be there, despite her requests which were ignored and he carried on. We were in the house for almost 3hrs which is a short amount of time if you read the other negative reviews on here too.
I have evidence of this and have been in contact with BBC Watchdog to share this.
They have a massively high turn over of sales staff due to treating them awfully and effectively not paying for the last week in which they work.
Read the negative reviews on here which demonstrate what this business is truly all about.
Update: Following on from the reply from Comfomatic please read the previous reviews and make your own judgement. I have a positive review from Kevin Allwright and act with integrity and decency. This business shows no empathy for the people it does business with, the people it employs and treat their staff appallingly.
As to their values or rather a lack of any, ask them what are the safeguarding policies they have put in place to protect the general public in which the engage with. What checks such as a DBS check are carried out on the people they are quite happy to send into people homes.
None of this is carried out and they send people out without any checks and with criminal convictions.
This is what sort of business this is.
When treated dreadfully whilst visiting a client rather than see if your ok they showed zero empathy as well.
I have engaged with BBC Watchdog to expose this company for what they are.
20. september 2025
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Svar fra Comfomatic
Dear Anthony, as you know you know you represented us for a short period of time. Your agency was terminated because of your conduct. We believe our action terminating your agency agreement says much more about our values and the steps we take to protect our customers than do your words.
Thithis chair is much better than an any…
This chair is much better than any other i have purchased over the 20 years of my retirement. The look and comfort are great.
25. september 2025
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Svar fra Comfomatic
Dear Josephine, many thanks for the great review it is very much apreciated.
Good service all round
Good service all round. Can't wait to use my new bed. 😀Thank you Comfomatic.
25. september 2025
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Svar fra Comfomatic
Dear Lynn, thanks so much for the great feedback, we wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
Everything was brilliant
Everything was brilliant, very polite, friendly and very informative
24. september 2025
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Svar fra Comfomatic
Dear Shane, thanks for the great feedback it is very much apreciated.
The fix my bed first time
Bed fixed in no time, Fully working. Advised on other products. First time something went wrong bed ib 10 year
23. september 2025
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Svar fra Comfomatic
Dear Barry, thanks for the great feedback and it’s nice to see that our products stand the test of time.
The delivery was on time and both the…
The delivery was on time and both the driver and his companion were very pleasant and obliging.
18. september 2025
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Svar fra Comfomatic
Dear Mr Jones, thank you so much for the feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System!!
Excellent rep was brilliant so please…
Excellent rep was brilliant so please with everything they done
12. september 2025
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Svar fra Comfomatic
Thank you so much for the feedback, it is much appreciated
Confomatic sleep ststem
Bed delivered on time, two very helpful and professional chaps, explained all the working of the bed and the aftercare support, took away the old bed, cheerful and friendly, excellent service.
28. august 2025
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Svar fra Comfomatic
Dear Tim, thanks for the great feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Will recommend without hesitation
My experience with comformatic has been easy and very comfortable from my first contact with Steve the sales rep. to the 2 delivery guys. Everyone was polite and friendly very knowledgeable and helpful. My new chair is really comfortable and I will recommend this company without hesitation.
23. august 2025
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Svar fra Comfomatic
Dear Jill, many thanks for the great feedback. It’s wonderful to hear that our team are delivering the service our customers deserve. We wish you many hours of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair
Great service
Great service. Extremely thorough staff. Very polite and no problems wot so ever. And that was before I tried the super duper chair.
Luv it. Tried alot of things in the past, but not like this. Very good.
22. august 2025
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Svar fra Comfomatic
Dear Jason thank you so much for the feedback. We wish you many hours of rest and relaxation in your all new Comfomatic ultra high leg lift chair
Sales man Tony arrived on time very…
Sales man Tony arrived on time very good presentation friendly good chat got on well ordered a bed witch was best for me they delivered just after 8 next day 2 men great service explained how it all work set it all up showed me everything I need to know left box’s and plastic bag for the mattress as I’m moving top blokes 100%
16. august 2025
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Svar fra Comfomatic
Dear Kevin, many thanks for the great feedback, it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Superb experience
Firstly from a visit from Steve from sales to the delivery and installing my new chair it was top top class
The sales pitch was very very thorough and there was no.pressure to buy
The delivery was on time and the 2 guys who delivered were just great ..they couldn't have been more helpful or professional they were not happy to leave until I was fully up to speed on using the chair
I could not praise this company enough ..superb sums it up
14. august 2025
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Svar fra Comfomatic
Dear Stephen, many thanks for the amazing feedback, it is very much appreciated. We wish you many hours of rest and relaxation on your all new Comfomatic Ultra High Leg Lift Chair.
The two chaps very nice and answered…
The two chaps very nice and answered any question we had. Could not fault the service and showed us how to operate bed. Absolutely stunning bed, so pleased, far exceeding any expectations. Alison very helpful to us and supported us with our needs.
13. august 2025
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Svar fra Comfomatic
Dear Susan, many thanks for the feedback it is very much appreciated. Its great to hear that the team are delivering the first class service our customers are entitled to. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Happy with the service very good…
Happy with the service very good setting up and very please with the bed.
13. august 2025
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Svar fra Comfomatic
Dear Anthony, many thanks for the feedback it is very much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Very friendly and informative
Very friendly and informative. Speedy installation.
9. august 2025
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Dear Marie, many thanks for the great feedback it is very much appreciated.
Everything now resolved, even though it was short notice. Happy with the service
Initially all fine, bit of a pressured sell, delivered next day before chance to read small print due to other appointments. Quality product but not suitable for our needs so trying to return. 2 emails and 2 phone calls, before a responce
6. august 2025
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Svar fra Comfomatic
Dear Mrs Gleaves thanks for the feedback and we are sorry you feel there was a difficulty communicating with us. That’s not a level of service we want to offer customers but at times our lines are very busy. I understand that your cancellation was processed promptly and hope that you are happy with the outcome.
At last I can put my feet up!
The man who came to my house was polite and not at all pushy. He explained everything carefully to me without being condescending and managed to get me a good price when I explained my straightened circumstances. The men who delivered and assembled the chair were very helpful and explained the workings with patience.
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Comfomatic
Dear Jane, thank you so much for the kind feedback it is very much appreciated. We wish you many hours of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Very happy with the the level of…
Very happy with the the level of Service with my new bed and I’m very happy with the chair I have to
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Comfomatic
Dear Mr Squire, thank you for the feedback it is very much appreciated. Its great to hear that you are happy with your Comfomatic products and the service the team have delivered. We wish you many nights of deep refreshing sleep in your all new Comfomatic Sleep System.
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