I have mixed feelings about the company/purchase. The only communication I had was the emails confirming my purchase and dispatch information. I received no reply to an email I sent, which I found d... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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What a great company, the product I bought was the Kawa Solid Acacia Wood Large Sideboard in dark brown. From the moment I placed the order, until it was delivered, the service was great. The sidebo... Vis mer
Ordered 2x Brooklyn Rattan Chairs. I am very happy with their design, their look and the quality. This is a 4 star review because whilst the delivery was advertised as 2-5 working days, it took 9 work... Vis mer
Steve was really helpful. I have a beautiful dining table from Coku and during a house move I lost the bolts that connect the top to the stand. I messaged asking if I could purchase them and Steve res... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Welcome to COKU Home, where we specialise in crafting stunning, high-quality furniture for your home. Our pieces are designed to add warmth and elegance to any space, with a focus on sustainability and durability. From cosy chairs to sleek dining tables, we offer a range of styles to suit any taste. Follow us for inspiration and to see our latest designs. Elevate your living space with COKU. With over 1000 5* reviews across all platforms, see why our customers love COKU so much.
Kontaktopplysninger
Storbritannia
- www.coku.co.uk
4,6
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Looks lovely but quality is really poor
The table we ordered was meant to be delivered within 2 weeks. 8 weeks later no sign. Rang up and they offered a much cheaper option and when my wife said hell no lets get a refund. We got upgraded to the Thor table which was lovely. I then inquired about the tv unit asked was it in stock. He said yes got both delivered the same day. Delivery guys were rude. Wouldn't put the table or tv unit in the rooms I wanted or needed. Fast forward 6 months. The table looks lovely but the farnish is really poor. Its not sealed and is super easy to stain. I had to get someone in to seal it properly. The tv unit. Both doors closers are broke and both hinges are bent. The doors are to heavy for the hinges. The table and tv unit look lovely but the quality is so poor
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra COKU Home
Hi Henry,
Thank you for your review and for your feedback.
Firstly, I’m sorry to hear you were unhappy with parts of your experience. I have tried to locate your order from the details on the review, however I haven’t been able to identify it, so please could you reach out to us directly with your order number so we can look into this properly for you.
In terms of the tabletop finish, the items are fully sealed and protected. That said, like most solid wood furniture, stains can still occur if spillages or marks are left sitting on the surface for extended periods of time.
Regarding the TV unit, the push-open door closers and hinges are both replaceable parts, and we would be more than happy to send replacement mechanisms and hinges out to you if needed.
Please do get in touch with us directly so we can help resolve this for you.
Kind regards,
Sam
COKU Home
Will have to repair shelves in unit as…
Will have to repair shelves in unit as not vert secure
5. mai 2026
Svar fra COKU Home
Hi Paul,
Please reach out to us directly with some further details and we’ll look into this for you.
Kind regards,
Sam
COKU Home
Excellent customer service
Excellent customer service from Steve when I had a delivery query. He was so helpful and I am delighted with the dining room chairs I bought. Would definitely use Coku again for further orders!
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra COKU Home
Hi Louisa, thanks so much for the lovely review. We’re really pleased to hear you’re happy with the dining chairs, and I’ll be sure to pass your kind comments over to Steve as well. He’ll really appreciate it.
Thanks again for your support, and we’d love to welcome you back to COKU again in the future!
Kind regards,
COKU Customer Care
Great Quality, Easy Assembly
I got two cupboards from coku on two separate occeasions. Great quality every time and easy to put together, as you just have to screw in the legs, which is rare nowadays.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra COKU Home
Hi Jake, thank you so much for this wonderful review and for being a returning customer, it truly means the world to us! We are so pleased to hear the assembly was nice and straightforward. You are absolutely right, we always try to keep things as simple as possible and it is great to hear that came through. We hope to welcome you back for your next piece very soon!
Warm regards
COKU Customer Care
Great product.Punctual and polite…
Great product.Punctual and polite delivery service.Good experience.
5. mai 2026
Svar fra COKU Home
Hi Terry, thank you so much for your lovely review. We are so pleased to hear you had a great experience from delivery through to the product itself. We hope to welcome you back soon!
Warm regards
COKU Customer Care
Beautiful table
Beautiful table, great quality am so pleased with it, can't wait to host a dinner party, would definitely recommend. Fast delivery too, perfect!
5. mai 2026
Svar fra COKU Home
Hi Kevin,
Thanks so much for the lovely review, we’re really pleased to hear you’re happy with the table.
Hope it makes the perfect centrepiece for plenty of dinner parties to come! Thanks again for the recommendation and support. We hope to welcome you back again soon.
Warm regards
COKU Customer Care
Great communication, very satisfied
There was a slight delay with the delivery of our table. Communication was great throughout so we were kept updated. Delivery was simple to organise. The table is beautifully made and looks great in our home
27. april 2026
Svar fra COKU Home
Hi Lin, thank you so much for this lovely review, we are absolutely delighted to hear your table looks beautiful in your home! We always aim to keep our customers fully informed and it is wonderful to hear the communication made the experience a smooth one despite the slight delay. Enjoy your gorgeous new table and we hope to see you again soon!
Warm regards
COKU Customer Care
There was a delay but they kept me…
There was a delay but they kept me informed. And then good communication re delivery. Pleased with table and price.
27. april 2026
Svar fra COKU Home
Hi Valerie, thank you so much for your kind review and for your patience with the delay. We really do appreciate it! We are so pleased to hear you are happy with your table and that the communication throughout helped. We hope to welcome you back again soon!
Warm regards
COKU Customer Care
Fabulous communication re delay in…
Fabulous communication re delay in delivery.
Delighted with the quality of the table. Looks stylish and solid
27. april 2026
Svar fra COKU Home
Hi Catherine, thank you so much for this wonderful review, we are so pleased to hear you love your table and that it lives up to expectations! We always want to be as transparent as possible when delays occur so it is really lovely to hear that was appreciated. Enjoy your beautiful new table and we hope to welcome you back soon.
Warm regards
COKU Customer Care
Good service, poor aftercare
Designs are great and initial customer service is commendable and personable.
However I bought a large piece of furniture that should be rock solid but had a clear quality Issue that caused it to break after a short time.
The response from the company was poor, Instantly dismissive and decided to reject repairs request and instead wants me to carry out what are significant repairs.
Im not too interested in the reason but I do wish to leave this review that they have an extremely strict returns policy. So if you happen to get a delayed defective product. You will be out of pocket
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra COKU Home
Hi Gareth,
Thank you for your review. We’re glad to hear you were happy with the design and our initial service.
We do, however, need to clarify the situation regarding your claim. The unit was purchased last year, and based on the photos and video provided, the damage is not consistent with a manufacturing fault. The point of failure runs through the panel itself rather than at a joint or fixing, and the evidence shows it has been subjected to extreme force rather than failing through normal use. This is also the first instance of this type of issue across the many units we’ve sold in this range over several years.
As a business, we absolutely stand behind our products. If there is a genuine manufacturing fault, we will always repair or replace under warranty without hesitation. In this case, the damage has been assessed as user-caused, which unfortunately falls outside of warranty cover.
We appreciate this isn’t the outcome you were hoping for, but we have been consistent and transparent in our assessment based on the evidence provided.
Kind regards,
Sam
COKU Home
Dining table and chairs
All items really well packaged and delighted with my dining table and chairs …unfortunately the base of the table arrived damaged but an email to COKU was quickly replied to and a replacement base was immediately dispatched and damaged one collected… all in all a very good experience and a lovely dining set.
27. april 2026
Svar fra COKU Home
Hi Valerie, thank you so much for taking the time to leave such a kind review, we are thrilled to hear you love your dining table and chairs! We are sorry to hear the base arrived damaged but we are really pleased we were able to get that resolved quickly for you. This is exactly the standard of after sales care we strive for and it is wonderful to hear it made a positive impression. Enjoy your beautiful new dining set and we hope to welcome you back soon!
Warm regards
COKU Customer Care
Excellent quality piece of furniture
Excellent quality piece of furniture. We are delighted with it. Delivered quickly and exactly when they said they would. Communication regarding the delivery was also very good. I highly recommend this company and I will definitely be a repeat customer.
27. april 2026
Svar fra COKU Home
Hi there! Thank you so much for your wonderful review, we are absolutely delighted to hear you love your new piece. Knowing you will be back again really does mean everything to us. We look forward to welcoming you for your next piece!
Warm regards
COKU Customer Care
Svar fra COKU Home
Hi Mohamed, thank you so much for your review. We are so pleased you love your new table. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Great table, great value, highly recommend
Bought a round walnut table from Coku. Looks amazing, great value. Easy to use site and very quick delivery. Customer service was superb. Highly recommend
27. april 2026
Svar fra COKU Home
Hi Graham, thank you so much for this wonderful review. We are so pleased to hear you love your table and that the whole experience from browsing to delivery hit the mark! Superb customer service is something we truly care about so this really does mean a lot to the whole team. We hope to see you again soon!
Warm regards
COKU Customer Care
Mango wood table
From ordering the lovely mango table to delivery everything went smoothly. Very pleased with the quality and look of the product. I would definitely purchase from Coku again.
27. april 2026
Svar fra COKU Home
Thank you so much for your kind words, we are absolutely thrilled to hear that everything from ordering to delivery went smoothly and that you love your table! Reviews like this mean the world to us. We cannot wait to welcome you back for your next piece.
Warm regards
COKU Customer Care
Excellent!!
27. februar 2026
Svar fra COKU Home
Thank you so much for your kind review! We are so pleased you love it.
Warm regards
COKU Customer Care
A great first experience with COKU
I recently purchased the Cora dining table from COKU and couldn’t be happier with the quality and craftsmanship. As a first-time customer, I was really impressed with the entire experience — from the initial purchase and regular updates, to the delivery and handover with their delivery partners, AIT, and the after-sales support. Whenever I had questions, the COKU team responded quickly and were incredibly helpful, which really shows how much they value their customers. I would definitely shop with COKU again and wouldn’t hesitate to recommend them to others.
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra COKU Home
Thank you so much for taking the time to write such a wonderful review, this genuinely means a great deal to the whole team. We're thrilled that your first experience with COKU Home was a positive one from start to finish, and that the Cora table has lived up to expectations. She's a beautiful piece and we hope she brings your home years of joy.
It's lovely to hear that our delivery partners at AIT looked after you so well too, we work hard to make sure the experience feels seamless all the way to your door. We can't wait to welcome you back for your next piece.
Warm regards
COKU Customer Care
Excellent Service very happy with my…
Excellent Service very happy with my purchase highly recommend
30. mars 2026
Svar fra COKU Home
Hi Bernadette, thank you so much. This really made our day! We're delighted you're happy with your purchase and we truly appreciate the recommendation. We hope to welcome you back soon.
Warm regards
COKU Customer Care
I’m absolutely in awe of both my dining…
I’m absolutely in awe of both my dining table and the exceptional service from Coku. From the very start, their communication was outstanding—thoughtful, responsive, and genuinely attentive. They went above and beyond at every step, showing incredible patience and care, which made the whole experience feel truly personal.
Steve, in particular, was incredible. He really took the time to listen, understand exactly what I wanted, and made everything happen seamlessly. Nothing was too much trouble—he was proactive, reassuring, and an absolute pleasure to deal with throughout. Truly a gem and a huge asset to the company.
The table itself is simply stunning. The acacia wood is not only beautiful but feels incredibly high-end and durable—perfect for everyday family life without compromising on style. The craftsmanship and quality are outstanding, and it’s clear this piece is built to last.
I couldn’t be happier and will definitely be keeping an eye on what Coku brings out next.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra COKU Home
Hi Christine, thank you so much for taking the time to write such a thoughtful review, it really does mean a great deal to us. Knowing that the experience felt personal and attentive from start to finish is exactly what we set out to achieve at COKU, so hearing that it came through so clearly is really rewarding.
Steve will be incredibly touched to read this, we're very lucky to have him and will make sure he sees your kind words. Your acacia table is a piece built to stand the test of time, and we hope it brings your family years of joy around it. We look forward to welcoming you back again soon :)
Warm regards
COKU Customer Care
Svar fra COKU Home
This just made our day, thank you! 🙌 There's nothing better than hearing that a piece has found its perfect home. We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
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