Darius, our main point of contact is always helpful and polite. We know we can rely on Darius, if we have any questions regarding items and or lead times. We cannot thank him enough for his help and h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We used CMT for a bunch of different items for one of our construction sites in London. The office staff are polite and friendly and always willing to go the extra mile. Delivery is really quick too a... Vis mer
Selskapet har svart
I needed an access platform ASAP. Kimberley was extraordinarily helpful and within 3 hours our account was set up and I could rest easy knowing that this was sorted out. The original size was unavaila... Vis mer
Selskapet har svart
Rang to place an order and spoke to the lovely Charli who advises items were out of stock, she took the time to find better suitable replacements, and looked out for my order, returned my call to doub... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CMT is an importer and distributor of construction tools and equipment, including diamond blades, groundwork tools, safety clothing , PPE, janitorial and site welfare products, traffic management and rail equipment. We are a 'one-stop supplier' for all your needs on site, with unrivalled service and the fastest delivery in the industry - full stop.
Kontaktopplysninger
Mulberry Way, DA17 6AN, Belvedere, Storbritannia
- 020 8311 1144
- sales@cmt.co.uk
- www.cmt.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I needed an access platform ASAP
I needed an access platform ASAP. Kimberley was extraordinarily helpful and within 3 hours our account was set up and I could rest easy knowing that this was sorted out. The original size was unavailable so I was offered a slightly larger one for the same price. This is how every transaction should be. Excellent 👌

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First time using your website through…
First time using your website through Kier Construction very pleased with the ease of ordering and the prompt delivery, even when one item missing it was dealt with very promptly and received it the next day, good work!

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Great service always
Last few orders
Last few orders, no correspondence or updates, poor delivery times on items needed.
On calling account manager numerous times and leaving messages to return call, no calls returned??

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Next morning delivery.
Next morning delivery, ordered late afternoon, best blades, what rating would you give?

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Always a speedy delivery after we have…
Always a speedy delivery after we have ordered and very courteous when being delivered.

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Demi Bourne is always friendly
Demi Bourne is always friendly, helpful and
very efficient in ensuring a quick order process
and fast delivery turnaround.
A pleasure to deal with and a credit to CMT

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The full service form order to delivery on time
The full service form order to delivery

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great value and customer services
great value and customer services
Conor provides great technical knowledge and impeccable service

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A pleasure to do business with
A pleasure to do business with. Well oiled machine with great services - especially 2hr delivery for urgent site essentials - absolute game changer!

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PROFESSIONAL SERVICE STAFF ARE VERY…
PROFESSIONAL SERVICE STAFF ARE VERY POLITE THE PRICE IS COMPETITIVE AND THE DELIVERY IS PROMPT - HELPS THE BUSINESS A LOT!

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Easy, quick and simple to use
Very easy to use. Quick and simple delivery when we need it. Excellent stock of items. Custom printed signs are excellent along with the printed workwear we order.

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Fastest delivery & easy to use website

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We have been using CMT for over ten…
We have been using CMT for over ten years and have always been impressed with the level of service we receive. Earlier this year we began using the online ordering portal which has proved equally impressive. Its very helpful being able to get live stock up dates, and reduces any potential price queries. I would definitely recommend using this service to other companies.
Brilliant company to work with
Our company works with CMT on a regular basis regarding many use cases within our business. Fantastic sales team and account management. Thanks Charli and Demi!

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Great Service
The company I work for have been using CMT for some time and recently I have been dealing direct with CMT and an internal account manager called George Lepage. George has recently gone above and beyond with a tight order placed a few weeks. The item was out of stock at CMT and George managed to source the item else where and got this delivered on time.
The item was sourced from another company else where and once delivered was damaged some what. George looked into this issue and placed another order to replace and took this fully on himself to deliver.
Successful outcome and a happy customer.
Many Thanks George Lepage.

Svar fra CMT Group
CMT Group
(04/07/21 updated please read all the way through. as this has finally been resolved.
A special thanks to Connor at CMT for being a great ambassador)
I appreciate that we are all human and mistakes can be made, but you have severely let me down and quite frankly don't care.
Materials were ordered on a Next Day delivery, not even despatched until the next day and there is absolutely nothing your staff can or is it willing to do about it.
Cost to you Loss of an order of £72.70
Cost to me stand down time for an engineer on site £990
Delay in work 1 day £3,250 lost revenue
Transport costs as I now have to drive for 3 hours to another supplier to replace your order so that the stood-down engineer can re-start work tomorrow morning. £120 mileage and £75 time plus the cost of the work I should be doing.
Order #1000027176
30/6/21 update
Absolutely no further contact from CMT
Order cancelled on the 16th but still tried to deliver on the 17th delivery was rejected.
Customer Services promised a refund within 5-7 days
04/07/21 update
I had a very professional and apologetic call today from Connor, It appears that the refund and my previous update crossed over on the same day.
Connors professionalism and diplomacy has restored some faith in the company and I highly commend him for his actions.
As part of this update I have, as part of my restored faith Up-rated my review and altered some but not all of my text to reflect the actions taken.
Hopefully, internally action will happen to ensure this doesn't happen again to someone else.
Darius
Darius, our main point of contact is always helpful and polite. We know we can rely on Darius, if we have any questions regarding items and or lead times. We cannot thank him enough for his help and how smooth and easy he makes the ordering process, especially when time is of the essence. Thanks, Darius.
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